Lexmark MS711 User's Guide - Page 224
Toner specks appear on prints, Toner fog or background shading appears on prints, Step 3
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Troubleshooting 224 Action Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Yes Go to step 4. No The problem is solved. Do streaked vertical lines appear on prints? Step 4 Go to step 5. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job. The problem is solved. Do streaked vertical lines appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Contact customer The problem is solved. support at http://support.lexmar k.com or your service representative. Toner specks appear on prints Action Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Yes Contact customer support. No The problem is solved. Toner fog or background shading appears on prints ABCDE ABCDE ABCDE