HP LaserJet Pro MFP M148-M149 User Guide

HP LaserJet Pro MFP M148-M149 Manual

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  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 1
    LaserJet Pro MFP M148-M149 LaserJet Pro MFP M227-M229 LaserJet Ultra MFP M230-M231 User Guide M148-M149 M227-M229 M230-M231 www.hp.com/support/ljM148MFP www.hp.com/support/ljM227MFP
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 2
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 3
    HP LaserJet Pro MFP M148-M149 HP LaserJet Pro MFP M227-M229 HP LaserJet Ultra MFP M230-M231 User Guide
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 4
    to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 5
    ...11 Technical specifications ...11 Supported operating systems ...11 Mobile printing solutions ...13 Printer dimensions ...13 Power consumption, electrical specifications, and acoustic emissions 14 Operating environmental range ...14 Printer hardware setup and software installation ...15 2 Paper
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 6
    Cartridge Protection feature ..... 34 Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature .... 35 Troubleshoot Cartridge Protection control panel error messages 36 Replace the toner cartridge ...37 Introduction ...37 Toner-cartridge information ...37 Remove and replace
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    wireless models only) ...55 Enable or disable Wi-Fi Direct ...57 Change the printer Wi-Fi Direct name 57 HP ePrint via email ...58 HP ePrint software manually ...68 Additional copy tasks ...70 6 Scan ...71 Scan by using the HP Scan software (Windows) ...72 Scan by using the HP Easy Scan software
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    /fax line ...96 Shared voice/fax line with an answering machine 97 Step 3: Configure the fax time, date, and header 98 HP Fax Setup Wizard ...98 Printer control panel ...99 HP Embedded Web Server (EWS) and HP Device Toolbox (Windows 99 Step 4: Run a fax test ...100 Send a fax ...101 vi ENWW
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    scanner ...101 Fax from the document feeder ...102 Use speed dials and group-dial entries ...102 Send a fax from the software ...103 Send a fax from a third-party software program, such as Microsoft Word 103 Additional fax tasks ...104 8 Manage the printer ...105 Use HP Web Services applications
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    quality ...162 Introduction ...162 Print from a different software program ...162 Check the paper-type setting for the scanner glass for dirt and smudges 165 Visually inspect the toner cartridge and imaging drum 165 Check paper and the printing environment 166 Step one: Use paper that meets HP
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    scanner software programs might be causing compatibility problems wireless networks list 186 The wireless network is not functioning ...186 Perform a wireless network diagnostic test 186 Reduce interference on a wireless network 187 Solve fax problems ...188 Introduction ...188 Fax troubleshooting
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 12
    Fax cuts off or prints on two pages 191 Index ...193 x ENWW
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 13
    current information, see www.hp.com/ support/ljM148MFP, www.hp.com/support/ljM227MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 14
    front view 12 13 1 OK 11 10 9 8 1 Output bin 2 Toner cartridge door 3 Output bin extension 4 Power button 5 Priority input tray 6 a computer) (Touchscreen models only) 10 Control panel 11 Scanner 12 Document feeder 13 Document feeder input tray 2 3 4 5 6 7
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    Printer back view 1 5 2 4 3 1 Rear door (access for clearing jams) 2 Interface ports 3 Power connection 4 Serial number and product number label 5 Slot for cable-type security lock (on the rear cover of the printer) ENWW Printer views 3
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 16
    Interface ports 1 2 3 4 1 USB interface port 2 Ethernet port 3 Fax "line in" port (for attaching the fax phone line to the printer) (fax models only) 4 Telephone "line out" port (for attaching an extension phone, answering machine, or other device) (fax models only) 4 Chapter 1 Printer
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 17
    Use this button to navigate through the menus or to increase a value that appears on the display. 5 Wireless button (wireless model Use this button to navigate the open the Wireless menu and wireless status information. only) 6 Cancel button Press this button to cancel a print job or to exit the
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 18
    button 12 Back arrow button 13 Ready light (green) 14 Attention light (amber) Use this button to open the Setup menu. Use this button for the following actions: ● Exit the control-panel menus. ● Scroll back to a previous menu in a submenu list. ● Scroll back to a previous
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    Attention LED Use this button to open the Setup menu. Use this button to navigate the open the Wireless menu and wireless status information. Use this button for the such as when the printer runs out of paper or a toner cartridge needs to be changed. If the light glows without blinking, the printer
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 20
    Touchscreen control panel view (M227fdw, M230fdw models) 1 2 3 45 1 Back button 2 Home button 3 Help button 4 Color touchscreen 5 Home page screen indicator Returns to the previous screen Provides access to the Home screen Provides access to the control-panel help system Provides access to menus,
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    Printer status 4 Copy 5 Scan 6 Fax 7 USB 8 Supplies 9 Apps 2 10 Setup Touch this button to reset any temporary job settings to the default printer settings. Touch . The button appears as either a wired network icon or a wireless network icon , depending on the type of network to which the
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 22
    screen to select that item or open that menu. Also, when scrolling through menus, briefly touch the screen to stop the scrolling. Touch Setup to open the Setup menu. Swipe Touch the screen and then move the finger horizontally to scroll the screen sideways. Swipe the Home screen to access the
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 23
    Windows operating system, along with optional software when using the full software installer. Download the "HP PCL.6", the "HP PCL 6", and the "HP PCL-6" print driver from the support website for this printer: www.hp.com/support/ljM148MFP, www.hp.com/support/ljM227MFP Mac computers and OS X: Mac
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 24
    To install the print driver, download HP Easy Start from 123.hp.com/LaserJet. Follow the steps provided to install the printer software and print driver. NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM148MFP, www.hp.com/support/ljM227MFP for HP's all-inclusive
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 25
