IBM 867282X Maintenance Manual - Page 76

Setup, Action, TechConnect CD, Diskette Factory CD, Setup and Installation CD, Operating System

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Setup Action Setup and Installation CD won't start. v Be sure the server is supported; all eServers with a startable (bootable) CD-ROM drive are supported. v If the startup (boot) sequence settings have been altered, be sure the CD-ROM is first in the boot sequence. v If more than one CD-ROM drive is installed, be sure that only one drive is set as the primary drive. Start the CD from the primary drive. ServeRAID program cannot v Be sure there are no duplicate SCSI IDs or IRQ assignments. view all installed drives - or - v Be sure that the hard disk drive is connected properly. cannot install NOS. The Operating System Installation program continuously loops. Free up more space on the hard disk. ServerGuide won't start your Be sure the NOS CD you have is supported by ServerGuide. See the Setup and NOS CD. Installation CD label for a list of NOS versions supported. Can't install NOS - option is Either there is no logical drive defined (ServeRAID systems) or the ServerGuide grayed out. system partition is not present. Run the setup and configuration program. Setup Action Setup and Installation CD won't start. v Be sure the server is supported; all eServers with a startable (bootable) CD-ROM drive are supported. v If the startup (boot) sequence settings have been altered, be sure the CD-ROM is first in the boot sequence. v If more than one CD-ROM drive is installed, be sure that only one drive is set as the primary drive. Start the CD from the primary drive. ServeRAID program cannot v Be sure there are no duplicate SCSI IDs or IRQ assignments. view all installed drives - or - v Be sure that the hard disk drive is connected properly. cannot install NOS. The Operating System Installation program continuously loops. Free up more space on the hard disk. ServerGuide won't start your Be sure the NOS CD you have is supported by ServerGuide. See the Setup and NOS CD. Installation CD label for a list of NOS versions supported. Can't install NOS - option is Either there is no logical drive defined (ServeRAID systems) or the ServerGuide grayed out. system partition is not present. Run the setup and configuration program. TechConnect CD Action Can't start TechConnect CD. Be sure you're starting the CD on a system with Microsoft Windows installed. Can't view publications from Be sure you have the Adobe reader installed (available from the TechConnect CD). TechConnect CD, or text is unreadable. Diskette Factory CD Action Get "time out" or "Unknown Be sure you have access to the Internet through FTP directly. host" errors 68 Hardware Maintenance Manual: xSeries 300

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Setup
Action
Setup and Installation CD
won
’
t start.
v
Be sure the server is supported; all eServers with a startable (bootable) CD-ROM
drive are supported.
v
If the startup (boot) sequence settings have been altered, be sure the CD-ROM is
first in the boot sequence.
v
If more than one CD-ROM drive is installed, be sure that only one drive is set as
the primary drive. Start the CD from the primary drive.
ServeRAID program cannot
view all installed drives - or -
cannot install NOS.
v
Be sure there are no duplicate SCSI IDs or IRQ assignments.
v
Be sure that the hard disk drive is connected properly.
The
Operating System
Installation
program
continuously loops.
Free up more space on the hard disk.
ServerGuide won
’
t start
your
NOS CD.
Be sure the NOS CD you have is supported by ServerGuide. See the
Setup and
Installation
CD label for a list of NOS versions supported.
Can
’
t install NOS - option is
grayed out.
Either there is no logical drive defined (ServeRAID systems) or the ServerGuide
system partition is not present. Run the setup and configuration program.
Setup
Action
Setup and Installation CD
won
’
t start.
v
Be sure the server is supported; all eServers with a startable (bootable) CD-ROM
drive are supported.
v
If the startup (boot) sequence settings have been altered, be sure the CD-ROM is
first in the boot sequence.
v
If more than one CD-ROM drive is installed, be sure that only one drive is set as
the primary drive. Start the CD from the primary drive.
ServeRAID program cannot
view all installed drives - or -
cannot install NOS.
v
Be sure there are no duplicate SCSI IDs or IRQ assignments.
v
Be sure that the hard disk drive is connected properly.
The
Operating System
Installation
program
continuously loops.
Free up more space on the hard disk.
ServerGuide won
’
t start
your
NOS CD.
Be sure the NOS CD you have is supported by ServerGuide. See the
Setup and
Installation
CD label for a list of NOS versions supported.
Can
’
t install NOS - option is
grayed out.
Either there is no logical drive defined (ServeRAID systems) or the ServerGuide
system partition is not present. Run the setup and configuration program.
TechConnect CD
Action
Can
’
t start TechConnect CD.
Be sure you
’
re starting the CD on a system with Microsoft Windows installed.
Can
’
t view publications from
TechConnect CD, or text is
unreadable.
Be sure you have the Adobe reader installed (available from the TechConnect CD).
Diskette Factory CD
Action
Get
“
time out
”
or
“
Unknown
host
”
errors
Be sure you have access to the Internet through FTP directly.
68
Hardware Maintenance Manual: xSeries 300