IBM 8649 Hardware Maintenance Manual - Page 116

Error, symptoms

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Error Code/Symptom FRU/Action 214-XXX-000 (Failed Diskette Drive test) 1. Try test with another diskette. 2. Cable. 3. Diskette Drive. 4. System Board. 215-XXX-000 (Failed IDE CD-ROM test) 1. Try test with a different CD. 2. CD-ROM Drive Cables. 3. CD-ROM Drive. 4. System Board. 217-198-XXX (Could not establish drive parameters) 1. Check cable and termination. 2. SCSI backplane. 3. Fixed disk . 217-XXX-000 (Failed Fixed Disk test) Note: If RAID is configured, the fixed disk number refers to the RAID logical array 1. Fixed Disk 1 2. System Board 217-XXX-001 (Failed BIOS Fixed Disk test) 1. Fixed Disk 2 Note: If RAID is configured, the fixed disk number refers to the RAID logical array 2. System Board 264-XXX-0NN (Failed Tape Drive test) 1. Tape Cartridge, if user executed the Read/Write Tape Drive test (failure code of XXX = 256). 2. SCSI or Power Cable connected to tape drive with SCSI ID NN. 3. Tape Drive with SCSI ID NN. (Refer to the Help and Service Information appendix of the tape drive's User Guide.) 4. System Board or SCSI Controller. (Run SCSI Controller Diagnostic to determine if the SCSI bus is functioning properly.) 264-XXX-999 (Errors on multiple tape drives, see error text for more info) See error messages/text in the PC Doctor error log for detailed information on each individual tape drive error. 301-XXX-000 (Failed Keyboard test) 1. Keyboard 2. System Board 405-XXX-000 (Failed Ethernet test on controller on the System Board) 1. Verify that Ethernet is not disabled in BIOS. 2. System Board. 405-XXX-A0N (Failed Ethernet test on adapter in slot A) 1. For A=0, system board 2. For A >0, adapter in PCI slot A 415-XXX-000 (Failed Modem test) 1. Cable Note: Ensure modem is present and attached to server. 2. Modem 3. System Board Error symptoms You can use the error symptom table to find solutions to problems that have definite symptoms. If you cannot find the problem in the error symptom charts, run the diagnostic programs to test the server. 106 IBM xSeries 225 Types 8649: Hardware Maintenance Manual and Troubleshooting Guide

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Error
Code/Symptom
FRU/Action
214-XXX-000
(Failed
Diskette
Drive
test)
1.
Try
test
with
another
diskette.
2.
Cable.
3.
Diskette
Drive.
4.
System
Board.
215-XXX-000
(Failed
IDE
CD-ROM
test)
1.
Try
test
with
a
different
CD.
2.
CD-ROM
Drive
Cables.
3.
CD-ROM
Drive.
4.
System
Board.
217-198-XXX
(Could
not
establish
drive
parameters)
1.
Check
cable
and
termination.
2.
SCSI
backplane.
3.
Fixed
disk
.
217-XXX-000
(Failed
Fixed
Disk
test)
Note:
If
RAID
is
configured,
the
fixed
disk
number
refers
to
the
RAID
logical
array
1.
Fixed
Disk
1
2.
System
Board
217-XXX-001
(Failed
BIOS
Fixed
Disk
test)
Note:
If
RAID
is
configured,
the
fixed
disk
number
refers
to
the
RAID
logical
array
1.
Fixed
Disk
2
2.
System
Board
264-XXX-0NN
(Failed
Tape
Drive
test)
1.
Tape
Cartridge,
if
user
executed
the
Read/Write
Tape
Drive
test
(failure
code
of
XXX
=
256).
2.
SCSI
or
Power
Cable
connected
to
tape
drive
with
SCSI
ID
NN.
3.
Tape
Drive
with
SCSI
ID
NN.
(Refer
to
the
Help
and
Service
Information
appendix
of
the
tape
drive’s
User
Guide.)
4.
System
Board
or
SCSI
Controller.
(Run
SCSI
Controller
Diagnostic
to
determine
if
the
SCSI
bus
is
functioning
properly.)
264-XXX-999
(Errors
on
multiple
tape
drives,
see
error
text
for
more
info)
See
error
messages/text
in
the
PC
Doctor
error
log
for
detailed
information
on
each
individual
tape
drive
error.
301-XXX-000
(Failed
Keyboard
test)
1.
Keyboard
2.
System
Board
405-XXX-000
(Failed
Ethernet
test
on
controller
on
the
System
Board)
1.
Verify
that
Ethernet
is
not
disabled
in
BIOS.
2.
System
Board.
405-XXX-A0N
(Failed
Ethernet
test
on
adapter
in
slot
A)
1.
For
A=0,
system
board
2.
For
A
>0,
adapter
in
PCI
slot
A
415-XXX-000
(Failed
Modem
test)
1.
Cable
Note:
Ensure
modem
is
present
and
attached
to
server.
2.
Modem
3.
System
Board
Error
symptoms
You
can
use
the
error
symptom
table
to
find
solutions
to
problems
that
have
definite
symptoms.
If
you
cannot
find
the
problem
in
the
error
symptom
charts,
run
the
diagnostic
programs
to
test
the
server.
106
IBM
xSeries
225
Types
8649:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide