Onkyo TX-NR709 Owner Manual - Page 82

Select Firmware Update and press - troubleshooting

Page 82 highlights

8 Select "Hardware Setup" and press ENTER. 9 Select "Firmware Update" and press ENTER. 10 Select "via USB" and press ENTER. 11 Select "Update" and press ENTER. The update process will begin. During the update process, the on-screen display may disappear depending on the updated program. When this occurs, you can still view the update progress on the front display of the AV receiver. The on-screen display will reappear after the update is complete, and upon turning the AV receiver off and on again. Do not turn off the AV receiver and do not remove the USB device during the update process. 12 The message "Completed!" appears on the front display of the AV receiver, indicating that the update has been completed. 13 Using ON/STANDBY on the front panel, turn off the AV receiver and then remove the USB device. Do not use RECEIVER on the remote controller. Congratulations! You now have the latest firmware installed on your Onkyo AV receiver. Troubleshooting Case 1: If "No Update" is displayed on the front display of the AV receiver, it means that the firmware has already been updated. You do not need to do anything further. Case 2: If an error occurs, "Error!! *-** No media" is displayed on the front display of the AV receiver. (Alpha-numeric characters on the front display are denoted by asterisks.) Refer to the following table and take appropriate action. ■ Errors during an update via USB Error Code *-10, *-20 *-14 Others Description The USB device was not detected. Make sure the USB flash memory or USB cable is properly connected to the USB port. If the USB storage device has its own power supply, use it to power the USB device. The firmware file was not found in the root folder of the USB device, or the firmware file is for another model. Retry and download the file on the support page of the web site, following the on-site instructions. If the error persists, please contact Onkyo Support and provide the error code. Retry the update procedure from the beginning. If the error persists, please contact Onkyo Support and provide the error code. Case 3: If an error occurs during the update, disconnect then reconnect the AC power cord and try again. Case 4: If an error occurs due to a wrong selection of input sources, turn off and on the AV receiver. Then retry the update. ONKYO SOUND & VISION CORPORATION 2-1, Nisshin-cho, Neyagawa-shi, OSAKA 572-8540, JAPAN The Americas ONKYO U.S.A. CORPORATION 18 Park Way, Upper Saddle River, N.J. 07458, U.S.A. Tel: 800-229-1687, 201-785-2600 Fax: 201-785-2650 Hours: M-F 9am-8pm/Sat-Sun 10am-4pm ET Europe ONKYO EUROPE ELECTRONICS GmbH Liegnitzerstrasse 6, 82194 Groebenzell, GERMANY Tel: +49-8142-4401-0 Fax: +49-8142-4401-555 China, Hong Kong ONKYO CHINA LIMITED Unit 1&12, 9/F, Ever Gain Plaza Tower 1, 88, Container Port Road, Kwai Chung, N.T., Hong Kong Tel: 852-2429-3118 Fax: 852-2428-9039 Asia, Oceania, Middle East, Africa Please contact an ONKYO distributor referring to Onkyo SUPPORT site. En 82

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96

82
En
Troubleshooting
Case 1:
If “
No Update
” is displayed on the front display of the
AV receiver, it means that the firmware has already been
updated. You do not need to do anything further.
Case 2:
If an error occurs, “
Error!! *-** No media
” is displayed
on the front display of the AV receiver. (Alpha-numeric
characters on the front display are denoted by asterisks.)
Refer to the following table and take appropriate action.
Errors during an update via USB
Case 3:
If an error occurs during the update, disconnect then
reconnect the AC power cord and try again.
Case 4:
If an error occurs due to a wrong selection of input
sources, turn off and on the AV receiver. Then retry the
update.
8
Select “Hardware Setup” and press
ENTER
.
9
Select “Firmware Update” and press
ENTER
.
10
Select “via USB” and press
ENTER
.
11
Select “Update” and press
ENTER
.
The update process will begin.
During the update process, the on-screen display
may disappear depending on the updated program.
When this occurs, you can still view the update
progress on the front display of the AV receiver. The
on-screen display will reappear after the update is
complete, and upon turning the AV receiver off and
on again.
Do not turn off the AV receiver and do not remove
the USB device during the update process.
12
The message “Completed!” appears on the front
display of the AV receiver, indicating that the
update has been completed.
13
Using
8
ON/STANDBY
on the front panel, turn
off the AV receiver and then remove the USB
device.
Do not use
8
RECEIVER
on the remote controller.
Congratulations! You now have the latest firmware
installed on your Onkyo AV receiver.
Error Code
Description
*
-10
,
*
-20
The USB device was not detected. Make sure
the USB flash memory or USB cable is
properly connected to the USB port. If the
USB storage device has its own power supply,
use it to power the USB device.
*
-14
The firmware file was not found in the root
folder of the USB device, or the firmware file
is for another model. Retry and download the
file on the support page of the web site,
following the on-site instructions. If the error
persists, please contact Onkyo Support and
provide the error code.
Others
Retry the update procedure from the
beginning. If the error persists, please contact
Onkyo Support and provide the error code.
ONKYO SOUND & VISION CORPORATION
2-1, Nisshin-cho, Neyagawa-shi, OSAKA 572-8540, JAPAN
The Americas
ONKYO U.S.A. CORPORATION
18 Park Way, Upper Saddle River, N.J. 07458, U.S.A.
Tel: 800-229-1687, 201-785-2600
Fax: 201-785-2650
Hours: M-F 9am-8pm/Sat-Sun 10am-4pm ET
Europe
ONKYO EUROPE ELECTRONICS GmbH
Liegnitzerstrasse 6, 82194 Groebenzell, GERMANY
Tel: +49-8142-4401-0 Fax: +49-8142-4401-555
China, Hong Kong
ONKYO CHINA LIMITED
Unit 1&12, 9/F, Ever Gain Plaza Tower 1, 88, Container Port Road,
Kwai Chung, N.T., Hong Kong
Tel: 852-2429-3118 Fax: 852-2428-9039
Asia, Oceania, Middle East, Africa
Please contact an ONKYO distributor referring to Onkyo SUPPORT
site.