Schwinn 510e Elliptical Service Manual - Page 10

TROUBLESHOOTING Condition/Problem No display/partial display/ unit will not turn on Unit operates but Contact HR not displayed Unit operates but Bluetooth® HR not displayed Unit operates but Bluetooth® HR displayed incorrectly No speed/RPM reading, Console displays "Please Stride" error code Things to Check Solution Check electrical (wall) outlet Make sure unit is plugged into a functioning wall outlet. Check connection at front Connection should be secure and undamaged. Replace of unit adapter or connection at unit if either are damaged. Check data cable integrity All wires in cable should be intact. If any are visibly crimped or cut, replace cable. Check data cable connections/orientation Be sure cable is connected securely and oriented properly. Small latch on connector should line up and snap into place. Check console display for Check for visual sign that console display is cracked or other- damage wise damaged. Replace Console if damaged. Console Display If Console only has partial display and all connections are fine, replace the Console. If the above steps do not resolve the problem, contact Customer Service (if inside US/Canada) or your local distributor (if outside US/Canada). HR cable connection at Console Be sure cable is connected securely to Console. HR cable box connection Be sure cables from handlebars and cable to Console are secure and undamaged. Sensor grip Be sure hands are centered on HR sensors. Hands must be kept still with relatively equal pressure applied to each side. Dry or calloused hands Sensors may have difficulty with dried out or calloused hands. A conductive electrode cream (heart rate cream) can help make better conduct. These are available on the web or at medical or some larger fitness stores. Static Handlebar If tests reveal no other issues, Static Handlebar should be replaced. Chest Strap (not provided) Make sure strap is directly against skin and contact area is wet. Chest Strap Batteries Interference Replace Chest Strap Replace Console Connected to previous user Check data cable integrity If strap has replaceable batteries, install new batteries. Try moving unit away from sources of interference (TV, Microwave, etc). If interference is eliminated and HR does not function, replace strap. If HR still does not function, replace Console. The Console may be still connected to the previous user. Push Connect Bluetooth® button to disconnect from them/ connect to your chest strap. All wires in cable should be intact. If any are cut or crimped, replace cable. Check data cable connections/orientation Check magnet position (requires shroud removal) Check Speed Sensor (requires shroud removal) Be sure cable is connected securely and oriented properly. Small latch on connector should line up and snap into place. Magnet should be in place on pulley. Speed sensor should be aligned with magnet and connected to data cable. Realign sensor if necessary. Replace if there is any damage to the sensor or the connecting wire. 10