HP ProBook 430 HP ProBook 430 G1 Notebook PC Maintenance and Service Guide
HP ProBook 430 Manual
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- HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 1
HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 2
-001 Product notice This guide describes features that are common to most models. Some features may not be available on your computer. Not all features are available in all editions of Windows 8. Your computer may require upgraded and/or separately purchased hardware, drivers, and/or software to - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 3
about Customer Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 4
iv Important Notice about Customer Self-Repair Parts - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 5
the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 6
vi Safety warning notice - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 7
identification 6 Display - Windows models ...6 Display - SLED models ...8 Top ...9 TouchPad ...9 Lights (select models only 10 Buttons and fingerprint reader (select models only 11 Keys ...12 Front ...13 Left ...14 Right ...15 Bottom ...16 Service tag and PCID label ...17 Service tag ...17 PCID - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 8
35 Component replacement procedures 35 Battery ...35 Keyboard ...37 Hard drive ...40 Service door ...43 SIM ...44 Memory modules ...45 WWAN module ...46 WLAN/Bluetooth combo card 48 6 Removal and replacement procedures for Authorized Service Provider parts 50 Component replacement procedures - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 9
the BIOS 91 Determining the BIOS version 92 Downloading a BIOS update 92 Using Advanced System Diagnostics 93 8 Specifications ...94 Computer specifications ...94 33.8-cm (13.3-in), HD display specifications 95 Hard drive specifications ...96 Specification information in Device Manager 97 ix - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 10
Remove everything and reinstall SLED 112 12 Statement of Volatility 113 Non-volatile memory usage 115 Questions and answers ...117 13 Power cord set requirements 118 Requirements for all countries and regions 118 Requirements for specific countries and regions 119 14 Recycling ...121 Battery - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 11
Panel Memory Description HP ProBook 430 G1 Notebook PC All processors soldered onto system board. Intel® Core™ i7-4500U, 1.80-GHz/3.0-GHz core turbo, 4-MB L3 cache/Intel HD Graphics 4400 Intel Core i5-4250U, 1.30-GHz/2.6-GHz core turbo, 3-MB L3 cache/Intel HD Graphics 5000 Intel Core i5-4200U, 1.60 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 12
35-cm (2.50-in) SATA hard drives with HP 3D DriveGuard Customer-accessible Supports the following hard drives: ● 500-GB, 7200-rpm ● 500-GB, 5400-rpm ● 320-GB, 5400-rpm Supports the following solid-state drives (SSDs): ● 128-GB, SATA III Supports external USB drive Integrated dual-array microphone HD - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 13
pin): 65-W (for India and the People's Republic of China) 45-W 4-cell, 44-Wh, 3.0 Ah Li-ion battery (In-line cavity) Integrated fingerprint reader Intel AT support Support security lock Support no fingerprint reader option Preinstalled: Windows 7 Professional 64 Windows 7 Professional 64 - MSNA - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 14
Windows 7 Professional 64 ● Windows 8 Professional 64 Web-only support: Windows 7 Home Basic 32 Windows 7 Home Premium 32 Windows 7 Professional 32 Certified: Microsoft WHQL SuSE Linux Enterprise (SLED) Service Pack 2, 64-bit End-user replaceable parts: AC adapter Battery (system) Hard drive Memory - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 15
Category Description WLAN module WWAN module, SIM Keyboard 5 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 16
2 External component identification Display - Windows models Component (1) WLAN antennas (2)* (select models only) (2) WWAN antennas (2)* (select models only) (3) Internal microphones (2) (4) Webcam light Description Send and receive wireless signals to communicate with wireless local area - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 17
HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. (6) Internal display switch Turns off the display or initiates Sleep if the display is closed while the power user guides, select the HP Support Assistant app on the Start screen - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 18
area networks (WLAN). (2) Internal microphones (2) Record sound. (3) Webcam light On: The webcam is in use. (4) Webcam Records video and Turns off the display or initiates Suspend if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 19
Top TouchPad Component (1) (2) TouchPad on/off button TouchPad zone (3) Left TouchPad button (4) Right TouchPad button Description Turns the TouchPad on and off. Moves the pointer and selects or activates items on the screen. Functions like the left button on an external mouse. Functions like - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 20
(select models only) Component (1) Power light (2) Caps lock light (3) Microphone mute light (4) Num lock light (5) Wireless light (select models only) (6) Mute light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows 8) or Suspend state (SLED - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 21
button for at least 5 seconds to turn off the computer. To learn more about your power settings, see your power options. In Windows 8, from the Start screen, type power, select Settings, and then select Power Options. In SLED, select Computer > Control Center, in the left pane click System, and then - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 22
logon. Keys Component (1) esc key (2) fn key (3) Windows button (Windo ws only) (4) Function keys Description Displays Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows button again will return you to the previous screen. Execute frequently - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 23
