IBM 8487 User Manual - Page 93

Diagnostic error codes, Check loopback plug connected to externalized serial port.

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Diagnostic error codes Note: In the following error codes, if XXX is 000, 195, or 197, do not replace a FRU. The description for these error codes are: 000 The test passed. 195 The Esc key was pressed to stop the test. 197 Warning; a hardware failure did not occur. The test could not be run due to some other problem. For all error codes, replace the FRU or take the action indicated. Note: See Chapter 8, "Parts listing, Type 8482 and 8487," on page 99 to determine which components are replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU). Error code/symptom FRU/action 001-250-000 (Failed system board ECC) v System board 001-250-001 (Failed system board ECC) v System board 001-XXX-000 (Failed core tests) v System board 001-XXX-001 (Failed core tests) v System board 005-XXX-000 (Failed video test) 1. Video adapter (if installed) 2. System board 011-XXX-000 (Failed COM1 serial port test) 1. Check loopback plug connected to externalized serial port. 2. Check cable from externalized port to system board. 3. System board. 011-XXX-001 (Failed COM2 serial port test) 1. Check loopback plug connected to externalized serial port. 2. Check cable from externalized port to system board. 3. System board. 014-XXX-000 (Failed parallel port test) v System board 015-XXX-001 1. System board (USB interface not found, board damaged) 015-XXX-015 (Failed USB external loopback test) 1. Make sure the parallel port is not disabled. 2. Run the USB external loopback test again. 3. System board. 015-XXX-198 (Remote Supervisor Adapter 1. If Remote Supervisor Adapter II is installed as an option, II installed or USB device connected during remove it and rerun test. USB test) Note: If Remote Supervisor Adapter II is present as a standard installation, do not remove it; the test cannot be run. 2. Remove USB devices and rerun test. 3. System board. 020-XXX-000 (Failed PCI interface test) v System board 030-XXX-00N (Failed SCSI interface test) v If N=0, SCSI daughter card; if N>0, SCSI adapter in slot N. Chapter 7. Symptom-to-FRU index 83

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Diagnostic error codes
Note:
In the following error codes, if XXX is
000
,
195
, or
197
,
do not
replace a
FRU. The description for these error codes are:
000
The test passed.
195
The Esc key was pressed to stop the test.
197
Warning; a hardware failure did not occur. The test could not be run
due to some other problem.
For all error codes, replace the FRU or take the action indicated.
Note:
See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Error code/symptom
FRU/action
001-250-000
(Failed system board ECC)
v
System board
001-250-001
(Failed system board ECC)
v
System board
001-XXX-000
(Failed core tests)
v
System board
001-XXX-001
(Failed core tests)
v
System board
005-XXX-000
(Failed video test)
1.
Video adapter (if installed)
2.
System board
011-XXX-000
(Failed COM1 serial port test)
1.
Check loopback plug connected to externalized serial port.
2.
Check cable from externalized port to system board.
3.
System board.
011-XXX-001
(Failed COM2 serial port test)
1.
Check loopback plug connected to externalized serial port.
2.
Check cable from externalized port to system board.
3.
System board.
014-XXX-000
(Failed parallel port test)
v
System board
015-XXX-001
(USB interface not found, board damaged)
1.
System board
015-XXX-015
(Failed USB external loopback test)
1.
Make sure the parallel port is not disabled.
2.
Run the USB external loopback test again.
3.
System board.
015-XXX-198
(Remote Supervisor Adapter
II installed
or
USB device connected during
USB test)
1.
If Remote Supervisor Adapter II is installed as an option,
remove it and rerun test.
Note:
If Remote Supervisor Adapter II is present as a standard
installation, do not remove it; the test cannot be run.
2.
Remove USB devices and rerun test.
3.
System board.
020-XXX-000
(Failed PCI interface test)
v
System board
030-XXX-00N
(Failed SCSI interface test)
v
If N=0, SCSI daughter card; if N>0, SCSI adapter in slot N.
Chapter 7. Symptom-to-FRU index
83