Pioneer SC-67 Owner's Manual - Page 112

Symptoms, Causes, Remedies

Page 112 highlights

13 FAQ Symptoms The PC or Internet radio is not properly operated. The audio files stored on components on the network, such as a PC, cannot be played back. Cannot access the component connected to the network. Causes Remedies The corresponding IP address is not properly set. Switch on the built-in DHCP server function of your router, or set up the network manually according to your network environment (page 100). The IP address is being automatically configured. The automatic configuration process takes time. Please wait. Windows Media Player 11 or Windows Media Player 12 is not currently installed on your PC. Install Windows Media Player 11 or Windows Media Player 12 on your PC (page 64). Audio files recorded in MPEG-4 AAC or FLAC are being played back on Windows Media Player 11 or Windows Media Player 12. Audio files recorded in MPEG-4 AAC or FLAC cannot be played back on Windows Media Player 11 or Windows Media Player 12. Try using another server. Refer to the operation manual supplied with your server. The component connected to the network is not properly operated. Check whether the component is affected by special circumstances or is in the sleep mode. Try rebooting the component if necessary. The component connected to the Try changing the settings for the component connected to network does not permit file sharing. the network. The folder stored on the component connected to the network has been deleted or damaged. Check the folder stored on the component connected to the network. Network connections could be Check the computer's network settings, security settings, restricted due to the computer's net- etc. work settings, security settings, etc. Supported file formats vary by server. For more information check with the manufacturer of your As such, files not supported by your server. server are not displayed on this unit. The component connected to the network is not properly set. If the client is automatically authorized, you need to enter the corresponding information again. Check whether the connection status is set to "Do not authorize". There are no playable audio files on the component connected to the network. Check the audio files stored on the component connected to the network. Symptoms Audio playback is undesirably stopped or disturbed. Cannot access Windows Media Player 11 or Windows Media Player 12. Cannot listen to Internet radio stations. The Network functions cannot be operated with the buttons on the remote control. Causes Remedies The audio file currently being played back was not recorded in a format playable on this receiver. Check whether the audio file was recorded in a format supported by this receiver. Check whether the folder has been damaged or corrupted. Note that there are cases where even the audio files listed as playable on this receiver cannot be played back or displayed (page 68). The LAN cable is currently disconnected. Connect the LAN cable properly (page 40). There is heavy traffic on the network with the Internet being accessed on the same network. Use 100BASE-TX to access the components on the network. When in the DMR mode, depending on the external controller being used, playback may be interrupted when a volume operation is performed from the controller. In this case, adjust the volume from the receiver or remote control. There is a connection routed through There may be a shortage of bandwidth on the 2.4 GHz band a wireless LAN on the same network. used by the wireless LAN. Make wired LAN connections not routed through a wireless LAN. Install away from any devices emitting electromagnetic waves on the 2.4 GHz band (microwave ovens, game consoles, etc.). If this does not solve the problem, stop using other devices that emit electromagnetic waves. In case of Windows Media Player 11: You are currently logged onto the domain through your PC with Windows XP or Windows Vista installed. In case of Windows Media Player 12: You are currently logged onto the domain through your PC with Windows 7 installed. Instead of logging onto the domain, log onto the local machine (page 65). The firewall settings for components on the network are currently in operation. Check the firewall settings for components on the network. You are currently disconnected from the Internet. Check the connection settings for components on the network, and consult with your network service provider if necessary (page 100). The broadcasts from an Internet radio station are stopped or interrupted. There are cases where you cannot listen to some Internet radio stations even when they are listed in the list of Internet radio stations on this receiver (page 65). The remote control is not currently set to the Network function mode. Press NET to set the remote control to the Network function mode (page 65). 112

