Kyocera ECOSYS FS-3640MFP FS-C2626MFP/C3640MFP Fax Operation Guide - Page 195

Symptom, Checkpoint, Corrective Action, Reference, Troubleshooting > Troubleshooting

Page 195 highlights

Troubleshooting > Troubleshooting Symptom Checkpoint Cannot perform memory forwarding using a sub address. Is the recipient fax machine equipped with a sub address transmission feature? Is the entered sub address identical to the sub address registered in the recipient fax machine? Cannot output from a Sub Address Box. Is the box password been set? Cannot use polling reception. Is polling transmission being used correctly on the sending machine? Cannot use sub address bulletin board communication. Does the other party's fax machine have the same sort of sub address bulletin board communication function? Is the entered sub address or sub address password correct? Corrective Action Sub address transmission cannot be performed unless the recipient fax machine has a similar sub address transmission feature. If your entry is correct, check with the recipient. This machine does not use a sub address password for reception. Enter the correct box password. Check with the recipient. If the other party's fax machine does not have the same sort of sub address bulletin board communication function, it cannot receive faxes via a sub address bulletin board. Check with the recipient. If your entry is correct, check with the recipient. Reference Page ― 6-2 6-13 ― ― ― 10-8

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10-8
Troubleshooting > Troubleshooting
Cannot perform memory
forwarding using a sub
address.
Is the recipient fax machine
equipped with a sub address
transmission feature?
Sub address transmission cannot be
performed unless the recipient fax
machine has a similar sub address
transmission feature.
Is the entered sub address
identical to the sub address
registered in the recipient fax
machine?
If your entry is correct, check with the
recipient. This machine does not use a
sub address password for reception.
6-2
Cannot output from a Sub
Address Box.
Is the box password been set?
Enter the correct box password.
6-13
Cannot use polling reception.
Is polling transmission being
used correctly on the sending
machine?
Check with the recipient.
Cannot use sub address
bulletin board communication.
Does the other party’s fax
machine have the same sort of
sub address bulletin board
communication function?
If the other party’s fax machine does not
have the same sort of sub address
bulletin board communication function, it
cannot receive faxes via a sub address
bulletin board. Check with the recipient.
Is the entered sub address or
sub address password correct?
If your entry is correct, check with the
recipient.
Symptom
Checkpoint
Corrective Action
Reference
Page