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Lenovo ThinkPad T400 (English) Hardware Password Manager Deployment Guide - Page 7

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Preface This guide is intended for IT administrators, or those who are responsible for deploying the Lenovo® Hardware Password Manager™ program on computers in their organizations. The purpose of this guide is to provide the information required for installing Hardware Password Manager on one or many computers, provided that licenses for the software are available for each target computer. The Hardware Password Manager application provides application help, which administrators and users can consult for information about using the application itself. Lenovo Hardware Password Manager is developed for IT professionals and the unique challenges they may encounter. This deployment guide will provide instructions and solutions for working with Hardware Password Manager. If you have suggestions or comments, communicate with your Lenovo authorized representative. To learn more about the technologies that can help you lower the total cost of ownership and to check for periodic updates to this guide, go the following Web site: http://www.lenovo.com © Copyright Lenovo 2010 v

Section	Page
Preface	7
Chapter 1. Overview	9
Chapter 2. Installing Hardware Password Manager on ThinkManagement Console	11
Prerequisites	11
Preparing the core server	12
ThinkManagement Console with HPM server setup	13
Migrating to a new LDAP server	14
Installing Hardware Password Manager on a Lenovo device	14
Chapter 3. Managing Hardware Password Manager devices with ThinkManagement Console	17
Viewing Hardware Password Manager devices and their properties	17
Managing enrolled users on Hardware Password Manager devices	18
Configuring an LDAP server connection	18
Viewing Hardware Password Manager users and their properties	19
Removing a user’s access to a Hardware Password Manager device	20
Managing Hardware Password Manager groups	20
Managing remote actions and policy settings for Hardware Password Manager devices	21
Updating client policies globally	22
Updating hardware passwords globally	23
Updating the emergency account	24
Changing server policy settings	25
Defining scopes and roles for console users	26
Chapter 4. Hardware Password Manager Client	29
Hardware Password Manager device setup	29
Registering a device with the Hardware Password Manager server and enrolling the first user	29
Enrolling additional users on a Hardware Password Manager device	30
Removing a user from a Hardware Password Manager device	31
Unregistering a device from the Hardware Password Manager server	31
Updating credentials on a Hardware Password Manager device	32
Chapter 5. Deployment	33
Fingerprint integration	33
Safe Guard Easy/Safe Guard Enterprise compatibility	34
One-touch registration	34
Pre-registration	35
User enrollment on a pre-registered system	35
Chapter 6. Scenarios	37
Service scenarios (configuration changes)	37
Scenario 1 - Hardware configuration changes	37
Scenario 2 - CMOS error	37
Scenario 3 - Replace the fingerprint device	38
Scenario 4 - Hardware passwords already set	38
Scenario 5 - Setup under the operating system (remote BIOS settings)	38
Scenario 6 - Replace the system board	39
Scenario 7 - Add a hard disk drive	39
Scenario 8 - Replace or move a hard disk drive	39
Scenario 9 - Change the hard disk location within a system	40
Scenario 10 - Remove a hard disk drive	40
Scenario 11 - Flashing the BIOS	40
Scenario 12 - Registered system can no longer access the Hardware Password Manager server	41
Scenario 13 - Enter the BIOS setup	41
Scenario 14 - Load default settings in the BIOS setup	41
Scenario 15 - Do not protect all hard drives	41
User Scenarios	42
Scenario 1 - Forgot Hardware Account credentials, network connected	42
Scenario 2 - Forgot Hardware Account credentials, NOT network connected	42
Scenario 3 - Forgot the corporate password	42
Scenario 4 - Manual login using different keyboard types	42
Scenario 5 - Handling enrollment from multiple boot partitions	43
Scenario 6 - BitLocker	43
Appendix A. Security and convenience	45
Appendix B. Disaster recovery	47
Appendix C. Hints and tips	51
Appendix D. Notices	57

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Preface

This guide is intended for IT administrators, or those who are responsible for deploying the Lenovo

Hardware Password Manager™ program on computers in their organizations. The purpose of this guide is to

provide the information required for installing Hardware Password Manager on one or many computers,

provided that licenses for the software are available for each target computer. The Hardware Password

Manager application provides application help, which administrators and users can consult for information

about using the application itself.

Lenovo Hardware Password Manager is developed for IT professionals and the unique challenges they

may encounter. This deployment guide will provide instructions and solutions for working with Hardware

Password Manager. If you have suggestions or comments, communicate with your Lenovo authorized

representative. To learn more about the technologies that can help you lower the total cost of ownership and

to check for periodic updates to this guide, go the following Web site:

http://www.lenovo.com