Lexmark C782 User's Guide - Page 94

Symptom, Cause, Solution, Solving print quality problems

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Troubleshooting Symptom Cause Solution Streaked horizontal lines ABCDE The print cartridges, the transfer roller, image transfer unit, or fuser may be defective, empty, or worn. Replace the print cartridge, the transfer roller, the image transfer unit, or fuser as needed. From the printer operator panel, print the repetitive defects guide to determine which component needs to be replaced. ABCDE ABCDE Streaked vertical lines ABCDE ABCDE ABCDE • Toner is smeared before fusing • If paper is stiff, try feeding from another tray. to the paper. • Replace the print cartridge that corresponds to • The print cartridge is defective. the color displayed on the control panel. Print irregularities ABCDE ABCDE ABCDE • Paper has absorbed moisture due to high humidity. • You are using paper that does not meet the printer specifications. • The image transfer unit and transfer roller are worn or defective. • The fuser is worn or defective. • Load paper from a fresh package in the paper tray. • Avoid textured paper with rough finishes. • Make sure the printer paper type, paper texture, and paper weight settings match the type of paper you are using. • Replace the image transfer unit and transfer roller. • Replace the fuser. Solving print quality problems 94

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Solving print quality problems
94
Troubleshooting
Streaked horizontal lines
The print cartridges, the transfer
roller, image transfer unit, or fuser
may be defective, empty, or worn.
Replace the print cartridge, the transfer roller, the
image transfer unit, or fuser as needed.
From the printer operator panel, print the repetitive
defects guide to determine which component needs
to be replaced.
Streaked vertical lines
•
Toner is smeared before fusing
to the paper.
•
The print cartridge is defective.
•
If paper is stiff, try feeding from another tray.
•
Replace the print cartridge that corresponds to
the color displayed on the control panel.
Print irregularities
•
Paper has absorbed moisture
due to high humidity.
•
You are using paper that does
not meet the printer
specifications.
•
The image transfer unit and
transfer roller are worn or
defective.
•
The fuser is worn or defective.
•
Load paper from a fresh package in the paper
tray.
•
Avoid textured paper with rough finishes.
•
Make sure the printer paper type, paper texture,
and paper weight settings match the type of
paper you are using.
•
Replace the image transfer unit and transfer
roller.
•
Replace the fuser.
Symptom
Cause
Solution
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
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ABCDE
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