    supported. ● Wi-Fi Direct (wireless models only) ● HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected) ● HP ePrint app (Available for Android, iOS, and Blackberry) ● HP All-in-One Remote app for iOS and Android devices ● HP ePrint software
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 26
    mm (16.5 in) 403 mm (15.8 in) 624.4 mm (24.6 in) Power consumption, electrical specifications, and acoustic emissions See www.hp.com/support/ljM148MFP, www.hp.com/support/ljM227MFP for current information. CAUTION: Power requirements are based on the country/region where the printer is sold. Do not
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 27
    Printer hardware setup and software installation For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For additional instructions, go to HP support on the Web. Go to www.hp.com/support/ljM148MFP, www.hp.com/support/ljM227MFP for HP's all-inclusive
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 28
    16 Chapter 1 Printer overview ENWW
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 29
    current information, see www.hp.com/ support/ljM148MFP, www.hp.com/support/ljM227MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 30
    paper that is not wrinkled, folded, or damaged. 1. Open the Main input tray door by grasping the handle and pulling down. 2. Spread the paper-width guides to the correct size. 18 Chapter 2 Paper trays ENWW
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 31
    of the Priority input tray. For information about how to orient the paper, see Priority input tray paper orientation on page 20. 4. Adjust the paper guides so that they lightly touch the paper stack, but do not bend the paper. NOTE: Do not adjust the paper
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 32
    Priority input tray paper orientation Paper type Letterhead or Preprinted Image orientation Portrait Duplex mode 1-sided printing Paper size How to load paper Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 4 x 6, 5 x 8, A4, A5, A6, RA5, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 33
    that is not wrinkled, folded, or damaged. 1. Open the Main input tray door by grasping the handle and pulling down. 2. Adjust the paper-width guides by squeezing the adjustment latch on the right guide and sliding the guides to the size of the paper being used. ENWW Load the Main input tray 21
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 34
    3. Adjust the paper-length guide by sliding guide to the size of the paper being used. 4. Load the paper into the tray. For information about how to orient the paper, see Main input tray paper orientation on page 24. 22 Chapter 2 Paper trays ENWW
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 35
    that they lightly touch the paper stack, but do not bend it. NOTE: Do not adjust the paper guides tightly against the paper stack. NOTE: To prevent jams, adjust the paper guides to the correct size and do not overfill the tray. 6. If the paper is A4 size, Letter-size or smaller
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 36
    Main input tray paper orientation Paper type Letterhead or preprinted Image orientation Portrait Duplex mode 1-sided printing Paper size How to load paper Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 4 x 6, 5 x 8, A4, A5, A6, RA5, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340),
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 37
    or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. NOTE: To access these features list, select Envelope. 6. In the Paper source drop-down list, select Manual feed. 7. Click the OK button to close the Document Properties dialog box.
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 38
    Envelope orientation Tray Priority input tray Envelope size Envelope #10, Envelope Monarch, Envelope B5, Envelope C5, Envelope DL How to load envelopes Face up Short, postage end leading into the printer Main input tray Envelope #10, Envelope Monarch, Envelope B5, Envelope C5, Envelope DL Face
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 39
    until it detects that the tray has been opened. Manually feed labels 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 40
    Label orientation Tray Priority input tray How to load labels Face-up Top edge leading into the printer Main input tray Face-up Top edge leading into the printer 28 Chapter 2 Paper trays ENWW
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 41
    current information, see www.hp.com/ support/ljM148MFP, www.hp.com/support/ljM227MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 42
    many HP LaserJet printers to reduce repair time. More information about the CSR program and benefits can be found at www.hp.com/go/csr-support and www.hp.com/go/csr-faq. Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized service or support provider
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 43
    Item ADF replaceable film assembly Description Replacement film for the document feeder Self-replacement options Mandatory Part number RM2-1185-000CN ENWW Order supplies, accessories, and parts 31
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 44
    counterfeit toner cartridges by allowing only genuine HP cartridges to be used with the printer. Using genuine HP cartridges ensures Setup button or the OK button on the printer control panel. 2. Open the following menus: ● System Setup ● Supply Settings ● Cartridge Policy 3. Select Authorized HP
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 45
    ● System Setup ● Supply Settings ● Cartridge Policy 3. Select Off. Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature 1. Open the HP EWS. a. 2-line control panels: , select Off. 5. Click the Apply button. ENWW Configure the HP toner-cartridge-protection supply settings 33
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 46
    if the toner cartridge is a genuine HP cartridge, and learn what to do if it is not a genuine HP cartridge. Enable or disable the Cartridge Protection feature Use the printer control panel to enable the Cartridge Protection feature 1. Open the menus by touching or pressing the Setup button or
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 47
    button. CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently protected. To avoid down list, select Off. 5. Click the Apply button. ENWW Configure the HP toner-cartridge-protection supply settings 35
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 48
    Recommended action The cartridge can only be used in the printer Replace the cartridge with a new toner or fleet of printers that initially protected it cartridge. using HP Cartridge Protection. The Cartridge Protection feature allows an administrator to restrict cartridges to work in only one
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 49
    that the country/region is correct. Item HP 30A Black LaserJet Toner Cartridge HP 30X Black LaserJet Toner Cartridge HP 31A Black LaserJet Toner Cartridge HP 94A Black LaserJet Toner Cartridge HP 94X Black LaserJet Toner Cartridge Description Cartridge number Standard-capacity replacement 30A
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 50
