HP ProLiant 1500 SMART-2DH Array Controller Reference Guide - Page 169

Appendix G: Recovering from Drive Failure, Appendix G

Page 169 highlights

G-1 Appendix G Recovering from Drive Failure The purpose of fault-tolerant configurations on the SMART-2DH Array Controller is to protect against data loss due to drive failure. Although the SMART-2DH Array Controller firmware is designed to protect against normal drive failure, it is imperative that the system operator perform the correct actions to recover from a drive failure without inadvertently inducing any additional drive failures. Multiple drive failures in the same array generally result in data loss (exceptions include failures following activation of a spare drive, and failure of drives in a mirroring configuration that are not mirrored to one another). Recognizing a Drive Failure A drive failure can be recognized by the system operator in one of several ways: s Amber LED will be illuminated on failed drives in a hot-pluggable tray. This, however, assumes the storage system is powered-on and the SCSI cable is working. Note that the amber LED may be illuminated briefly when a hot-pluggable drive is inserted; this is normal. s Amber LED will be illuminated on the front of a ProLiant Storage System if failed drives are inside (other problems such as fan failure or over-temperature conditions will also cause this LED to be illuminated). s A Power-On Self-Test (POST) message will list failed drives whenever the system is restarted (assumes that one or more "good" drives are detected by the controller). (See Appendix E for interpretation of POST messages). s Drive Array Advanced Diagnostics (DAAD) will list all failed drives. An online version on DAAD is also available in NT environments. s Compaq Insight Manager can be used to detect failed drives remotely across a network. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: N-APPG.DOC Last Saved On: 2/27/98 12:09 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

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G-1
SMART-2DH Array Controller Reference Guide
Writer: Pamela King
Project: SMART-2DH Array Controller Reference Guide
Comments: 295469-002
File Name: N-APPG.DOC
Last Saved On: 2/27/98 12:09 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Appendix G
Recovering from Drive Failure
The purpose of fault-tolerant configurations on the SMART-2DH Array
Controller is to protect against data loss due to drive failure. Although the
SMART-2DH Array Controller firmware is designed to protect against normal
drive failure, it is imperative that the system operator perform the correct
actions to recover from a drive failure without inadvertently inducing any
additional drive failures. Multiple drive failures in the same array generally
result in data loss (exceptions include failures following activation of a spare
drive, and failure of drives in a mirroring configuration that are not mirrored
to one another).
Recognizing a Drive Failure
A drive failure can be recognized by the system operator in one of several ways:
Amber LED will be illuminated on failed drives in a hot-pluggable
tray. This, however, assumes the storage system is powered-on and the
SCSI cable is working. Note that the amber LED may be illuminated
briefly when a hot-pluggable drive is inserted; this is normal.
Amber LED will be illuminated on the front of a ProLiant Storage
System if failed drives are inside (other problems such as fan failure or
over-temperature conditions will also cause this LED to be
illuminated).
A Power-On Self-Test (POST) message will list failed drives whenever
the system is restarted (assumes that one or more “good” drives are
detected by the controller). (See Appendix E for interpretation of POST
messages).
Drive Array Advanced Diagnostics (DAAD) will list all failed drives.
An online version on DAAD is also available in NT environments.
Compaq Insight Manager can be used to detect failed drives remotely
across a network.