. (Windows 8) Displays Hard drive light Media Card Reader Description ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Reads data from and writes data to memory sticks and digital memory cards such as Secure Digital (SD). Front 13 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 24
not prevent the computer from being mishandled or stolen. Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent USB 3.0 devices and provide enhanced USB power performance. 14 Chapter 2 External component identification - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 25
is charged from 0 to 89 percent. ● Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly. ● Off: The battery is fully charged. Connects an AC adapter. Right - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 26
Bottom Component (1) (2) (3) (4) (5) Battery release latches (2) Battery bay Vent Service door SIM slot (Windows 8 models only) Description Releases the battery. Holds the battery. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 27
number (s/n) (3). This is an alphanumeric identifier that is unique to each product. ● Part number/Product number (p/n) (4). This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 28
PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to factory shipped specifications when replacing the system board. The label may have a different number of characters depending on the operating system on the computer. 18 Chapter 2 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 29
3 Illustrated parts catalog Computer major components Computer major components 19 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 30
For use in models with Intel Core i5-4250U processors: ● Non-Windows 8 models ● Windows 8 Standard models ● Windows 8 Professional models For use in models with Intel Core i5-4200U processors: ● Non-Windows 8 models ● Windows 8 Standard models ● Windows 8 Professional models Spare part number - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 31
) For use in models with Intel Core i3-4010U processors: ● Non-Windows 8 models ● Windows 8 Standard models ● Windows 8 Professional models Heat sink (includes replacement thermal material) Speaker assembly Base enclosure (includes power connector bracket and latch) Memory modules (PC3L-12800, 1600 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 32
Display components Item Description (1) Display bezel (2) Webcam module (3) Display Hinge Kit (includes left and right hinges) (4) Display rear cover (includes WLAN and WWAN antennas and transceivers) Spare part number 731994-001 721543-001 731996-001 731995-001 22 Chapter 3 Illustrated parts - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 33
Cable Kit Item Description Cable Kit (1) Display (LVDS) cable (2) Audio board cable (3) RJ-45 network cable (4) Power connector cable (DC-in) Spare part number 727757-001 Cable Kit 23 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 34
devices Description Spare part number (1) Hard drives 500-GB, 5400-rpm 683802-001 500-GB, 7200-rpm 703267-001 128-GB solid-state drive 737584-001 120-GB solid-state drive (M.2) 731998-001 (2) Hard Drive Hardware Kit (includes hard drive bracket and screws; bracket illustrated) 727763 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 35
Top Load Case Mice Mouse, USB laser Mouse, USB, optical, travel Mouse, HP Comfort Grip wireless AC adapters 65-W AC adapter for use in India and the People's Republic of China 45-W AC adapter Power cords: For use in Argentina For use in Australia For use in the People's Republic of China For - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 36
in Argentina 490371-D61 A Power cord for use in India 674318-001 A Mouse, HP USB laser 675794-001 A Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter 679921-001 A HP Essential Top Load Case 683802-001 A 500-GB, 5400-rpm hard drive, 7 mm 684248-001 N RTC battery 690019-001 A Atheros AR9565 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 37
691922-001 A Mouse, HP Comfort Grip wireless 693374-001 A 8-GB memory module (PC3L-12800, 1600-MHz, DDR3) 693710-001 A 65-W AC adapter for use in India and the People's Republic of China) 696694-001 A 45-W AC adapter 703267-001 A 320-GB, 7200-rpm hard drive, 7 mm 703888-001 A Professional - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 38
in Israel 727765-BG1 B Keyboard for use in Switzerland 727765-DB1 B Keyboard for use in Canada (English) 727765-D61 B Keyboard for use in India 727765-DD1 B Keyboard for use in Iceland 727765-DH1 B Keyboard for use in the Netherlands 727765-FL1 B Keyboard for use in the Czech Republic - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 39
-601 N System board for use in models with Windows 8 Professional and an Intel Core i3-4010U processor (includes replacement thermal material) 727770-001 N System board for use in models without Windows 8 and an Intel Core i5-4200U processor (includes replacement thermal material) 727770-501 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 40
to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The at the points designated in the maintenance instructions. 30 Chapter 4 Removal and replacement procedures preliminary requirements - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 41
with at least one inch of shock-proof foam. Avoid dropping drives from any height onto any surface. After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag. Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 42
provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of the internal layers, reducing its life expectancy. CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 43
surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must , leads, or circuitry. ● Turn off power and input signals before inserting or removing connectors or test equipment. Grounding guidelines 33 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 44
one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive protection level 1,500 V 7,500 V 5,000 V 34 Chapter 4 Removal and replacement procedures preliminary requirements - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 45
as many as 16 screws that must be removed, replaced, or loosened when servicing Customer Self-Repair parts. Make special note of each screw size and location during removal and replacement. Battery Description 4-cell, 44 WHr, 3.0 Ah Li-ion battery Spare part number 708459-001 Before disassembling - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 46