    by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. NOTE: Information about recycling used toner cartridges is in the toner-cartridge box. Remove and replace the toner cartridge 1. Lift the scanner assembly. 38 Chapter 3 Supplies, accessories, and parts ENWW
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 51
    2. Open the cartridge door. 3. Remove the used toner cartridge from the printer. 4. Remove the new-toner cartridge package from the box, and then pull the release tab on the packaging. ENWW Replace the toner cartridge 39
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 52
    5. Remove the new toner cartridge from the opened packaging shell. Place the used toner cartridge in the shell for recycling. 6. Align the new toner cartridge with the tracks inside the printer, and install the new toner cartridge until it is firmly seated. 40 Chapter 3 Supplies, accessories, and
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 53
    7. Close the cartridge door. 8. Lower the scanner assembly. ENWW Replace the toner cartridge 41
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    drum for the printer, and it includes instructions to replace it. Imaging drum information This that the country/region is correct. Item HP 32A Original LaserJet Imaging Drum Description Replacement imaging drum Cartridge number problems. 42 Chapter 3 Supplies, accessories, and parts ENWW
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 55
    Information about recycling used imaging drums is in the imaging-drum box. Remove and replace the imaging drum 1. Lift the scanner assembly. 2. Open the cartridge door. 3. Temporarily remove the toner cartridge from the printer. ENWW Replace the imaging drum 43
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    4. Remove the used imaging drum from the printer. 5. Remove the new imaging drum package from the box, and then release the packaging. 1 2 6. Remove the new imaging-drum package from the package. 44 Chapter 3 Supplies, accessories, and parts ENWW
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 57
    touch the imaging drum. Fingerprints on the imaging drum can cause print-quality problems. 8. Align the new imaging drum with the tracks inside the printer, and install the new imaging drum until it is firmly seated. 9. Align the toner cartridge with the tracks inside the printer, and install the
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 58
    10. Close the cartridge door. 11. Lower the scanner assembly. 46 Chapter 3 Supplies, accessories, and parts ENWW
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 59
    current information, see www.hp.com/ support/ljM148MFP, www.hp.com/support/ljM227MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 60
    information, click the Help (?) button in the print driver. 3. Click the tabs in the print driver to configure the available options. For example, set the on paper types that the duplexer does not support, print on both sides manually. 1. From the software program, select the Print option. 2. Select
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 61
    support. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the print driver the Finishing tab. 4. Select Print on both sides (manually), and then click OK to close the Document Properties
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 62
    printer from the list of printers, and then click the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. NOTE: In Windows 10, 8.1, and 8, these applications will have a different layout with different features from what is
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 63
    Additional print tasks Go to www.hp.com/support/ljM148MFP, www.hp.com/support/ljM227MFP. Instructions are available for performing specific print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size, or use a custom
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 64
    : The name of the item varies for different software programs. 4. Select a binding option from the Two-Sided drop-down list. 5. Click the Print button. Manually print on both sides (OS X) NOTE: This feature is available if you install the HP print driver. It might not be available if you are using
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 65
    , and then click the Layout menu. NOTE: The name of the item varies for different software programs. 4. From the Pages per Sheet drop-down list, select the number of pages that Select this option to conserve toner when printing drafts of documents. 5. Click the Print button. ENWW Print tasks (OS
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 66
    Additional print tasks Go to www.hp.com/support/ljM148MFP, www.hp.com/support/ljM227MFP. Instructions are available for performing specific print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size, or use a custom
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 67
    . NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported. ● Wi-Fi Direct (wireless models only) ● HP ePrint via email ● HP ePrint software ● AirPrint ● Android embedded printing Wi-Fi Direct (wireless models only) Wi-Fi Direct enables printing from
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 68
    select the Print option. NOTE: If the mobile device does not support printing, install the HP ePrint mobile app. 8. Select the printer from the list of available , without a password prompt. If the connection method is set to Manual, you will need to either press the OK button, or provide
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 69
    HP Print Service or Mopria mobile printing plugin installed ● Most Windows 8.1 computers, tablets, and laptops that have the HP print driver installed The following devices and computer operating systems do not support , press the Setup button, and then open the Network Setup menu. Touchscreen
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 70
    printer must be connected to a wired or wireless network and have Internet access. ● HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected. Follow this procedure to enable HP Web Services and register with HP Connected: NOTE: The steps vary according to
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 71
    Web Services, and then prints an information page. The information page contains the printer code that necessary to register the HP printer at HP Connected. 4. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process. HP ePrint software The HP ePrint software makes
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 72
    driver is HP ePrint + JetAdvantage. 2. After installing the software, open the Print option from within your application, and then select HP ePrint from the installed printers list. Click the Properties button to configure print options. AirPrint Direct printing using Apple's AirPrint is supported
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 73
    mobile devices to automatically find and print to HP printers that are either on a network or within wireless range for Wi-Fi Direct printing. The printer the HP Print Service Plugin. For more information on how to use Android embedded printing and which Android devices are supported, go to www.hp.
