Lexmark 7675 Fax Guide - Page 46

In Windows Vista

a

Click

.

b

In the Start Search box, type

D:\setup.exe

, where

D

is the letter of your CD or DVD drive.

In Windows XP and earlier

a

Click

Start

.

b

Click

Run

.

c

Type

D:\setup.exe

, where

D

is the letter of your CD or DVD drive.

Using Macintosh

1

Close all open software applications.

2

From the Finder desktop, double-click the printer folder.

3

Double-click the

Uninstaller

icon.

4

Follow the instructions on the computer screen to remove the printer software.

5

Restart the computer before reinstalling the printer software.

6

Insert the installation CD, and then follow the instructions on the computer screen to reinstall the software.

If the software still does not install correctly, visit our Web site at

www.lexmark.com

to check for the latest software.

1

In all countries or regions except the United States, select your country or region.

2

Click the links for drivers or downloads.

3

Select your printer family.

4

Select your printer model.

5

Select your operating system.

6

Select the file that you want to download, and then follow the instructions on the computer screen.

Fax troubleshooting

Cannot send or receive a fax

These are possible solutions. Try one of the following:

C

HECK

MESSAGES

If an error message is displayed, follow the instructions on the error message dialog.

C

HECK

POWER

If the

light is not on, then make sure that the power cord is properly connected to the printer and plugged into

a known working electrical outlet that other electrical devices have been using.

Troubleshooting

46

Section	Page
Contents	3
Introduction	5
Finding information about the printer	5
Understanding the parts of the printer	8
Understanding the parts of the printer	8
Fax Setup	11
Getting the printer ready to fax	11
Setting up the printer as a copier only or fax only	11
Using an RJ11 adapter	18
Choosing a fax connection	21
Connecting to an answering machine	22
Connecting directly to a telephone wall jack	24
Connecting directly to a telephone wall jack in Germany	24
Connecting to a computer with a modem	26
Connecting to a telephone	27
Using a digital phone service	29
Using Fax	30
Loading original documents on the scanner glass	31
Loading original documents into the Automatic Document Feeder	32
Sending a fax	34
Sending a fax using the printer control panel	34
Sending a fax while listening to a call (On Hook Dial)	34
Sending a broadcast fax at a scheduled time	35
Receiving a fax	35
Receiving a fax automatically	35
Receiving a fax manually	36
Receiving a fax with an answering machine	36
Forwarding faxes	36
Printing a fax on both sides of the paper	37
Customizing fax settings	37
Setting up the Address Book	37
Setting up a dialing prefix	38
Setting up Caller ID	38
Setting the distinctive ring	38
Setting a fax manual answer code	38
Setting up to fax while behind a PBX	39
Managing faxes	39
Setting up a fax footer	39
Printing fax activity reports	40
Printing the Fax Settings List	40
Blocking junk faxes	40
Blocking unwanted changes to fax settings	41
Ordering cartridges	42
Ordering print cartridges	42
Troubleshooting	43
Using the printer troubleshooting software (Windows only)	43
Setup troubleshooting	43
Incorrect language appears on the display	43
Power button is not lit	44
Software did not install	44
Removing and reinstalling the software	45
Fax troubleshooting	46
Cannot send or receive a fax	46
Can send but not receive faxes	48
Can receive but not send faxes	49
Printer receives a blank fax	50
Received fax has poor print quality	50
Caller ID information is not displayed	51
Fax Error	51
Fax Mode Unsupported	51
Remote Fax Error	52
Phone Line Busy	52
Phone Line Error	53
Notices	54
Edition notice	54
UNITED STATES GOVERNMENT RIGHTS	54

Lexmark 7675 Fax Guide - Page 46

Fax troubleshooting, Cannot send or receive a fax - printer driver

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