Hitachi L42S504 Owners Guide - Page 49

Limited Warranty Congratulations on your purchase of a new Hitachi display product. LIMITED WARRANTY Hitachi America, Ltd. warrants this product in accordance with the terms and conditions applicable to the products identified below: Conditions of Hitachi Limited Warranty This Hitachi display product (the "Product") is warranted to be free from defects in materials and workmanship beginning on the date of purchase by the original owner and continuing for the duration of the applicable time periods specified below. If the Product is found to be defective, Hitachi will repair or replace (at Hitachi's option) defective parts at no charge, subject to the conditions of this Limited Warranty. If the original owner rejects, refuses or otherwise does not accept Hitachi's offer to repair or replace such defective parts under this Limited Warranty, this Limited Warranty shall be void and of no further force or effect. This Limited Warranty extends to the original owner only and is not transferable, and such owner must provide a dated sales receipt for the Product to qualify for parts or service under this Limited Warranty. The original owner must notify Hitachi of a defect claim by calling 800.HITACHI during the applicable Limited Warranty period for this Limited Warranty to be effective. This Limited Warranty is valid only in the U.S.A. and Puerto Rico. Hitachi Product : PARTS: The Limited Warranty period for parts is 1 year from the date of original purchase. During the Limited Warranty LCD Flat Panel Televisions period for parts, Hitachi will replace defective parts with new or rebuilt parts (at Hitachi's option) at no charge for such parts. Any replacement part will be warranted for the remainder of the original warranty period applicable to the part replaced. LABOR: The Limited Warranty period for labor is 1 year from the date of original purchase. During the Limited Warranty period for labor, Hitachi will repair or replace (at Hitachi's option) defective parts without charge for labor. SERVICE LOCATION: In-home warranty service, which includes either in-home repair or free pick-up and delivery (at Hitachi's option), applies to all Hitachi products except: (i) 32-inch and smaller LCD Flat Panel Televisions; (ii) Products located outside the U.S.A. or Puerto Rico; (iii) Products located more than seventy-five (75) driving miles from Hitachi's nearest Authorized Service Facility. If the foregoing clauses (i), (ii), (iii)apply, then the Product owner will be responsible for bringing/delivering the Product to a Hitachi Authorized Service Facility and, following warranty service, retrieving the Product from such Authorized Service Facility. LY IN CERTIFIED SERVICE CENTER N Hitachi is a proud supporter of the Certified Service Center O . O program. Businesses who display the CSC certification mark have demonstrated that ID IC they operate in accordance with the high standards of professionalism prescribed by L .A the Consortium for Certified R Service Centers. 800.HITACHI (800.448.2244) Please call 800.HITACHI (800.448.2244) for operational, hook up or warranty service support. Visit our website at www.hitachi.us/tv : Hitachi's website features a wealth of information on Hitachi products and technologies, as well as downloadable owners guides and other useful information. IMPORTANT: A O Before using or installing your Product, please complete this V .S T form and attach your sales receipt and retain them for your records. R This will help facilitate proper warranty coverage. MODEL NO. DEALER NAME DEALER ADDRESS CITY SERIAL NO. DATE OF PURCHASE STATE E Warranty Limitations This Hitachi Limited Warranty does not cover: U U A. Any Product that has been modified or repaired in a manner not previously authorized by Hitachi in writing. B. Any Product whose serial number has been removed, altered, replaced, defaced or rendered illegible. P C. Any defect, malfunction, or failure caused by or resulting from improper or unauthorized service, maintenance or repair. D. Damage resulting from abuse, misuse, mishandling, neglect or damage caused by exposure to hostile operating environments such as areas containing dust and/ or smoke. D E. Damage caused by power surges, accidents, natural disasters or any other events or circumstances outside Hitachi's control. F. Any Product used in any manner inconsistent with the acceptable set-up, usage, safety or installation configurations identified in the Product's Owners Guide. G. Any Product used for purposes or applications, or subjected to operating conditions, other than those identified as acceptable in the Product's Owners Guide. N H. Product repairs (including any product whose case has been opened), or part replacements provided or installed, by any person other than an Authorized Hitachi A Service Facility Representative. I. Improper uncrating, set-up or installation or any misadjustments caused by user-operated controls. J. Any labor or costs associated with removing the Product from a custom cabinet or other specialized product installation that impedes direct and immediate removal of the Product from the owner's premises (must be arranged and paid by the owner). K. Product cabinets, cabinet parts, knobs, batteries or accessories. L. Product screens that have been cleaned by any method other than as specified in the Product's Owners Guide. M. Normal usage, degraded brightness caused by backlight aging and/or cell defects or ordinary wear and tear, including, without limitation, scratches or marks on the Product's screen, cabinet or the appearance of bright or dark screen pixels. N. Any Product returned for service that is damaged due to improper packaging, mishandling or shipping. (IMPORTANT: When shipping any Product to a Hitachi Authorized Service Facility, Product owner must package it securely in the original shipping container or its equivalent to prevent damage. The Product must be returned with the shipping charges prepaid and proof of purchases included in the shipping container. Failure to properly package such product during such shipment will void all warranties.) O. Any Product purchased or serviced outside the United States of America and Puerto Rico. P. Any Product that has been used for commercial purposes. NO PERSON, AGENT, DISTRIBUTOR, DEALER, SERVICE FACILITY, OR COMPANY IS AUTHORIZED TO CHANGE, MODIFY OR AMEND THE TERMS OF THIS LIMITED WARRANTY IN ANY MANNER WHATSOEVER. EXCEPT AS PROVIDED IN THIS LIMITED WARRANTY, HITACHI MAKES NO EXPRESS WARRANTY REGARDING THIS HITACHI PRODUCT. FURTHER, ALL IMPLIED WARRANTIES RELATING TO ANY PORTION OF THIS PRODUCT, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION SPECIFIED UNDER THIS LIMITED WARRANTY. HITACHI SHALL NOT BE LIABLE TO THE PURCHASER OR TO ANY OTHER PERSON FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFIT OR PRODUCT RESULTING FROM ANY DEFECT IN, OR MALFUNCTION OR FAILURE OF, THIS HITACHI PRODUCT. BECAUSE SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY CONFERS SPECIFIC LEGAL RIGHTS, INCLUDING CERTAIN OTHER RIGHTS THAT MAY VARY DEPENDING ON YOUR JURISDICTION. 49 LIMITED WARRANTY