-down on a flat surface. 2. Slide the battery release latches (1) at the same time to release the battery. 3. Remove the battery (2) from the computer. Install the battery by inserting it into the battery bay until you hear a click. 36 Chapter 5 Removal and replacement procedures for Customer Self - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 47
external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). Remove the keyboard: 1. Position the computer upside-down - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 48
the palm rest releasing it from the retention clips. 6. Lift the top of the keyboard at an angle, and then pull the keyboard up to remove it from the palm rest. NOTE: Only pull the keyboard up enough to release it from the computer and flip it over onto the palm - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 49
8. Disconnect the keyboard cable by pulling the ribbon cable (2) out of the ZIF connector and then lift the keyboard (3) up and out of the computer. 9. Remove the keyboard. Reverse this procedure to install the keyboard. Component replacement procedures 39 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 50
first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the keyboard (see Keyboard on page 37). Remove the hard drive: 1. Position the upright. 40 Chapter 5 Removal and replacement procedures - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 51
PM2.5×6.0 hard drive retaining plate screws. 3. Lift the top edge of the hard drive retaining plate (1) up, and then pull the retaining plate (2) up at an angle to remove it from the computer. 4. Pull the hard drive tab (1) toward the edge of the computer to disconnect the hard drive. Component - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 52
up at an angle, and then pull the hard drive (3) out of the hard drive bay. 6. If you need to remove the hard drive cover from the hard drive, remove the 4 Phillips PM2.5×4.0 screws (1) that secure the cover to the hard drive, and the lift the hard drive from the cover (2). Reverse this procedure to - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 53
devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). Remove the service door: 1. Position the computer upside-down on - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 54
from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service door (see Service door on page 43). Remove the SIM: ▲ Push the SIM slightly into the slot to disengage - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 55
from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service door (see Service door on page 43). Remove the memory module: 1. Position the computer upside-down with - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 56
to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service door (see Service door on page 43). Remove the WWAN module - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 57
module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch to prevent incorrect insertion. Figure 5-1 Removing the WWAN module NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 58
Bluetooth 4.0 Adapter Intel Dual Band Wireless-N power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service door (see Service door on page 43). Remove - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 59
4. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch to prevent incorrect insertion. - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 60
Provider only parts. There are as many as 47 screws that must be removed, replaced, or loosened when servicing Authorized Service Provider only parts. Make special note of each screw size and location during removal and replacement. Top cover NOTE: All top cover spare part kits include a touchpad - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 61
the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the following components: a. Service door (see Service door on page 43). b. Keyboard (see Keyboard on page 37) c. Hard drive (see Hard drive on - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 62
3. Remove the 10 Torx T8M2.5×5.0 screws that secure the top cover to the computer. 4. Disconnect the audio board cable from the system board. 5. Position the computer upright with the front toward you. 52 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 63
6. Remove the 7 Torx T8M2.5×5.0 screws that secure the top cover to the computer. 7. Disconnect the following cables from the system board: (1) Power button cable (2) Touchpad board cable (3) Function board cable Component replacement procedures 53 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 64
top of the top cover (start near the hard drive) to disengage it from the computer, and then remove the top cover from the computer. Reverse this board cable (3): Touchpad board cable (4): Power button board cable 54 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 65
to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the following components: a. Service door (see Service door on page 43 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 66
to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the following components: a. Service door (see Service door on page 43 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 67
5. Remove the reader board and cable assembly from the top cover (5). Reverse this procedure to install the fingerprint reader board. Component replacement procedures 57 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 68
to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the following components: a. Service door (see Service door on page 43 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 69
to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the following components: a. Service door (see Service door on page 43 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 70
