Lexmark E330 Service Manual - Page 106

driver is being used.

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4505 Problem The printer does not print after a paper jam has been cleared. Unexpected characters print or characters are missing. Jobs are not printing and the Error light is on solid. While in PostScript 3 emulation, the printer is flushing data (Ready/Data and Error lights are blinking). While using manual duplex, the printer gets a paper jam. Action • Clear all jams. • Press and release or open and close the printer cover to restart the printer. • Make sure the print cartridge assembly is installed properly. • Ensure correct printer driver is being used. • Press and hold until all lights come on to reset printer to user default settings. • Select hex trace mode to determine what the problem is. • Restore factory defaults. • Make sure the parallel cable or USB cable is firmly plugged in at the back of the printer. • Make sure the print cartridge assembly is installed properly. • Make sure the printer top cover is closed. • Ensure the correct PostScript driver is being used. • The printer doesn't have enough memory to print the job. Install more memory. A paper jam interrupts the duplex process. As a result, the information on the page that jammed is lost. • Press and release the print job. to cancel • Press and hold (approximately 3 seconds) to reset the printer. • Resend the print job. 2-78 Service Manual

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2-78
Service Manual
4505
The printer does not print after a
paper jam has been cleared.
•
Clear all jams.
•
Press and release
or open
and close the printer cover to
restart the printer.
•
Make sure the print cartridge
assembly is installed properly.
Unexpected characters print or
characters are missing.
•
Ensure correct printer driver is
being used.
•
Press and hold
until all lights
come on to reset printer to user
default settings.
•
Select hex trace mode to
determine what the problem is.
•
Restore factory defaults.
•
Make sure the parallel cable or
USB cable is firmly plugged in at
the back of the printer.
Jobs are not printing and the Error
light is on solid.
•
Make sure the print cartridge
assembly is installed properly.
•
Make sure the printer top cover is
closed.
While in PostScript 3 emulation,
the printer is flushing data
(Ready/Data and Error lights are
blinking).
•
Ensure the correct PostScript
driver is being used.
•
The printer doesn’t have enough
memory to print the job. Install
more memory.
While using manual duplex, the
printer gets a paper jam.
A paper jam interrupts the duplex
process. As a result, the information
on the page that jammed is lost.
•
Press and release
to cancel
the print job.
•
Press and hold
(approximately 3 seconds) to
reset the printer.
•
Resend the print job.
Problem
Action