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    walk-up USB printing, for quickly printing files without sending them from a computer. The printer accepts standard USB flash drives in the USB port. It supports the following types of files: ● .pdf ● .jpg ● .prn and .PRN ● .cht and .CHT ● .pxl ● .pcl and .PCL ● .ps and .PS Step one: Access USB
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    Option two: Print photos 1. To print photos, select View and Print Photos. 2. Select the preview image of each photo to be printed, and then select Done. 3. When the summary screen opens, the following settings can be adjusted: ● Image Size ● Paper Size ● Paper Type ● Number of Copies ● Output Color
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    64 Chapter 4 Print ENWW
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 77
    current information, see www.hp.com/ support/ljM148MFP, www.hp.com/support/ljM227MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 78
    keys to adjust the number of copies. Press 5. Press the Start Copy button to start copying. Touchscreen control panels: 1. Load the document on the scanner glass according to the indicators on the printer. 2. From the Home screen on the printer control panel, touch the Copy icon. 3. To optimize
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 79
    ● Auto Select: Use this setting when you are not concerned about the quality of the copy. This is the default setting. ● Mixed: Use this setting for documents that contain a mixture of text and graphics. ● Text: Use this setting for documents that contain mostly text. ● Picture: Use this setting for
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 80
    on both sides manually Copy on both sides manually NOTE: The steps vary according to the type of control panel. 1 2 3 1 2-line control panel (fax models) 2 2-line control panel 3 Touchscreen control panel 2-line control panels: 1. Place the document face-down on the scanner glass with the
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    4. Scroll to and touch the Two-Sided button. 5. Swipe through the options, and then touch an option to select it. 6. Touch the Start Copy button to start copying. 7. The printer prompts you to load the next original document. Place it on the glass, and then touch the OK button. 8. Repeat this
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    Additional copy tasks Go to www.hp.com/support/ljM148MFP, www.hp.com/support/ljM227MFP. Instructions are available for performing specific copy tasks, such as the following: ● Copy or scan pages from books or other bound documents ● Copy mixed-size documents ●
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 83
    current information, see www.hp.com/ support/ljM148MFP, www.hp.com/support/ljM227MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 84
    on your computer. You can save the scanned image as a file or send it to another software application. 1. Open the HP Printer Assistant. ● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name. ● Windows 8.1: Click the down arrow in lower left corner of the
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 85
    to initiate scanning from software on your computer. 1. Load the document in the document feeder or on the scanner glass according to the indicators on the printer. 2. From the computer, open HP Easy Scan, which is located in the Applications folder. 3. Follow the on-screen instructions to scan the
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 86
    the email/Internet service provider or system administrator HP printer's software includes driver installation. At the end of this installation is an option to Setup Scan to Folder and Email. The setup wizards include the options for basic configuration. NOTE: Some operating systems do not support
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 87
    feature via the HP Embedded Web Server (Windows) on page 76 3. In the Outgoing Email Profiles dialog, click the New button. The Scan to Email Setup dialog opens. configuration. 8. If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/TLS) check box. 9. Select
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 88
    Book ● Step four: Configure the default E-mail Options Step one: Access the HP Embedded Web Server (EWS) 1. From the Home screen on the printer control the Network button to display the IP address or host name. button or the Wireless 2. Open a web browser, and in the address line, type the IP
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 89
    time of configuration. c. If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/TLS) check box. digit PIN. b. In the Confirm PIN field, re-enter the four digit PIN. NOTE: HP recommends creating a PIN to secure the email profile. NOTE: When a PIN is created,
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 90
    Step three: Add contacts to the E-mail Address Book ▲ In the left navigation pane, click E-mail Address Book to add email addresses to the address book accessible from the printer. To enter an individual email address complete the following task: a. In the Contact Name field, enter the name of the
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 91
    Network button to display the IP address or host name. button or the Wireless 2. Open a web browser, and in the address line, type the IP click Begin Scan to E-mail Setup.... The HP Embedded Web Server (EWS) opens. Step two: Configure the Scan to E-mail feature 1. In the HP EWS, click the System
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 92
    time of configuration. c. If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/TLS) check box. digit PIN. b. In the Confirm PIN field, re-enter the four digit PIN. NOTE: HP recommends creating a PIN to secure the email profile. NOTE: When a PIN is created,
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 93
    Step three: Add contacts to the E-mail Address Book ▲ In the left navigation pane, click E-mail Address Book to add email addresses to the address book accessible from the printer. To enter an individual email address complete the following task: a. In the Contact Name field, enter the name of the
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    Folder Wizard (Windows) Some HP printer's software includes driver installation. At the end of this installation is an option to Setup Scan to Folder and Email. The setup wizards include the options for basic configuration. NOTE: Some operating systems do not support the Scan to Network Folder
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    the New button. The Scan to Network Folder Setup dialog opens. 4. On the 1. Start page of the following ways: a. Enter the file path manually. b. Click the Browse button and navigate to ● Public ● Private NOTE: For security considerations, HP recommends selecting Private as the share type. vii.
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    Configure the Scan to Network Folder feature Step one: Access the HP Embedded Web Server (EWS) 1. From the Home screen on the printer control panel, touch the Network button to display the IP address or host name. button or the Wireless 2. Open a web browser, and in the address line, type the IP
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    . 5. On the left navigation pane, make sure that the Network Folder Setup link is highlighted. The Scan to Network Folder page should be displayed. PIN. b. In the Confirm PIN field, re-enter the four digit PIN. NOTE: HP recommends creating a PIN to secure the destination folder. NOTE: When a PIN is
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    button or the Wireless 2. Open a HP EWS, click the System tab. 2. On the left navigation pane, click the Administration link. 3. In the Enabled Features area, set the Scan to Network Folder option to On. 4. Click the Scan tab. 5. On the left navigation pane, make sure that the Network Folder Setup
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    a. In the PIN (Optional) field, enter a four digit PIN. b. In the Confirm PIN field, re-enter the four digit PIN. NOTE: HP recommends creating a PIN to secure the destination folder. NOTE: When a PIN is created, it must be entered on the printer control panel each time a scan