the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the following components: a. Service door (see Service door on page 43). b. Keyboard (see Keyboard on page 37) c. Top cover (see Top cover on page 50) Remove the power button board assembly: 1. Position the - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 71
4. Lift the side of board up at an angle (3), slide the board out from under the tab, and remove the board from the top cover (4). Reverse this procedure to install the power button board. Component replacement procedures 61 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 72
to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the following components: a. Service door (see Service door on page 43 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 73
4. Lift up the right side of each speaker (3), and then pull the speakers toward the right (4) to remove the speaker tab out from under the holder in the enclosure to remove the speakers from the computer. Reverse this procedure to install the speaker assembly. Component replacement procedures 63 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 74
from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the following components: a. Service door (see Service door on page 43). b. WLAN module (see WLAN/Bluetooth combo - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 75
routing path on the top of the base enclosure (4), and pull the antenna cables through the hole that routes to the bottom of the computer. 7. Remove the 2 Phillips PM2.0×4.0 screws (1) that secure the power connector bracket to the computer. Component replacement procedures 65 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 76
to the computer. 10. Lift the display assembly straight up and remove it (2). CAUTION: When reinstalling the display assembly, be sure that of the computer's WLAN and WWAN performance. 11. To replace the display bezel, remove the 2 screw covers (1) and the 2 Phillips PM2.5×4.0 screws (2) from the - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 77
13. Flex the top (4) of the bezel, the inside edges of the left and right sides (5), and then the bottom (6) of the bezel until it disengages from the display enclosure. 14. Remove number 727762-001. 15. If it is necessary to replace the webcam module from the display enclosure, remove the tape from - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 78
and then rotate the top of the panel up to remove it (2). 17. If you need to remove the display panel/webcam cable, disconnect the cable by lifting cable lock (2), and then disconnecting the cable from the panel (3). 18. Remove the display/webcam cable from the back of the display panel. The display/ - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 79
19. If it is necessary to replace the display hinges, remove the 6 Phillips PM2.5×3.0 screws (1) that secure the display hinges to the display enclosure, and then lift the hinges from the enclosure (2). Display hinges are available - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 80
to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the following components: a. Service door (see Service door on page 43 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 81
by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the following components: a. Service door (see Service door on page 43). b. Hard drive (see Hard drive on page 40) c. Keyboard - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 82
with the front toward you. 2. Disconnect the display cable (1) and the power cable (2) from the system board. 3. Remove the 2 Phillips PM2.0×4.0 screws (1) that secure the system board to the base enclosure. 72 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 83
of the system board up at an angle (2), and then lift the system board up and to the right to remove it (3). 5. If you need to remove the security bracket from the computer, remove the Phillips PM2.0×3.0 screw (1) that secures the brakcet to the base enclosure, and then lift the bracket straight up - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 84
by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the following components: a. Service door (see Service door on page 43). b. Hard drive (see Hard drive on page 40) c. Keyboard - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 85
time you remove the heat fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 86
and extended memory. NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly. Starting Computer Setup NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 87
the on-screen instructions. - or - Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Restoring factory settings in Computer Setup NOTE: Restoring defaults will not change the hard drive mode. To - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 88
instructions to update the BIOS. NOTE: Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. BIOS management using system diagnostics 1. Download the SoftPaq from the HP of the hard drive, or the USB flash drive. 6. - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 89
Download the SoftPaq from the HP website. NOTE: Verify that the UEFI system diagnostics is installed on your computer (or USB flash drive of the hard drive, or the USB flash drive. 6. Restart if you are already in Windows) or by using Computer Setup instructions. - or - Use the tab key - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 90
that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: 1. Open Windows Explorer by selecting Start > Computer. 2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:). 3. Using the - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 91
(and battery calibration), video memory, and the WLAN module status. ● Hard disk test-This test analyzes the physical condition of the hard drive, and then checks all data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the data to a good sector. Windows - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 92
memory modules immediately. ● Battery test-This test analyzes the condition of the battery and calibrates the battery if necessary. If the battery fails the test, contact support to report the issue and purchase a replacement battery and then follow the on-screen instructions. NOTE: If you need to - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 93
