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Downloading the diagnostic program, Starting the diagnostic programs and viewing the test log

UPC - 000435687531

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Downloading the diagnostic program Complete the following steps to download the latest image of the IBM Enhanced Diagnostics and create a startable Enhanced Diagnostics diskette or CD: 1. Go to http://www.ibm.com/pc/support/. 2. Download the diagnostics file for the server to a hard disk directory (not to a diskette). Note: If you intend to create a diagnostics CD, download the file with the extension .iso. 3. Go to a DOS prompt, and change to the directory where the file was downloaded. 4. If you are creating a diagnostics diskette, complete the following steps: a. Insert a blank high-density diskette into the diskette drive. b. Type filename a: (where filename is the name of the file you downloaded from the Web), and press Enter. The downloaded file is self-extracting when copied to the diskette. When the copy is completed, you have a startable or bootable IBM Enhanced Diagnostics diskette. 5. If you are creating a diagnostics CD, use a blank CD in conjunction with the software you generally use to create a startable or bootable CD. Starting the diagnostic programs and viewing the test log The IBM Enhanced Diagnostic programs isolate problems from the server hardware and software. The programs run independently of the operating system and must be run either from a CD or diskette. This method of testing is generally used when other methods are not accessible or have not been successful in isolating a problem suspected to be hardware related. The test log records data about system failures and other pertinent information. The following sections describe the diagnostic procedure for the diagnostics CD and the diagnostics diskette. Note: The system-error log is available on the xSeries 206 server only when the server has an optional Remote Supervisor Adapter II. Using the diagnostics CD To start the IBM Enhanced Diagnostics using the CD, complete the following steps: 1. Turn off the server and any peripheral devices. 2. Turn on all attached devices; then, turn on the server. 3. When you see Press F1 For Configuration/Setup, press the F1 key. 4. When the Configuration/Setup Utility menu appears, select Start Options. 5. From the Start Options menu, select Startup Sequence. 6. Note the device that is selected as the first startup device. Later, you must restore this setting. 7. Select CD-ROM as the first startup device. 8. Press Esc two times to return to the Configuration/Setup Utility menu. 9. Insert the IBM Enhanced Diagnostics CD in the CD-ROM drive. 10. Select Save & Exit Setup and follow the prompts. The diagnostics will load. Follow the instructions on the screen to run the diagnostics. Chapter 3. Diagnostics 17