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    Scan to a USB flash drive (touchscreen models only) 1. Load the document on the scanner glass or into the document feeder according to the indicators on the printer. 2. Insert a USB flash drive into the walk-up USB port. 3. The USB
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    connected to a network and the Scan to Email feature must be configured by using the Scan to Email Setup Wizard (Windows) or the HP Embedded Web Server. 1. Load the document on the scanner glass according to the indicators on the printer. 2. From the Home screen on the printer control panel, touch
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    to a network and the Scan to Network Folder feature must be configured by using the Scan to Network Folder Setup Wizard (Windows) or the HP Embedded Web Server. 1. Load the document on the scanner glass according to the indicators on the printer. 2. From the Home screen on the printer control panel
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    Additional scan tasks Go to www.hp.com/support/ljM148MFP, www.hp.com/support/ljM227MFP. Instructions are available for performing specific scan tasks, such as the following: ● How to scan a general photo or document ● How to scan as editable text (OCR) ●
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    92 Chapter 6 Scan ENWW
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    current information, see www.hp.com/ support/ljM148MFP, www.hp.com/support/ljM227MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty
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    to the same telephone jack the printer is connected to. Complete the instructions in each of the following four steps: Step 1: Identify the phone setup method to use. The method used depends on the equipment and services already installed on the phone system. NOTE: The printer is an analog device. HP
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    with an answering machine on page 97 Instructions for only three of the connection types are included here. For more information about connecting the printer with other connection types, go to the support website www.hp.com/support/ljM148MFP, www.hp.com/ support/ljM227MFP. NOTE: This printer is an
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    4. Set the printer to answer fax calls automatically. a. Turn the printer on. b. From the control panel, open the Setup menu. c. Select the Fax Setup menu. d. Select the Basic Setup menu. e. Select the Answer Mode setting, and then select the Automatic option. 5. Set the printer to check for a dial
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    c. Select the Advanced Setup menu. d. Select the Detect Dial Tone setting, and then select On. 6. Continue to Step 3: Configure the fax time, date, and header on page 98. Shared
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    , setting the time, date, and other fax header information is a legal requirement. HP Fax Setup Wizard Access the Fax Setup Wizard after initial setup and software installation by following these steps. NOTE: The Fax Setup Wizard is only available in the Windows 7 operating system. 98 Chapter 7 Fax
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    the folder for the printer, and then select the printer name. 2. In the HP Printer Assistant, select Fax, and then select Fax Setup Wizard. 3. Follow the on-screen instructions in the Fax Setup Wizard to configure the fax settings. 4. Continue to Step 4: Run a fax test on page 100. Printer control
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    2. Click the Fax tab. 3. Follow the on-screen instructions to configure the fax settings. 4. Continue to Step control panel, open the Setup menu. 2. Select the Service menu. 3. Select the Fax Service menu. 4. Select the problem. The fax troubleshooting checklist has more information on resolving fax
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    ● Use speed dials and group-dial entries ● Send a fax from the software ● Send a fax from a third-party software program, such as Microsoft Word Fax from the flatbed scanner 1. Place the document face-down on the scanner glass. HEWLETT-PACKARD 2. From the Home screen on the printer control panel
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    load photographs, small originals, or fragile originals into the document feeder. 2. Adjust the paper guides until they are snug against the paper. 123 123 3. From the Home screen on the printer 1. Load the document onto the scanner glass or into the document feeder. 123 102 Chapter 7 Fax ENWW
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    Start, select All Programs, click HP, click the folder for the printer, and then select the printer name. 2. In the HP Printer Assistant, select Fax, and then click Print. 3. Select the fax print driver from the print driver drop-down list. The fax software opens. 4. Enter the fax number of one or
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    Additional fax tasks Go to www.hp.com/support/ljM148MFP, www.hp.com/support/ljM227MFP. Instructions are available for performing specific fax tasks, such as the following: ● Create and manage fax speed dial lists ● Configure fax billing codes ● Use a fax printing
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    current information, see www.hp.com/ support/ljM148MFP, www.hp.com/support/ljM227MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty
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    wireless network and have internet access. HP Web Services must be enabled on the printer. Enable Web Services This process enables both HP Web Services Setup menu displays. Touch the Setup icon to open the menu. 2. Touch HP Web Services. 3. Touch Enable Web Services. 4. To print the HP Web Services
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    , connect the new printer to the computer using a USB or network connection, or change the connection from a USB to a wireless connection. To open Device Setup & Software, complete the following procedure: 1. Open the HP Printer Assistant. ● Windows 10: From the Start menu, click All Apps, click
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    does not support IPX-based printer connections. Internet access is not needed to open and use the HP Embedded Web Server. When the printer is connected to the network, the HP Embedded Web Server is automatically available. NOTE: HP Device Toolbox is software used to connect to the HP Embedded Web
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    1. 2-line control panels: On the printer control panel, press the button. Open the Network Setup menu, and then select Show IP Address to display the IP address or host name. Touchscreen the computer. ENWW Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) 109
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    HP supplies. ● Supplies Status: Shows the approximate percent life remaining of HP of the licenses for open source software programs that can be used shut down. ● Job Storage Setup: Configure the job storage settings alerts and other supplies information. ● Service: Perform the cleaning procedure on
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    Scan to Network Folder and Scan to E-mail features. (MFP printers only) ● Network Folder Setup: Configure folders on the network to which the printer can save the ability to change network settings from your computer. HP Web Services tab Use this tab to set up and use various Web tools
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    HP Utility. ● All Settings: Click this button to return to the HP Utility main view. ● HP Support: Click this button to open a browser and go to the HP support website. ● Supplies: Click this button to open the HP the printer Service ID ( types of files: ○ HP LaserJet printer command language (.PRN)
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    nearing the end of their estimated life. Change paper size and type for each of the trays. Open the HP Embedded Web Server (EWS) for the printer. NOTE: USB connections are not supported. Configure a proxy server for the printer. Set up the fields in the fax header and configure how the printer
