HP LaserJet Pro MFP M148-M149 User Guide - Page 46
Troubleshoot Cartridge Policy control panel error messages
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Troubleshoot Cartridge Policy control panel error messages Error message 10.30.0X Unauthorized Cartridge Description Recommended action The administrator has configured this printer to use only genuine HP supplies that are still under warranty. The cartridge must be replaced to continue printing. Replace the cartridge with a genuine HP toner cartridge. If you believe you purchased a genuine HP supply, visit www.hp.com/go/anticounterfeit to determine if the toner cartridge is a genuine HP cartridge, and learn what to do if it is not a genuine HP cartridge. Enable or disable the Cartridge Protection feature Use the printer control panel to enable the Cartridge Protection feature 1. Open the menus by touching or pressing the Setup button or the OK button on the printer control panel. 2. Open the following menus: ● System Setup ● Supply Settings ● Cartridge Protection 3. Select Protect Cartridges. 4. When the printer prompts to confirm, select Continue to enable the feature. CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the Cartridge Protection feature before installing the new cartridge. Turning the feature off does not turn off protection for cartridges that are currently installed. Use the printer control panel to disable the Cartridge Protection feature 1. Open the menus by touching or pressing the Setup button or the OK button on the printer control panel. 2. Open the following menus: ● System Setup ● Supply Settings ● Cartridge Protection 3. Select Off. Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature 1. Open the HP EWS. 34 Chapter 3 Supplies, accessories, and parts ENWW