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Kyocera ECOSYS FS-3640MFP FS-C2626MFP/C3640MFP Fax Operation Guide - Page 191

Error Messages

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Troubleshooting > Error Messages Error Messages When an error occurs, the display may show one of the error messages listed below. These will help you identify and correct the problem. NOTE When a transmission error occurs, a sent/receipt result report is produced. Check the error code shown in the report and refer to Error Code List on page 10-5 for a description. To print the sent/ receipt result report, refer to Send Result Reports on page 8-4 and FAX RX Result Reports on page 8-6. You may also check error codes using the activity report. (Refer to Activity Report on page 8-7.) Message Machine failure. Box limit exceeded. Job Accounting restriction exceeded. The phone receiver is off the hook. Scheduled sending jobs exceeded. Add the following paper in cassette 1 (~4). Checkpoint ― ― ― Is the phone (commercially available) connected to the machine off the hook? ― Is the indicated cassette out of paper? Is the type of printing paper specified? Is the cassette securely loaded? Corrective Action Turn the main power switch off and on, or unplug the power cord and plug it in again. If the message still appears, note the error code. Turn the main power switch off and unplug the power cord. Call your service representative. • Sub Address Box capacity is used up with document data. Press [End]. The job is canceled. Try to perform the job again after printing or deleting the data in the Sub Address Box. • The polling box is full. Press [End]. The job will be canceled. Delete documents from the polling box and then repeat the operation. The number of paper used has exceeded the limit preset by Job Accounting. No further operation is possible. Press [End]. The job is canceled. Try to perform the job again after resetting the limit for paper use. Hang up the handset. The number of jobs has exceeded the limit set for delayed transmission. Press [End]. The job is canceled. Wait until the delayed transmission is executed, or cancel the delayed transmission and then perform the job again. Add paper. If the reception paper type is specified, the necessary paper type is also displayed. To use another paper source, press [Paper Selection]. To print using the selected paper, press [Continue]. The cassette for the specified paper type is not available. Select other paper source and press [Continue]. Remove the cassette and reload it completely. Reference Page ― 6-13 Refer to the machine's Operation Guide. ― 4-16 ― ― ― 10-4

Section	Page
1 Before Using the Fax Machine	15
Part Names and Functions	16
Machine	16
Operation Panel (Color MFP)	18
Operation Panel (Black & White MFP)	19
Touch Panel	20
Enter key and Quick No. Search key	20
Quick Setup Wizard (Fax Setup)	22
Fax setup items	22
Fax setup procedure	23
Setting Date and Time	25
PBX Setting (Europe only)	27
2 Registering Destinations	28
Registering Destinations in the Address Book	29
Adding a contact	29
Adding a Group	33
Editing and Deleting Address Book Entries	36
Printing Address List	38
Adding a Destination on One Touch Key	39
Adding a Destination	39
Editing and Deleting One Touch Key	41
3 Methods For Entering the Destination	42
Entering the destination fax number with the numeric keys	43
Choosing from the Address Book	45
Choosing by One Touch Key	47
Using the Speed Dial key	48
Broadcast Transmission	49
Using redial	51
Using chain dial	52
Using favorites	54
4 Sending Faxes	56
Basic transmission procedure	57
Checking the Send Status	59
Priority Override Send	60
Cancelling the Transmission	61
Fax transmission functions	63
Original scan settings	64
Original Size Selection	64
Original Orientation	65
Duplex	65
Selecting the FAX Resolution	66
Selecting the Density	67
Selection of Original Image	67
Continuous Scan	68
Direct Transmission	69
Cancelling Direct Transmission	69
Manual Send	70
Delayed Transmission	71
Cancelling and Sending Delayed Transmissions (Queued)	73
Standby Transmission	74
Interrupt Send	75
Job Finish Notice	76
File Name	77
5 Receiving Faxes	78
Fax reception	79
Reception Method	79
Checking and Changing the Reception Method	80
FAX Automatic Reception	81
Flow of reception	81
Canceling reception (Disconnection of communication)	83
Manual Reception	84
Flow of reception	84
Fax reception functions	85
Fax reception settings	86
Media Type for Print Output	86
Reception Date/Time	87
Duplex Print Output	87
2 in 1 Print	88
Batch Print	88
6 Using Convenient Fax Functions	89
Memory Forwarding	90
Type of Forwarding Destination	90
Setting Forwarding	90
Registering Forwarding Destination	91
Changing and Deleting Registration Contents	92
Forwarding Time Setting	93
File Format Setting	94
File Separation	95
E-mail Subject Add. Info Setting	96
FTP Encrypted TX Setting	97
Print Setting	98
File Name Registration	98
Settings for Forwarding from COMMAND CENTER (Memory Forwarding)	100
Sub Address Box Function	101
Sub Address Box	101
Sub Address Communication	101
Registering a Sub Address Box	102
Changing/Deleting Sub Address Box	104
Printing Originals from a Sub Address Box	106
Checking Details	107
Deleting Originals after Printing from a Sub Address Box	109
Deleting Originals from a Sub Address Box	109
Printing a Sub Address Box List	110
Sub Address Transmission	111
Polling Communication	114
Polling Transmission	114
Polling Reception	118
Printing from a Polling Box	121
Checking Details	122
Deleting Originals in a Polling Box	123
Encryption	124
Registering an Encryption Key	124
Changing and Deleting Registration Contents of Encryption Key	126
Using the Encrypted Transmission	127
Setting the Encrypted Reception	130
Network FAX	131
Flow of Network FAX Sending	131
Flow of Network FAX Receiving	131
Setup	132
Installing the Network Fax Driver	133
Basic Transmission	134
Configuring the Driver Default Settings	137
7 Using a Connected Telephone	138
FAX/TEL Auto Switch Reception	139
FAX/Answering Machine Auto Switch Reception	141
DRD Reception (Available for inch versions only)	143
Manual Send	145
Manual Reception	146
Remote Switch Function	147
8 Checking Transmission Results and Registration Status	148
Various Tools for Checking Transmission Results and Registration Status	149
Checking FAX Job History	150
Displaying Job Log Screen	150
Printing Administrative Reports	151
Send Result Reports	151
Report for Job Canceled before Sending	152
FAX RX Result Reports	153
Activity Report	154
Printing Activity Reports	154
Automatic Printout	155
Status Page	156
Reporting FAX Receipt Result by E-mail	157
Confirmation Screen of Destinations	159
9 Fax Settings	161
Default fax settings	162
Operation method	162
System Menu Settings	163
Report	164
Cassette/MP Tray Settings	165
Common Settings	166
FAX	166
Adjustment/Maintenance	169
Transmission Restriction	170
Registering Permit FAX No.	171
Changing and Deleting Permit FAX No.	172
Registering Reject FAX No.	174
Changing and Deleting Reject FAX No.	175
Registering Permit ID No.	176
Changing and Deleting Permit ID No.	177
Setting Send Restriction	179
Setting Reception Restriction	180
Unknown Number Reception	181
Unusable Time	182
Account Management	184
Logging in when User Accounting has been Enabled	185
Logging in when Job Accounting has been Enabled	187
10 Troubleshooting	188
Indicators During Sending/Receiving Operation	189
Responding to an Attention Indicator Flashes	189
Precautions When Turning Power OFF	190
Error Messages	191
Error Code List	192
Troubleshooting	194
11 Appendix	196
Character Entry Method	197
Entry Screens	197
Entering Characters	199
Specifications	200
Menu Map	201
Received FAX Sizes and Paper Priority (Inch Model)	205
Received FAX Sizes and Paper Priority (Metric Model)	206