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    or change network settings ● Rename the printer on a network ● Manually configure IPv4 TCP/IP parameters from the control panel ● Link speed disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go
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    line control panel (fax models) 2 2-line control panel 3 Touchscreen control panel 1. Open the HP Embedded Web Server (EWS): a. 2-line control panels: On the printer control panel, press the button. Open the Network Setup menu, and then select Show IP Address to display the IP address or host
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    panel 3 Touchscreen control panel 2-line control panels 1. On the printer control panel, press the button. 2. Open the following menus: ● Network Setup ● IPv4 Config Method ● Manual 3. Use the arrow keys and the OK button to enter the IP address, subnet mask, and default gateway, and then touch
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    , touch the Setup button. 2. Scroll to and touch the Network Setup menu. 3. Touch the IPv4 Config Method menu, and then touch the Manual button. 4. This information applies only to Ethernet networks. It does not apply to wireless networks. The link speed and communication mode of the print server
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    control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu. 2. Open the following menus: ● Network Setup ● Link Speed 3. Select one of the following options: ● Automatic: The print server automatically configures
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    line control panel (fax models) 2 2-line control panel 3 Touchscreen control panel 1. Open the HP Embedded Web Server (EWS): a. 2-line control panels: On the printer control panel, press the button. Open the Network Setup menu, and then select Show IP Address to display the IP address or host
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    b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
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    Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu. 2. Open the following menus: ● System Setup ● Quiet Print Mode 3. 2-line control panels: Select On, and then press OK. Touchscreen control panels
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    Mode settings from HP Embedded Web Server (EWS) NOTE: The steps vary according to the type of control panel. 1 2 3 1 2-line control panel (fax models) 2 2-line control panel 3 Touchscreen control panel 1. 2-line control panels: On the printer control panel, press the Setup button. Open the
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    quality begins to degrade and is no longer acceptable, consider replacing the toner cartridge. NOTE: If this option is not available in your print driver, you can set it using the HP Embedded Web Server. 1. From the software program, select the Print option. 2. Select the printer, and then click the
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    . Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu. 2. Open the following menus: ● System Setup ● Energy Settings ● Sleep/Auto Off After 3. 2-line control panels: Use the arrow keys to select
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    button. Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu. 2. Open the following menus: ● System Setup ● Energy Settings ● Shut Down After 3. Select the time for the Shut Down After delay. NOTE
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    ● System Setup ● Energy Settings ● Delay Shut Down 3. Select one of the delay options: ● No Delay: The printer shuts down after a period of inactivity determined by the Shut
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    wireless network with an active Internet connection. NOTE: The printer must be connected to the internet to update the firmware via a network connection. 2. On the printer control panel, press the Setup button. 3. Open the Service menu, and then open the LaserJet Update menu. NOTE: If the LaserJet
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    . It also works for printers connected to a network. NOTE: You must have a print driver installed in order to use this method. 1. Go to www.hp.com/support, select your country/region language, click Get software and drivers link, type the printer name in the search field, press the Enter button, and
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    quality ● Solve wired network problems ● Solve wireless network problems ● Solve fax problems For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM148MFP, www.hp.com/support/ljM227MFP. HP's all-inclusive help for
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    for your country/region Have the printer name, serial number, date of purchase, and problem description ready Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register the printer Country/region phone numbers are on the
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    the buttons in the menu. Some Help screens include animations that guide you through procedures, such as clearing jams. For screens that contain message that describes the problem. The message also contains instructions to help solve the problem. ENWW Control panel help system (touchscreen models
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    . Touchscreen control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu. 2. Open the following menus: ● Service ● Restore Defaults 3. Touch or press the OK button. The printer automatically restarts. 132 Chapter
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    the print quality is no longer acceptable. Once an HP cartridge has reached Very Low, HP's Premium Protection Warranty on that cartridge has ended. Change swipe until the Setup menu displays. Touch the Setup icon to open the menu. 2. Open the following menus: ● System Setup ● Supply Settings ●
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    service or support provider. To access, in a supported web browser on your computer, enter the printer IP address or host name in the address/URL field. The EWS contains a link to the HP SureSupply website, which provides options for purchasing Original HP supplies. 134 Chapter 9 Solve problems
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    or misfeeds Introduction The following solutions can help solve problems if the printer is not picking up paper from the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up
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    prompt to feed the paper manually. Load paper, and continue. 1 2 2. Use only paper that meets HP specifications for this printer. 3. Verify that guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide
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    the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. 7. Make sure the printing environment is within recommended specifications. The document feeder jams, skews, or picks up multiple sheets of paper NOTE: This information applies to MFP printers
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    Introduction The following information includes instructions for clearing paper jams from the product. ● Jam locations ● Experiencing frequent or recurring paper jams? ● Clear jams in the document feeder ● Clear jams in the Main input tray ● Clear jams in the toner-cartridge area ● Clear jams in
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    problems with frequent paper jams. If the first step does not resolve the problem continue with the next step until you have resolved the problem to remove excess toner from inside the printer Setup menu displays. Touch the Setup icon to open the menu. b. Open the Service menu. ENWW Clear paper
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    screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu. b. Open the Reports menu. c. Select Configuration Report. If none of these steps resolves the problem, the printer might need service. Contact HP customer support. 140 Chapter 9 Solve
