Panasonic KXTG9381 Cordless Answ System - Multi Language - Page 55

Caller ID, Problem, Cause/solution, In order to use Caller ID, call waiting, or Call Waiting Caller ID

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Page 55 highlights

Useful Information Problem I cannot make a call. I cannot make long distance calls. Cause/solution L The dialing mode may be set incorrectly. Change the setting (page 16). L The handset is too far from the base unit. Move closer and try again. L Make sure that you have long distance service. Caller ID Problem Caller information is not displayed. Caller information is displayed late. The caller list/incoming phone numbers are not edited automatically. I cannot dial the phone number edited in the caller list. Time on the unit has shifted. The 2nd caller's information is not displayed during an outside call. Cause/solution L You must subscribe to Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. L The name display service may not be available in some areas. Contact your service provider/telephone company for details. L Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. L Depending on your service provider/telephone company, the unit may display the caller's information at the 2nd ring or later. L Move closer to the base unit. L The Caller ID number auto edit feature is turned off. Turn it on and try again (page 35). L You need to call back the edited number to activate Caller ID number auto edit. L The phone number you dialed might have been edited incorrectly (for example, the long distance "1" or the area code is missing). Edit the phone number with another pattern (page 35). L Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to "Manual" (off) (page 30). L In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service. After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). For assistance, please visit http://www.panasonic.com/help 55

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Useful Information
55
For assistance, please visit http://www.panasonic.com/help
Caller ID
I cannot make a call.
L
The dialing mode may be set incorrectly. Change the setting
(page 16).
L
The handset is too far from the base unit. Move closer and try
again.
I cannot make long distance calls.
L
Make sure that you have long distance service.
Problem
Cause/solution
Caller information is not
displayed.
L
You must subscribe to Caller ID service. Contact your service
provider/telephone company for details.
L
If your unit is connected to any additional telephone equipment
such as a Caller ID box or cordless telephone line jack, plug the
unit directly into the wall jack.
L
If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
L
The name display service may not be available in some areas.
Contact your service provider/telephone company for details.
L
Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is displayed
late.
L
Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or later.
L
Move closer to the base unit.
The caller list/incoming phone
numbers are not edited
automatically.
L
The Caller ID number auto edit feature is turned off. Turn it on
and try again (page 35).
L
You need to call back the edited number to activate Caller ID
number auto edit.
I cannot dial the phone number
edited in the caller list.
L
The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area code
is missing). Edit the phone number with another pattern (page
35).
Time on the unit has shifted.
L
Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to
“
Manual
”
(off) (page 30).
The 2nd caller’s information is not
displayed during an outside call.
L
In order to use Caller ID, call waiting, or Call Waiting Caller ID
(CWID), you must first contact your service provider/telephone
company and subscribe to the desired service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID and
Call Waiting with Caller ID services (CWID).
Problem
Cause/solution