HP Pro Mini 260 G9 Desktop PC Maintenance and Service Guide - Page 54
Printer will not turn on, Printer prints garbled information, Solving keyboard and mouse problems
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If you are on a network, you might not have made the connection to the printer. Printer might have failed. Make the proper network connections to the printer. Run printer self-test. Printer will not turn on Use this information to troubleshoot the computer. Cause The cables might not be connected properly. Solution Reconnect all cables, and check the power cord and electrical outlet. Printer prints garbled information Use this information to troubleshoot the computer. Cause The correct printer driver for the application is not installed. The cables might not be connected properly. Printer memory might be overloaded. Solution Install the correct printer driver for the application. Reconnect all cables. Reset the printer by turning it off for 1 min, and then turn it back on. Printer will not print Use this information to troubleshoot the computer. Cause The printer might be out of paper. Solution Check the paper tray, and refill it if it is empty. Solving keyboard and mouse problems If you encounter keyboard or mouse problems, see the documentation that came with the equipment and the common causes and solutions listed in these tables. Keyboard commands and typing are not recognized by the computer Use this information to troubleshoot the computer. Cause Keyboard connector is not properly connected. Program in use has stopped responding to commands. Keyboard needs repairs. Solution Shut down the computer, reconnect the keyboard, and then restart the computer. Shut down your computer using the mouse, and then restart the computer. See the Worldwide Limited Warranty for terms and conditions. Printer will not turn on 47