Match case Limit results 1 per page

10-4

Troubleshooting > Error Messages

Error Messages

When an error occurs, the display may show one of the error messages listed below. These will help you identify and

correct the problem.

NOTE

When a transmission error occurs, a sent/receipt result report is produced.

Check the error code shown in the report and refer to

Error Code List on page 10-5

for a description. To print the sent/

receipt result report, refer to

Send Result Reports on page 8-4

and

FAX RX Result Reports on page 8-6

You may also check error codes using the activity report. (Refer to

Activity Report on page 8-7

Message

Checkpoint

Corrective Action

Reference

Page

Machine failure.

―

Turn the main power switch off and on, or

unplug the power cord and plug it in

again. If the message still appears, note

the error code. Turn the main power

switch off and unplug the power cord. Call

your service representative.

―

Box limit exceeded.

―

•

Sub Address Box capacity is used up

with document data. Press [End]. The

job is canceled. Try to perform the job

again after printing or deleting the data

in the Sub Address Box.

•

The polling box is full. Press [End]. The

job will be canceled. Delete documents

from the polling box and then repeat

the operation.

6-13

Job Accounting restriction

exceeded.

―

The number of paper used has exceeded

the limit preset by Job Accounting.

No further operation is possible. Press

[End]. The job is canceled.

Try to perform the job again after resetting

the limit for paper use.

Refer to the

machine’s

Operation

Guide

The phone receiver is off the

hook.

Is the phone (commercially

available) connected to the

machine off the hook?

Hang up the handset.

―

Scheduled sending jobs

exceeded.

―

The number of jobs has exceeded the

limit set for delayed transmission. Press

[End]. The job is canceled.

Wait until the delayed transmission is

executed, or cancel the delayed

transmission and then perform the job

again.

4-16

Add the following paper in

cassette 1 (~4).

Is the indicated cassette out of

paper?

Add paper. If the reception paper type is

specified, the necessary paper type is

also displayed.

To use another paper source, press

[Paper Selection]. To print using the

selected paper, press [Continue].

―

Is the type of printing paper

specified?

The cassette for the specified paper type

is not available. Select other paper source

and press [Continue].

―

Is the cassette securely loaded?

Remove the cassette and reload it

completely.

―