Samsung UN60ES8000F Quick Guide Easy Manual Ver.1.0 (English) - Page 49

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Troubleshooting If the TV seems to have a problem, first review this list of possible problems and solution. Also review the Troubleshooting Section in the e-Manual. If none of the troubleshooting tips apply, visit www.samsung. com/support or call Samsung Customer Service at 1-800-SAMSUNG (1-800-726-7864). Issues Flickering and Dimming Component Connections / Screen Color Screen Brightness Blur Solutions and Explanations If your Samsung Television is flickering or dimming sporadically, you may need to disable some of its energy efficient features such as the Eco Sensor or the Energy Saving feature. Follow the steps below with your remote to turn these features off or on. •• Energy Saving: User Menu → System → Eco Solution → Energy Saving •• Eco Sensor: User Menu → System → Eco Solution → Eco Sensor If you find that the color on your Samsung television's screen is not correct or black and white, first run a Self Diagnosis on the TV to make sure there are no device issues. •• Self Diagnosis: User Menu → Support → Self Diagnosis → Picture Test If the problem does not appear in the Picture test, make sure: •• Your connections are all consistent. For example, if you've used the AV In jack on your TV, make sure you have used the AV Out jack on your video source. •• You have connected your devices to the correct jacks. For example, if you use the Component jacks, labeled Pb, Pr, and Y, to connect your TV and video source, make sure you have connected the blue Pb jack on the video source to the blue Pb jack on the TV, and the yellow Y jack on the source to the yellow Y jack on the TV. If you find that the colors on your Samsung TV are correct but just a little too dark or bright, try adjusting the following settings in the Picture menu option of the Main menu: •• Backlight, Contrast, Brightness, Sharpness, Color, Tint (G/R) and so on. If you find that there is a blur or "ghostlike" appearance to the images on your television's screen, you might be able to correct the blurring using Auto Motion Plus. •• Auto Motion Plus: User Menu → Picture → Picture Options → Auto Motion Plus English - 49

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English - 49
Troubleshooting
If the TV seems to have a problem, first review this list of possible problems and solution. Also review the
Troubleshooting Section in the e-Manual. If none of the troubleshooting tips apply, visit www.samsung.
com/support or call Samsung Customer Service at 1-800-SAMSUNG (1-800-726-7864).
Issues
Solutions and Explanations
Flickering and Dimming
If your Samsung Television is flickering or dimming sporadically, you may
need to disable some of its energy efficient features such as the
Eco
Sensor
or the
Energy Saving
feature. Follow the steps below with your
remote to turn these features off or on.
•
Energy Saving
:
User Menu
→
System
→
Eco Solution
→
Energy
Saving
•
Eco Sensor
:
User Menu
→
System
→
Eco Solution
→
Eco Sensor
Component Connections /
Screen Color
If you find that the color on your Samsung television’s screen is not
correct or black and white, first run a
Self Diagnosis
on the TV to make
sure there are no device issues.
•
Self Diagnosis
:
User Menu
→
Support
→
Self Diagnosis
→
Picture Test
If the problem does not appear in the Picture test, make sure:
•
Your connections are all consistent. For example, if you’ve used the
AV In jack on your TV, make sure you have used the AV Out jack on
your video source.
•
You have connected your devices to the correct jacks. For example, if
you use the Component jacks, labeled Pb, Pr, and Y, to connect your
TV and video source, make sure you have connected the blue Pb jack
on the video source to the blue Pb jack on the TV, and the yellow Y
jack on the source to the yellow Y jack on the TV.
Screen Brightness
If you find that the colors on your Samsung TV are correct but just a little
too dark or bright, try adjusting the following settings in the Picture menu
option of the Main menu:
•
Backlight
,
Contrast
,
Brightness
,
Sharpness
,
Color
,
Tint (G/R)
and
so on.
Blur
If you find that there is a blur or “ghostlike” appearance to the images on
your television’s screen, you might be able to correct the blurring using
Auto Motion Plus
.
•
Auto Motion Plus
:
User Menu
→
Picture
→
Picture Options
→
Auto Motion Plus