Lexmark E330 Service Manual - Page 104

cartridge and the Toner Low alarm is

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4505 Problem The printer is on, but nothing prints. Toner Low light is on and printing stops. The Error light is on. The Toner Low light is blinking, and the Error light is on. Action • Make sure the toner cartridge assembly is installed properly. • Make sure the parallel or USB cable is not damaged and is firmly plugged into the connector on the back of the printer. • Press and release to print a menu settings page just to save space. - If you cannot print a menu settings page, call the next level of support. - If you can print a menu settings page, the problem is one of the following: • Computer • Software program • Cable • (USB only) failed ASIC or controller card. Replace card. Note: Test by unplugging USB and replugging it with the printer on. If the computer indicates "unknown device," replace the card. If you are using a 3000 or 6000 toner cartridge and the Toner Low alarm is set to on, the printer stops printing until you replace the toner cartridge. - Download the correct Lexmark setup utility from the Lexmark Web site at www.lexmark.com to change the Toner Low alarm. Make sure the printer cover is closed. • Make sure the toner cartridge is installed correctly. • Install a new toner cartridge. 2-76 Service Manual

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2-76
Service Manual
4505
The printer is on, but nothing
prints.
•
Make sure the toner cartridge
assembly is installed properly.
•
Make sure the parallel or USB
cable is not damaged and is firmly
plugged into the connector on the
back of the printer.
•
Press and release
to print a
menu settings page just to save
space.
–If you cannot print a menu
settings page, call the next level
of support.
–If you can print a menu settings
page, the problem is one of the
following:
• Computer
•
Software program
• Cable
•
(USB only) failed ASIC or
controller card. Replace card.
Note:
Test by unplugging USB
and replugging it with the
printer on. If the computer
indicates “unknown device,”
replace the card.
Toner Low light is on and printing
stops.
If you are using a 3000 or 6000 toner
cartridge and the Toner Low alarm is
set to on, the printer stops printing
until you replace the toner cartridge.
–Download the correct Lexmark
setup utility from the Lexmark
Web site at www.lexmark.com to
change the Toner Low alarm.
The Error light is on.
Make sure the printer cover is
closed.
The Toner Low light is blinking,
and the Error light is on.
•
Make sure the toner cartridge is
installed correctly.
•
Install a new toner cartridge.
Problem
Action