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    Clear jams in the document feeder The following information describes how to clear paper jams in the document feeder. When a jam occurs, 2-line control panel displays an error message and the touchscreen control panel displays an animation that assists in clearing the jam. 1. Remove any paper from
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    4. Remove any jammed paper. 5. Close the document-feeder cover. Make sure it is completely closed. 142 Chapter 9 Solve problems ENWW
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    lid. If paper is jammed behind the white plastic backing, gently pull it out. 7. Lower the scanner lid. HEWLETT-PACKARD HEWLETT-PACKARD NOTE: To avoid jams, make sure the guides in the document-feeder input tray are adjusted tightly against the document. Remove all staples and paper clips from
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    and the touchscreen control panel displays an animation that assists in clearing the jam. 1. Slowly pull the jammed paper out of the printer. 2. Lift the scanner assembly. 3. Open the cartridge door. 144 Chapter 9 Solve problems OK OK ENWW
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    4. Remove the toner cartridge from the printer. OK 5. Remove the imaging drum from the printer. OK 6. Remove any jammed paper from the tonercartridge area. Use both hands to remove jammed paper to avoid tearing the paper. OK ENWW Clear paper jams 145
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    7. Pull out the green tab to release the jam-access cover. OK 8. Remove any jammed paper. OK 9. Close the jam-access cover. OK 146 Chapter 9 Solve problems ENWW
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    10. Align the imaging drum with the tracks inside the printer, and install the imaging drum until it is firmly seated. OK 11. Align the toner cartridge with the tracks inside the printer, and install the toner cartridge until it is firmly seated. OK ENWW Clear paper jams 147
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    12. Close the cartridge door. OK 13. Lower the scanner assembly. OK 148 Chapter 9 Solve problems ENWW
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    a jam occurs, 2line control panel displays an error message and the touchscreen control panel displays an animation that assists in clearing the jam. 1. Lift the scanner assembly. OK 2. Open the cartridge door. OK 3. Remove the toner cartridge from the printer. ENWW OK Clear paper jams 149
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    4. Remove the imaging drum from the printer. 5. Remove any jammed paper from the toner- cartridge area. Use both hands to remove jammed paper to avoid tearing the paper. 6. Pull out the green tab to release the jam-access cover. OK OK OK 150 Chapter 9 Solve problems ENWW
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    7. Remove any jammed paper. OK 8. Close the jam-access cover. OK 9. Align the imaging drum with the tracks inside the printer, and install the imaging drum until it is firmly seated. OK ENWW Clear paper jams 151
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    10. Align the toner cartridge with the tracks inside the printer, and install the toner cartridge until it is firmly seated. 11. Close the cartridge door. 12. Lower the scanner assembly. OK OK OK 152 Chapter 9 Solve problems ENWW
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    animation that assists in clearing the jam. 1. If paper is visible in the output bin, grasp the leading edge and remove it. OK 2. Lift the scanner assembly. 3. Open the cartridge door. ENWW OK OK Clear paper jams 153
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    4. Pull out the green tab to release the jam-access cover. OK 5. Remove any jammed paper. OK 6. Close the jam-access cover. OK 154 Chapter 9 Solve problems ENWW
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    7. Close the cartridge door. OK 8. Lower the scanner assembly. OK ENWW Clear paper jams 155
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    jammed paper from the duplex area. Use both hands to remove jammed paper to avoid tearing the paper. 3. Close the rear door. 156 Chapter 9 Solve problems ENWW
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    4. Lift the scanner assembly. 5. Open the cartridge door. 6. Pull out the green tab to release the jam-access cover. OK OK OK ENWW Clear paper jams 157
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    7. Remove any jammed paper. OK 8. Close the jam-access cover. OK 158 Chapter 9 Solve problems ENWW
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    9. Close the cartridge door. OK 10. Lower the scanner assembly. OK ENWW Clear paper jams 159
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    feeder (ADF) glass strip and replaceable film assembly, which can affect performance. Use the following procedure to clean the glass and film assembly. 1. Open the scanner lid, and then locate the ADF replaceable film assembly. 1 2 2. Use two slots to pry the film assembly away from the
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    . They might seep and damage the printer. 5. Reinstall the film assembly. Make sure that the film slides underneath the tabs on each end of the scanner body. 6. Close the scanner lid. ENWW Clean the ADF replaceable film assembly 161
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    printing environment ● Try a different print driver ● Check the EconoMode settings ● Adjust Print Density Introduction If the printer is having print-quality problems, try the following solutions in the order presented to resolve the issue. Print from a different software program Try printing from
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    Printer menu, select the printer. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down toner-cartridge status Follow these steps to check the estimated life remaining in the toner panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu
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    other replaceable maintenance parts. Print quality problems can occur when using a toner cartridge that is at its estimated end of life. The supplies status page indicates when a supply level is very low. After an HP supply has reached the very low threshold, HP's premium protection warranty on that
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    the imaging drum. Fingerprints on the imaging drum can cause print-quality problems. 4. If you see any scratches, fingerprints, or other damage on the imaging drum, replace the toner cartridge and imaging drum. 5. Reinstall the toner cartridge and imaging drum, and print a few pages to see if the
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    Check paper and the printing environment Step one: Use paper that meets HP specifications Some print-quality problems arise from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports. ● Use paper that is of good quality and free of cuts,
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    a software program and the printed pages have unexpected lines in graphics, missing text, missing graphics, incorrect formatting, or substituted fonts. Download any of the following drivers from the HP Web site: www.hp.com/support/ljM148MFP, www.hp.com/ support/ljM227MFP. HP PCL.6 driver HP PCL
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    HP PCL-6 driver HP UPD PS driver HP UPD PCL 6 This product-specific print driver supports Windows 8 and newer operating systems that support version 4 drivers. For a list of supported operating systems, go to www.hp.com/go/ support. ● Recommended for printing with Adobe® software programs or with
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    control panels: From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu. 2. Open the following menus: ● System Setup ● Print Density 3. Select the correct print density setting. ● 1: lightest ● 2: lighter ● 3: default ● 4: darker
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    into the feeder correctly, using the paper guides, to avoid unclear or skewed images. If the problem still exists, try these additional solutions. If they do not fix the problem, see "Improve print quality" for further solutions. Check the scanner glass for dirt and smudges Over time, specks