and extended memory. NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly. Starting Computer Setup NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 94
the on-screen instructions. - or - Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Restoring factory settings in Computer Setup NOTE: Restoring defaults will not change the hard drive mode. To - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 95
BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions: Do not disconnect power on the computer by unplugging the power cord from the AC outlet. Do not - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 96
by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled devices. The MultiBoot - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 97
the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save Changes and Exit, and then Configuration > Boot Options, and then press enter. Windows 8 - Computer Setup (BIOS) and Advanced System Diagnostics 87 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 98
in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the data to a good sector. ● Memory test-This test analyzes the physical condition of the memory modules. If it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 99
, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc. Windows 8 - Computer Setup (BIOS) and Advanced System Diagnostics 89 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 100
the system (such as disk drives, display, keyboard, mouse, of system and extended memory. NOTE: Use extreme with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these press esc, and then follow the on-screen instructions. NOTE: You can use either a pointing - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 101
the on-screen instructions. - or - Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Restoring factory settings in Computer Setup NOTE: Restoring defaults will not change the hard drive mode. To - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 102
update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions: Do not disconnect power from the computer by unplugging the power cord from the AC outlet. Do not - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 103
and more comprehensive tests on memory modules, hard drive SMART attributes, the hard drive surface, the battery (and battery calibration), video memory, and the WLAN module status. You can view system information and error logs in the Advanced System Diagnostics window. To start Advanced System - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 104
8 Specifications Computer specifications Metric U.S. Dimensions Length 23.4 cm 9.19 in Width 32.6 cm 12.83 in Height 2.1 cm 0.83 in Weight (equipped with 1 SODIMM, SSD, WLAN module, 4- 1.5 kg cell battery, webcam) 3.01 lbs Input power Operating voltage 19.0 V dc @ 4.74 A - 90 W or - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 105
specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 33.8-cm (13.3-in), HD display specifications Active diagonal size Resolution Active area PPI Surface treatment Contrast ratio Response time Brightness Viewing angle Backlight Luminance - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 106
temperature 5°C to 55°C (41°F to 131°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 96 Chapter - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 107
provides hardware specification information. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows 7 as installing software, running utilities, or changing Windows settings. Refer to Windows Help and Support for more information. After you open Device Manager - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 108
information using recovery tools NOTE: For detailed instructions, perform a search for these topics in Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 109
if the hard drive becomes corrupted. A system recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs. HP Recovery Disc Creator can create two kinds of recovery DVDs as follows: ● Windows DVD-Installs - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 110
can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly. ● f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image. The image includes the Windows operating system and software programs installed at the factory - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 111
f11 recovery tools completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 112
.hp.com/country/us/en/ wwcontact_us.html. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer. CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 113
to an optional external hard drive or a network drive. Note the following when backing up: ● Store personal files in the Documents library, and back it up regularly. ● Back up templates that are stored in their associated programs. ● Save customized settings that appear in a window, toolbar, or menu - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 114
can also use Windows Automatic Repair to fix problems that might prevent Windows from starting correctly. ● f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image. The image includes the Windows operating system and software programs installed at the factory - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 115
: Using f11 completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 116
the on-screen instructions. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer. CAUTION: Using a Windows 8 operating system media completely erases hard drive contents and reformats the hard drive. All files - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 117
This option removes all personal data, apps, and settings from your computer, and reinstalls Windows. IMPORTANT: power button. 2. Choose your language. 3. Choose your keyboard layout. 4. Select Troubleshoot from the boot options menu. 5. Select Reset your PC, and follow the on-screen instructions - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 118
