HP Pro Mini 260 G9 Desktop PC Maintenance and Service Guide - Page 80

POST error messages, POST numeric codes and text messages, POST Message Disabled.

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7 POST error messages This section lists the error codes, error messages, and the various indicator light and audible sequences that you may encounter during Power-On Self-Test (POST) or computer restart, the probable source of the problem, and steps you can take to resolve the error condition. POST Message Disabled suppresses most system messages during POST, such as memory count and nonerror text messages. If a POST error occurs, the screen will display the error message. To manually switch to the POST Messages Enabled mode during POST, press any key (except f10, f11, or f12). The default mode is POST Message Disabled. The POST mode selection determines the speed at which the computer loads the operating system and the extent to which it is tested. Quick Boot is a fast startup process that does not run all of the system level tests, such as the memory test. Full Boot runs all of the ROM-based system tests and takes longer to complete. You can enable Full Boot to run every 1 to 30 days on a regularly scheduled basis. To establish the schedule, reconfigure the computer to the Full Boot Every x Days mode, using Computer Setup. NOTE: For more information about Computer Setup, see Computer Setup (F10) Utility on page 56. POST numeric codes and text messages This section identifies those POST errors that have numeric codes associated with them. The section also includes some text messages that you might encounter during POST. NOTE: The computer beeps once after a POST text message is displayed on the screen. Table 7-1 POST numeric codes and text messages Control panel message Description 002-Option ROM Checksum Error System ROM or expansion board option ROM checksum. 003-System Board Failure 005-Real-Time Clock Power Loss DMA or timers. Invalid time or date in configuration memory. RTC (real-time clock) battery might need to be replaced. Recommended action 1. Verify the correct ROM. 2. Flash the ROM if needed. 3. If an expansion board was recently added, remove it to see if the problem remains. 4. Clear CMOS. 5. If the message disappears, there might be a problem with the expansion card. 6. Replace the system board. 1. Clear CMOS. 2. Replace the system board. Reset the date and time under Control Panel (Computer Setup can also be used). If the problem persists, replace the RTC battery. See the Removal and Replacement POST error messages 73

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POST error messages
7
This section lists the error codes, error messages, and the various indicator light and audible sequences
that you may encounter during Power-On Self-Test (POST) or computer restart, the probable source of the
problem, and steps you can take to resolve the error condition.
POST Message Disabled suppresses most system messages during POST, such as memory count and non-
error text messages. If a POST error occurs, the screen will display the error message. To manually switch to
the POST Messages Enabled mode during POST, press any key (except
f10
,
f11
, or
f12
). The default mode is
POST Message Disabled.
The POST mode selection determines the speed at which the computer loads the operating system and the
extent to which it is tested.
Quick Boot is a fast startup process that does not run all of the system level tests, such as the memory test.
Full Boot runs all of the ROM-based system tests and takes longer to complete.
You can enable Full Boot to run every 1 to 30 days on a regularly scheduled basis. To establish the schedule,
reconfigure the computer to the Full Boot Every x Days mode, using Computer Setup.
NOTE:
For more information about Computer Setup, see
Computer Setup (F10) Utility
on page
56
.
POST numeric codes and text messages
This section identifies those POST errors that have numeric codes associated with them. The section also
includes some text messages that you might encounter during POST.
NOTE:
The computer beeps once after a POST text message is displayed on the screen.
Table 7-1
POST numeric codes and text messages
Control panel message
Description
Recommended action
002-Option ROM Checksum Error
System ROM or expansion board option
ROM checksum.
1.
Verify the correct ROM.
2.
Flash the ROM if needed.
3.
If an expansion board was recently
added, remove it to see if the
problem remains.
4.
Clear CMOS.
5.
If the message disappears, there
might be a problem with the
expansion card.
6.
Replace the system board.
003-System Board Failure
DMA or timers.
1.
Clear CMOS.
2.
Replace the system board.
005-Real-Time Clock Power Loss
Invalid time or date in configuration
memory. RTC (real-time clock) battery
might need to be replaced.
Reset the date and time under Control
Panel (Computer Setup can also be used).
If the problem persists, replace the RTC
battery. See the Removal and Replacement
POST error messages
73