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    Check the paper settings NOTE: The steps vary according to the type of control panel. 1 2 3 1 2-line control panel (fax models) 2 2-line control panel 3 Touchscreen control panel 2-line control panels 1. Press the Copy Menu button. 2. Open the Paper menu. 3. Select the paper size that is
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    and graphics. ● Text: Use this setting for documents that contain mostly text. ● Picture: Use this setting for documents that contain mostly graphics. 172 Chapter 9 Solve problems ENWW
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    original 4 mm (1/6 inch) away from the corner indicated by the icon on the scanner. Recopy or scan in this position. ● When the original is the size of pad in the document feeder If the document feeder experiences paper-handling problems, such as jams or multiple-page feeds, clean the document-
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    the glass or platen. They might seep and damage the printer. 3. Close the document-feeder cover. Make sure it is completely closed. 174 Chapter 9 Solve problems ENWW
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    into the feeder correctly, using the paper guides, to avoid unclear or skewed images. If the problem still exists, try these additional solutions. If they do not fix the problem, see "Improve print quality" for further solutions. Check the scanner glass for dirt and smudges Over time, specks
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 188
    the printer control panel, press the Setup button. 2. Open the following menus: a. Fax Setup b. Send Fax Setup c. Def. Resolution 3. Select a swipe until the Setup menu displays. Touch the Setup icon to open the menu. 2. Open the following menus: a. Fax Setup b. Advanced Setup c. Fax Resolution
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 189
    is On. You should turn off error correction only if you are having trouble sending or receiving a fax, and you are willing to accept the errors swipe until the Setup menu displays. Touch the Setup icon to open the menu. 2. Open the following menus: a. Service b. Fax Service c. Error Correction
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 190
    3. Touch the menu. 4. Touch the On button. 178 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 191
    panel (fax models) 2 Touchscreen control panel 2-line control panels 1. On the printer control panel, press the Setup button. 2. Open the following menus: a. Fax Setup b. Recv. Fax Setup c. Fit to Page 3. Select On. Touchscreen control panels 1. From the Home screen on the printer control panel
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 192
    the pickup rollers and separation pad in the document feeder If the document feeder experiences paper-handling problems, such as jams or multiple-page feeds, clean the document-feeder rollers and separation pad. -feeder cover. Make sure it is completely closed. 180 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 193
    the sender to try sending from a different fax machine. If the fax quality is better, the problem is with the sender's fax machine. If a different fax machine is unavailable, ask the sender settings. ● If possible, send the fax from a computer software program. ENWW Improve fax image quality 181
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 194
    speed and duplex settings for the network ● New software programs might be causing compatibility problems ● The computer or workstation might be set up incorrectly ● The printer is disabled, or other network settings are incorrect NOTE: HP does not support peer-to-peer networking, as the feature is
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 195
    these settings, you must also change them for your network. New software programs might be causing compatibility problems Verify that any new software programs are correctly installed and that they use the correct print driver. The computer or workstation might be set up incorrectly 1. Check the
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 196
    radio in the printer is turned on. ● Verify that the service set identifier (SSID) is correct. Print a configuration page to determine the SSID. If you are not sure the SSID is correct, run the wireless setup again. ● With secured networks, verify that the security information is correct. If
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 197
    configuration page. 3. Compare the service set identifier (SSID) on the configuration page to the SSID in the printer configuration for the computer. 4. If the numbers are not the same, the devices are not connecting to the same network. Reconfigure the wireless setup for the printer. Cannot connect
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 198
    the wireless setup for the printer. Perform a wireless network diagnostic test From the printer control panel, you can run a diagnostic test that provides information about the wireless network settings. NOTE: The steps vary according to the type of control panel. 186 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 199
    1. On the printer control panel, press the Setup button. 2. Open the following menus: ● Self Diagnostics ● Run Wireless Test 3. Press the OK button to start the wireless router in a central location in line of sight with the wireless printers on the network. ENWW Solve wireless network problems
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 200
    : 2-line control panels a. On the product control panel, press the Setup button. b. Select Service, and then select Run Fax Test. The product prints a fax test date code. b. Go to www.hp.com/support, select your country/region language, click Get software and drivers link, type the printer name in
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 201
    instructions to complete the installation, and then click the Exit button to close the utility. 4. Verify that the fax was set up when the printer software was installed. From the computer, in the HP program folder, run the Fax Setup Utility. 5. Verify that the telephone service supports analog
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 202
    on the Error Correction setting from the control panel. a. Open the Setup Menu menu. b. Open the Service menu. c. Open the Fax Service menu. d. Open the Error Correction menu. e. Select the On setting. ● Check the toner cartridges and replace if necessary. ● Ask the sender to darken the contrast
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 203
    Default Paper Size settings. a. Open the Setup Menu menu. b. Open the System Setup menu. c. Open the Paper Setup menu. d. Open the Default Paper Size on letter or A4 size paper. a. Open the Setup Menu menu. b. Open the Fax Setup menu. c. Open the Advanced Setup menu. d. Open the Fit to Page menu.
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 204
    192 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 205
    factory-set defaults, restoring 132 fax sending from software 103 solve general problems 189 speed dials 102 fax troubleshooting checklist 188 faxing from a computer (Windows) 103 from the document feeder 102 from the flatbed scanner 101 G genuine HP cartridges 32 glass, cleaning 165, 170, 175 glass
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 206
    parts 30 staple cartridges 30 supplies 30 toner cartridge 30 toner cartridges 30 phone book, fax adding entries 102 power consumption 14 power connection locating 3 power switch, locating 2 print drivers, supported 11 print on both sides Mac 52 manually, Windows 49 Windows 49 printing from USB
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 207
    62 web browser requirements HP Embedded Web Server 108 Web Services applications 106 enabling 106 Web sites customer support 130 weight, printer 13 Wi-Fi Direct Printing 55 Wi-Fi Direct printing 13 Windows faxing from 103 wireless network troubleshooting 184 wireless network interference 187 Word
  • HP LaserJet Pro MFP M148-M149 | User Guide - Page 208
    196 Index ENWW
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User Guide
LaserJet Pro MFP M148-M149
LaserJet Pro MFP M227-M229
LaserJet Ultra MFP M230-M231
www.hp.com/support/ljM148MFP
www.hp.com/support/ljM227MFP
M148-M149
M227-M229
M230-M231