the right-side choices down to display Remove everything and reinstall Windows. 5. Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions. Using HP Software Setup HP Software Setup can be used to reinstall drivers or select software that has been - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 119
good as your most recent backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Your computer includes tools provided by HP manually back up your information to an optional external drive, a network drive - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 120
hard drive. All files you have created and any software installed on the computer are permanently removed. The recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 121
instructions. USB Recovery option (select models only) The USB Recovery Disk On Key (flash drive) option allows you to create a backup image of the SLED operating system installed on select HP Business Notebooks computer's hard drive or on the Disk On file browser window with the Disk On Key Contents - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 122
another. Any entry other than Optical Disk Drive, Notebook Hard Drive or Notebook Ethernet should be the USB Recovery Disk on-screen instructions. Remove everything and reinstall SLED Sometimes you want or - Press and hold f11 as you press the power button. The following options are available: ● Cancel/Reboot - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 123
in industry-standards based HP Business Notebook PC systems and provide general instructions for restoring nonvolatile memory that can contain personal data after the system has been powered off and the hard drive has been removed. HP Business Notebook PC products that use Intel®-based or AMD®-based - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 124
tracking service was activated on the notebook PC, contact the provider to deactivate it. l. Remove all power and system batteries for at least 24 hours. 2. Remove and retain the storage drive or clear the contents of the drive. a. Hard Disk Drive (HDD) Clear the HDD contents by using the HP Disk - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 125
this (keyboard, system BIOS is updated. memory and is available mouse, & on the HP website. battery Writing data to this management). ROM in an inappropriate manner can render the PC non- functional. Yes Stores memory Programmed by the memory Data cannot be written module vendor. to - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 126
this writing data to this configuration memory are not publicly memory and is made and firmware. available but can be available through newer obtained from the silicon versions of the driver if vendor. the flash requires an upgrade. No Yes Stores Programmed at the factory. A utility is - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 127
File, then select Restore defaults. c. Follow the on-screen instructions. d. Select File, save changes and exit, then press memory module is not installed in a PC. There are various third party tools available to read SPD memory. 3. Does the "Firmware Hub for System BIOS" contain the BIOS program - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 128
13 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts ac, or from 220 to 240 volts ac. The 3-conductor power country or region where the equipment is purchased. Power cord sets for use in other countries and - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 129
Requirements for specific countries and regions Country/region Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany India Israel Italy Japan The Netherlands New Zealand Norway The People's Republic of China Saudi Arabia Singapore South Africa South Korea Sweden - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 130
size. Power cord type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. 0.75mm2 conductor size. Power cord set fittings (appliance HVCTF 3X1.25mm2 conductor size. Power cord set fittings (appliance coupler, x 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and CSA - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 131
recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http:// www.hp.com/recycle. Display WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 132
this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another. Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 133
the display panel assembly (2) from the display enclosure. 7. Position the display panel assembly upside-down. 8. Remove all screws that secure the display panel frame to the display panel. 9. Use a sharp-edged tool to cut the tape (1) that secures the sides of - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 134
the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Position the display panel right-side up. 124 Chapter 14 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 135
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Position the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 17. Remove - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 136
the backlight from the backlight frame. 19. Disconnect the display panel cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 137
77, 84, 91 SUSE Linux 90 Windows 7 76 Windows 8 83 computer setup navigating and selecting 90 restoring factory settings 91 computer specifications 94 connector, power 15 connectors, service considerations 31 D diskette drive precautions 31 display assembly removal 64 spare part numbers 64 display - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 138
3 removal 37 spare part numbers 20, 27, 37 keypad embedded numeric 13 keys esc 12 fn 12 function 12 Windows applications 13 L latches, battery release 16 legacy support, USB 76, 83, 90 lights AC adapter/battery 15 caps lock 10 hard drive 13 microphone mute 10 mute 10 network 15 num lock 10 power 10 - HP ProBook 430 | HP ProBook 430 G1 Notebook PC Maintenance and Service Guide - Page 139
/replacement procedures 35, 50 remove everything and reinstall Windows 107 reset computer 107, 112 steps 107, 112 restoring the hard drive 101, 105 RJ-45 (network) jack, identifying 15 RJ-45 (network) lights, identifying 15 RJ-45 network cable, illustrated 23 RTC battery removal 55 spare part number
HP ProBook 430 G1 Notebook PC
Maintenance and Service Guide