Section	Page
About this document	5
Important safety information	5
Online support	5
Contents	7
Chapter 1. Introduction	11
Related documentation	11
Notices and statements used in this document	12
Features and specifications	13
Server controls, LEDs, and power	14
Front view	14
Rear view	16
Server power features	17
Turning on the server	17
Turning off the server	17
Chapter 2. Configuring the server	19
Using the Configuration/Setup Utility program	19
Using the Adaptec HostRAID configuration programs	20
Using the Intel Gigabit Ethernet Utility program	20
Using ServeRAID Manager	20
Using the Boot Menu program	21
Chapter 3. Diagnostics	23
General checkout	23
Diagnostic tools overview	25
Power-on self-test	25
POST beep codes	25
POST error messages	26
Diagnostic programs and error messages	26
Text messages	26
Downloading the diagnostic program	27
Starting the diagnostic programs and viewing the test log	27
Using the diagnostics CD	27
Using the diagnostic diskette	28
Diagnostic error message tables	28
Error charts	28
Small computer system interface (SCSI) messages (some models)	28
Diagnostic LEDs	29
Updating BIOS code	29
Recovering from a POST/BIOS update failure	30
Erasing a lost or forgotten password (clearing CMOS memory)	31
Power checkout	32
Chapter 4. Installing options	33
Installation guidelines	33
System reliability guidelines	33
Handling static-sensitive devices	34
Major components of the xSeries 206 Type 8482 and 8487 server	35
Removing the side cover	36
Removing the bezel	37
Removing and installing the support bracket	38
Installing a memory module	39
Installing a drive	41
Installing a drive in bay 2 or 4	42
Replacing the CD-ROM drive in bay 2	45
Replacing the diskette drive in bay 3	46
Installing a hot-swap SCSI hard disk drive in bay 5, 6, or 7	46
SCSI IDs for hot-swap hard disk drives	49
Installing a non-hot-swap SCSI hard disk drive in bay 4, 5, 6, or 7	49
Installing a simple-swap Serial ATA hard disk drive in bay 5, 6, or 7	51
Power and signal cables for internal drives	53
Installing an adapter	54
Cabling an optional SCSI adapter	56
Installing a security rope clip	57
Replacing the battery	58
Completing the installation	60
Replacing the bezel	60
Replacing the side cover	60
Connecting the cables	60
Updating the server configuration	61
Connecting external options	61
Installing the server in a rack	62
Chapter 5. Input/output connectors	63
Auxiliary-device (pointing-device) connector	64
Ethernet (RJ-45) connector	64
Keyboard connector	64
Parallel connector	64
Serial connectors	65
Ultra320 SCSI connector	65
Universal Serial Bus connectors	66
Video connector	67
Chapter 6. Field replaceable units	69
Hard disk drive backplane	70
SCSI mini-PCI-X adapter	71
Rear fan	72
Control panel assembly	73
Front USB connector assembly	74
Power supply	75
Microprocessor and fan sink	77
System board	79
System-board option connectors	79
System-board internal connectors	80
System-board external connectors	81
System-board LEDs	82
System-board switches and jumpers	83
System board removal	83
Chapter 7. Symptom-to-FRU index	87
Beep symptoms	88
No-beep symptoms	89
POST error codes	90
Diagnostic error codes	93
System board LEDs	95
Error symptoms	96
Service processor error codes	102
ServeRAID error codes	102
POST (ISPR) error procedures	103
SCSI error codes	106
Undetermined problems	107
Problem determination tips	108
Chapter 8. Parts listing, Type 8482 and 8487	109
System	110
Recovery CDs	112
Keyboard CRUs	112
Power cord CRUs	113
Appendix A. Getting help and technical assistance	115
Before you call	115
Using the documentation	115
Getting help and information from the World Wide Web	116
Software service and support	116
Hardware service and support	116
Appendix B. Related service information	117
Safety information	117
General safety	117
Electrical safety	118
Safety inspection guide	119
Handling electrostatic discharge-sensitive devices	120
Grounding requirements	120
Safety notices (multilingual translations)	121
Appendix C. Notices	151
Edition notice	151
Trademarks	152
Important notes	152
Product recycling and disposal	153
Battery return program	153
Index	155
A	155
B	155
C	155
D	155
E	156
F	156
H	156
I	156
J	156
K	156
L	156
M	156
N	157
O	157
P	157
R	157
S	157
T	158
U	158
V	158

Match case Limit results 1 per page

Downloading the diagnostic program

Complete the following steps to download the latest image of the IBM Enhanced

Diagnostics and create a startable Enhanced Diagnostics diskette or CD:

Go to http://www.ibm.com/pc/support/.

Download the diagnostics file for the server to a hard disk directory (not to a

diskette).

Note:

If you intend to create a diagnostics CD, download the file with the

extension .iso.

Go to a DOS prompt, and change to the directory where the file was

downloaded.

If you are creating a diagnostics diskette, complete the following steps:

Insert a blank high-density diskette into the diskette drive.

Type

filename

a: (where

filename

is the name of the file you downloaded

from the Web), and press Enter.

The downloaded file is self-extracting when copied to the diskette. When the

copy is completed, you have a startable or bootable IBM Enhanced Diagnostics

diskette.

If you are creating a diagnostics CD, use a blank CD in conjunction with the

software you generally use to create a startable or bootable CD.

Starting the diagnostic programs and viewing the test log

The IBM Enhanced Diagnostic programs isolate problems from the server hardware

and software. The programs run independently of the operating system and

must

be run either from a CD or diskette

. This method of testing is generally used when

other methods are not accessible or have not been successful in isolating a

problem suspected to be hardware related.

The test log records data about system failures and other pertinent information. The

following sections describe the diagnostic procedure for the diagnostics CD and the

diagnostics diskette.

Note:

The system-error log is available on the xSeries 206 server only when the

server has an optional Remote Supervisor Adapter II.

Using the diagnostics CD

To start the IBM Enhanced Diagnostics using the CD, complete the following steps:

Turn off the server and any peripheral devices.

Turn on all attached devices; then, turn on the server.

When you see

Press F1 For Configuration/Setup

, press the F1 key.

When the Configuration/Setup Utility menu appears, select

Start Options

From the

Start Options

menu, select

Startup Sequence

Note the device that is selected as the first startup device. Later, you must

restore this setting.

Select

CD-ROM

as the first startup device.

Press Esc two times to return to the Configuration/Setup Utility menu.

Insert the IBM

Enhanced Diagnostics

CD in the CD-ROM drive.

10.

Select

Save & Exit Setup

and follow the prompts. The diagnostics will load.

Follow the instructions on the screen to run the diagnostics.

Chapter 3. Diagnostics