Pfaff creative vision Owner's Manual - Page 134

Is a correct spool cap used? Is the best spool pin position used? Is the stitch plate hole damaged? Attach a spool cap of the right size for the actual thread spool. Try a different spool pin position (vertical or horizontal). Change the stitch plate. Bobbin thread breaks Did you insert the bobbin properly? Is the stitch plate hole damaged? Is the bobbin area full of lint? Is the bobbin wound correctly? Check the bobbin thread. Change the stitch plate. Clean lint from bobbin area and use only the original PFAFF® bobbins approved for this model. Wind a new bobbin. The seam has uneven stitches Is the thread tension correct? Are you using too thick or slubbed thread? Is the bobbin thread evenly wound? Is a correct needle used? Check needle thread tension and the threading. Change the thread. Check bobbin winding. Insert a proper needle correctly as described in chapter 2. The machine does not feed or feeds irregularly Did you thread the machine properly? Check how the machine is threaded. Has sewing lint collected between the feed dogs? Remove the stitch plate and clean the feed dogs with a brush. Thread loops are forming on the underside of the embroidery design Has the embroidery built up too much to move freely under the presser foot? Increase the presser foot height in the Settings menu in small steps until problem is solved. The embroidery design is distorted Is the fabric hooped properly? Is the inner embroidery hoop completely inserted in the outer embroidery hoop? The fabric must be tightly hooped. Hoop the fabric in such a way that the inner hoop always exactly matches the outer hoop. The embroidery design has puckered Did you stabilize your fabric sufficiently? Ensure you use the proper stabilizer for your technique or fabric type. The machine will not embroider Is the embroidery unit attached? Is the wrong hoop attached? Make sure that the embroidery unit is properly attached into the socket. Slide on the correct hoop. Maintenance Have your sewing machine serviced regularly by your local authorized PFAFF® dealer! If you have followed this troubleshooting information and still have problems, take your sewing machine to your dealer. If there is a specific problem, it is a great help to test sew with your thread on a scrap of your sewing fabric and bring it to your dealer. A sewing sample will often give much better information than words. Non-original parts and accessories The warranty does not cover any defect or damage caused by use of non-original accessories or parts. 11:4