Lenovo ThinkPad Edge E430 (English) User Guide - Page 154

A software problem, Problems with ports and connectors, A USB problem

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- Multisession photo CD - Video CD - DVD-ROM (DVD-video) • Problem: The computer cannot play a CD, or the sound quality is not good. Solution: Ensure that the disc meets the standards for your country. Usually, a disc that meets the local standards is marked with a CD logo on the label. If you use a disc that does not meet these standards, we cannot guarantee that it will play, or that, if it does play, the sound quality will be good. • Problem: The HD DVD tab in the WinDVD8 program is dimmed and I cannot use it. Solution: Your computer does not support an HD DVD drive. A software problem Problem: An application does not run correctly. Solution: Make sure that the problem is not being caused by the application. Check that your computer has the minimum required memory to run the application. Refer to the manuals supplied with the application. Check the following: • The application is designed to operate with your operating system. • Other applications run correctly on your computer. • The necessary device drivers are installed. • The application works when it is run on some other computer. If an error message is displayed while you are using the application program, refer to the manuals supplied with the application. If the application still does not run correctly, contact your place of purchase or a service representative for help. Problems with ports and connectors The following are the most common problems with ports and connectors. A USB problem Problem: A device connected to the USB connector does not work. Solution: Open the Device Manager window. Make sure that the USB device setup is correct, and that the assignment of computer resource and the installation of the device driver are correct. Click Start ➙ Control Panel ➙ Hardware and Sound ➙ Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Refer to "Diagnosing problems" on page 117 for a diagnostic test of the USB connector. 136 User Guide

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–
Multisession photo CD
–
Video CD
–
DVD-ROM (DVD-video)
•
Problem
: The computer cannot play a CD, or the sound quality is not good.
Solution
: Ensure that the disc meets the standards for your country. Usually, a disc that meets the local
standards is marked with a CD logo on the label. If you use a disc that does not meet these standards, we
cannot guarantee that it will play, or that, if it does play, the sound quality will be good.
•
Problem
: The
HD DVD
tab in the WinDVD8 program is dimmed and I cannot use it.
Solution
: Your computer does not support an HD DVD drive.
A software problem
Problem
: An application does not run correctly.
Solution
: Make sure that the problem is not being caused by the application.
Check that your computer has the minimum required memory to run the application. Refer to the manuals
supplied with the application.
Check the following:
•
The application is designed to operate with your operating system.
•
Other applications run correctly on your computer.
•
The necessary device drivers are installed.
•
The application works when it is run on some other computer.
If an error message is displayed while you are using the application program, refer to the manuals supplied
with the application.
If the application still does not run correctly, contact your place of purchase or a service representative
for help.
Problems with ports and connectors
The following are the most common problems with ports and connectors.
A USB problem
Problem
: A device connected to the USB connector does not work.
Solution
: Open the Device Manager window. Make sure that the USB device setup is correct, and that the
assignment of computer resource and the installation of the device driver are correct. Click
Start
➙
Control
Panel
➙
Hardware and Sound
➙
Device Manager
. If you are prompted for an administrator password or
confirmation, type the password or provide confirmation.
Refer to “Diagnosing problems” on page 117 for a diagnostic test of the USB connector.
136
User Guide