Samsung MultiXpress SCX-8238 User Guide - Page 240
Solving other problems, Power and cable connecting problems, Display screen problem
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Message Transfer belt cleaning unit is worn. Replace with new one. Transfer belt unit is worn. Replace it. [tray number] cassette is pulled out. Insert it properly. [tray number] door is open. Close it. UI System Failure [error number]:Turn off then on. Video System Failure [error number]:Turn off then on. Waste Motor does not operate. Turn off then on. Waste toner container is almost full. Order new one. Waste toner container is full. Replace it. Waste toner container is not installed. Install it. Wireless network card is not installed. Install the card. Meaning The life of the transfer belt cleaning unit expires totally. The life of the transfer belt unit expires totally. The tray is not securely latched. The tray is not securely latched. There is a problem in the UI system. There is a problem in the CPU. There is a problem in the waste motor. The estimated life of the waste toner container is close. The life of the waste toner container expires soon. The waste toner container is not installed. The wireless network card is not installed. Suggested solutions Replace the transfer belt cleaning unit with a Samsung-genuine transfer belt cleaning unit. Replace the transfer belt unit with a Samsung-genuine transfer belt unit. Close the tray until it locks into place. Close the tray until it locks into place. Turn the machine off and back on again. If the problem persists, call for service. Turn the machine off and back on again. If the problem persists, call for service. Turn the machine off and back on again. If the problem persists, call for service. Prepare a new waste toner container for a replacement. Replace the waste toner container with a Samsung-genuine waste toner container (see "Replacing the waste toner container" on page 199). Install the waste toner container. If it is already installed, try to reinstall the waste toner container. If the problem persists, call for service. Install the wireless network card. If it is already installed, try to reinstall the wireless network card. If the problem persists, call for service. Solving other problems The following chart lists some trouble conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, contact a service representative. Other problems include: • See "Power and cable connecting problems" on page 240. • See "Display screen problem" on page 240. • See "Paper feeding problems" on page 241. • See "Printing problems" on page 241. • See "Printing quality problems" on page 243. • See "Copying problems" on page 245. • See "Scanning problems" on page 246. • See "Scan and Fax Manager 2 Problem" on page 246. • See "Fax problems (optional)" on page 246. • See "Common PostScript problems" on page 247. • See "Common Windows problems" on page 247. • See "Common Linux problems" on page 248. • See "Common Macintosh problems" on page 249. Power and cable connecting problems Condition Suggested solutions The machine is • Plug in the power cord and turn on the power not receiving switch (see "Turning the machine on" on power, page 26). or the connection cable between the computer and the Click this link to open an animation about solving power problems. machine is not • Disconnect the machine cable and reconnect it connected (see "Connecting a printer cable" on page 27). properly. Click this link to open an animation about solving connection problems. Display screen problem Condition The display screen does not show anything. Suggested solutions • Adjusts the brightness of the display screen. • Turn the machine off and back on again. If the problem persists, call for service. Troubleshooting_ 240