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112
13
FAQ
Symptoms
Causes
Remedies
The PC or Internet radio is
not properly operated.
The corresponding IP address is not
properly set.
Switch on the built-in DHCP server function of your router,
or set up the network manually according to your network
environment (
page 100
).
The IP address is being automati-
cally configured.
The automatic configuration process takes time. Please
wait.
The audio files stored on
components on the net-
work, such as a PC, cannot
be played back.
Windows Media Player 11 or
Windows Media Player 12 is not cur-
rently installed on your PC.
Install Windows Media Player 11 or Windows Media Player
12 on your PC (
page 64
).
Audio files recorded in MPEG-4
AAC or FLAC are being played back
on Windows Media Player 11 or
Windows Media Player 12.
Audio files recorded in MPEG-4 AAC or FLAC cannot be
played back on Windows Media Player 11 or Windows
Media Player 12. Try using another server. Refer to the
operation manual supplied with your server.
The component connected to the
network is not properly operated.
Check whether the component is affected by special cir-
cumstances or is in the sleep mode.
Try rebooting the component if necessary.
The component connected to the
network does not permit file sharing.
Try changing the settings for the component connected to
the network.
The folder stored on the component
connected to the network has been
deleted or damaged.
Check the folder stored on the component connected to
the network.
Network connections could be
restricted due to the computer’s net-
work settings, security settings, etc.
Check the computer’s network settings, security settings,
etc.
Supported file formats vary by server.
As such, files not supported by your
server are not displayed on this unit.
For more information check with the manufacturer of your
server.
Cannot access the com-
ponent connected to the
network.
The component connected to the
network is not properly set.
If the client is automatically authorized, you need to enter
the corresponding information again. Check whether the
connection status is set to “Do not authorize”.
There are no playable audio files on
the component connected to the
network.
Check the audio files stored on the component connected
to the network.
Symptoms
Causes
Remedies
Audio playback is undesir-
ably stopped or disturbed.
The audio file currently being played
back was not recorded in a format
playable on this receiver.
Check whether the audio file was recorded in a format sup-
ported by this receiver.
Check whether the folder has been damaged or corrupted.
Note that there are cases where even the audio files listed
as playable on this receiver cannot be played back or
displayed (
page 68
).
The LAN cable is currently discon-
nected.
Connect the LAN cable properly (
page 40
).
There is heavy traffic on the network
with the Internet being accessed on
the same network.
Use 100BASE-TX to access the components on the net-
work.
When in the DMR mode, depending
on the external controller being used,
playback may be interrupted when a
volume operation is performed from
the controller.
In this case, adjust the volume from the receiver or remote
control.
There is a connection routed through
a wireless LAN on the same network.
There may be a shortage of bandwidth on the 2.4 GHz band
used by the wireless LAN. Make wired LAN connections not
routed through a wireless LAN.
Install away from any devices emitting electromagnetic
waves on the 2.4 GHz band (microwave ovens, game con-
soles, etc.). If this does not solve the problem, stop using
other devices that emit electromagnetic waves.
Cannot access Windows
Media Player 11 or
Windows Media Player 12.
In case of Windows Media Player
11:
You are currently logged onto
the domain through your PC with
Windows XP or Windows Vista
installed.
In case of Windows Media Player
12:
You are currently logged onto
the domain through your PC with
Windows 7 installed.
Instead of logging onto the domain, log onto the local
machine (
page 65
).
Cannot listen to Internet
radio stations.
The firewall settings for components
on the network are currently in
operation.
Check the firewall settings for components on the network.
You are currently disconnected from
the Internet.
Check the connection settings for components on the
network, and consult with your network service provider if
necessary (
page 100
).
The broadcasts from an Internet
radio station are stopped or inter-
rupted.
There are cases where you cannot listen to some Internet
radio stations even when they are listed in the list of Inter-
net radio stations on this receiver (
page 65
).
The Network functions
cannot be operated with
the buttons on the remote
control.
The remote control is not currently
set to the Network function mode.
Press
NET
to set the remote control to the Network func-
tion mode (
page 65
).