HP Pavilion zt1100 HP Pavilion Notebook PC ZT1000 Series and Omnibook Noteboo - Page 109

PC card PCMCIA problems

Page 109 highlights

Troubleshooting and Maintenance Troubleshooting Techniques ? ? Disable the internal modem: 1. Click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager. 2. Double-click Modem to list the current modem devices. 3. Double-click the internal modem, then select the option to disable the modem. ? ? Check the port settings in Control Panel: click Start, Control Panel, Performance and Maintenance, System. On the hardware tab, open the Device Manager, then doubleclick Universal Serial Bus controllers. If the parallel port is not working ? ? Make sure the port connection is secure. ? ? Check the port settings in Control Panel: click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager, and doubleclick Ports (COM & LPT). ? ? Test the ports with the e-DiagTools diagnostics- see "Testing the Hardware" on page 116. If the USB port is not working ? ? Contact the vendor of the peripheral device- and the HP Notebook web site (www.hp.com/notebooks)- for the latest versions of the USB drivers and the driver for the device. ? ? Check the port settings in Control Panel: click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager, and doubleclick Universal Serial Bus controllers. ? ? Test the USB port with the e-DiagTools diagnostics- see "Testing the Hardware" on page 116. PC card (PCMCIA) problems If the notebook doesn't recognize a PC Card ? ? Remove and reinsert the PC Card. ? ? Put the notebook on standby, then resume. ? ? Restart the notebook. Reference Guide 109

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Troubleshooting and Maintenance
Troubleshooting Techniques
Reference Guide
109
??
Disable the internal modem:
1.
Click Start, Control Panel, Performance and Maintenance, System. On the
Hardware tab, open the Device Manager.
2. Double-click Modem to list the current modem devices.
3.
Double-click the internal modem, then select the option to disable the modem.
??
Check the port settings in Control Panel: click Start, Control Panel, Performance and
Maintenance, System. On the hardware tab, open the Device Manager, then double-
click Universal Serial Bus controllers.
If the parallel port is not working
??
Make sure the port connection is secure.
??
Check the port settings in Control Panel: click Start, Control Panel, Performance and
Maintenance, System. On the Hardware tab, open the Device Manager, and double-
click Ports (COM & LPT).
??
Test the ports with the e-DiagTools diagnostics—
see “Testing the Hardware” on
page 116.
If the USB port is not working
??
Contact the vendor of the peripheral device—
and the HP Notebook web site
(www.hp.com/notebooks)—
for the latest versions of the USB drivers and the driver
for the device.
??
Check the port settings in Control Panel: click Start, Control Panel, Performance and
Maintenance, System. On the Hardware tab, open the Device Manager, and double-
click Universal Serial Bus controllers.
??
Test the USB port with the e-DiagTools diagnostics—
see “Testing the Hardware” on
page 116.
PC card (PCMCIA) problems
If the notebook doesn’t recognize a PC Card
??
Remove and reinsert the PC Card.
??
Put the notebook on standby, then resume.
??
Restart the notebook.