HP Pavilion dv6000 HP Pavilion Entertainment PC - Quick Reference Guide - Page 21
The home wireless network connection is not working - driver
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441259-001.book Page 5 Wednesday, February 14, 2007 9:21 AM Troubleshooting ■ Turn on the device as instructed in the device user guide. Some devices may not be powered by the computer, and must be turned on before the computer is turned on. ■ Check the following conditions: ❏ All device connections are secure. ❏ The device is receiving electrical power. ❏ The device, especially if it is an older one, is compatible with the operating system. For compatibility information, refer to the device manufacturer's Web site. ❏ The correct drivers are installed and updated. Drivers may be available on a CD included with the device or on the device manufacturer's Web site. For more information about updating drivers, select Start > Help and Support. The home wireless network connection is not working If a home wireless network connection is not working as expected, follow these suggestions: ■ Be sure that the wireless device is turned on and the wireless light on the computer is blue. If the light is amber, slide the wireless switch to turn on the wireless device. ■ Be sure that the computer wireless antennae are free from obstructions. ■ Be sure that the cable or DSL modem and its power cord are properly connected, and that the lights are on. ■ Be sure that the wireless router (access point) is properly connected to its power adapter and the cable modem, and that the lights are on. ■ Disconnect and then reconnect all cables, and turn the power off and then back on. Quick Reference 3-5