Seagate Personal Storage 5000DV Installation Guide (Windows)
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- Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 1
- Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 2
Maxtor serial number and model number may be required for warranty service.The warranty applies only to the Maxtor products that can be identified by the Maxtor power connectors; Damage caused by use of non-Maxtor Maxtor does not warrant that the installation software for Macintosh OS and Windows - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 3
1 Introduction 1 Maxtor Personal Storage 5000 Components 2 System Requirements 3 Handling Precautions 3 About this Guide 4 Where to Go for Help 4 2 Installing the Drive 5 Step 1. Installing the Software 5 Step 2. Connecting the Drive 7 Step 3. Setting Up the Maxtor OneTouch™ Feature 11 - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 4
intentionally blank page - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 5
drive. The Maxtor Personal Storage 5000 drive has the following features: • Large capacity • Maxtor OneTouch feature, the easy way to make a backup copy of your files • Plug and Play installation • High-speed performance • USB 1.1 and 2.0 • FireWire®/1394/i.LINK® (available with 5000DV and 5000XT - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 6
Lights USB Port Green - Power Amber - Activity FireWire Ports (5000DV, 5000XT only) Security Locking Slot Power Connector Figure 1. Personal Storage 5000 Features Maxtor Personal Storage 5000 External Hard Drive User's Guide FireWire Cable (5000DV, 5000XT only) Power Adapter USB Cable - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 7
, upgrade from USB 1.1 to high-speed USB 2.0 with a Maxtor USB 2.0 PCI Card for Windows or add a FireWire port to your PC with Maxtor's 1394/FireWire PCI Card. Both are available at www.maxtordirect.com in North America. • Do not remove any cables or power cords without properly disconnecting - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 8
and the software, contact one of the following: Maxtor Support Maxtor provides a comprehensive product support section on its web site, including the latest drivers, user guides, and 4 Introduction the Knowledge Base at www.maxtorkb.com (answers to common questions and problems). On the - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 9
For instructions, see "Installing Drivers Only" on page 17. Step 2. Connect the drive to your computer. Reformat the drive, if appropriate for your system. Step 3. Set up the Maxtor OneTouch button. Step 1. Installing the Software W Installing the software on a Windows system " Windows 2000 and XP - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 10
software, click Install to 2. Open the CD's icon and double click on the Install Retrospect Express icon. begin installing the software on your system. For Mac OS X, you will need to provide your Windows XP only:A Windows this software on. Click Install to continue. c. Remove the Maxtor Install - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 11
software. (Disregard for Installing 2 Drivers Only.) The drive will not operate with more than one computer at a time. M Maxtor does not support using the drive as a start-up disk for the Macintosh. The Maxtor Personal Storage 5000LE connects to your computer using the USB interface.The 5000DV - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 12
only operate on one interface at a time. Windows XP:To install your drive, using the USB interface, follow these steps: W 1. Attach the drive to your computer and the power adapter as instructed in this section. 2 The Maxtor Personal Storage 5000 drive is also compatible with computers equipped - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 13
. If you plan to connect this drive to a computer running Windows 98 or ME, you will need to keep the drive in its original format. Further information is provided in This section describes how to connect your Personal Storage 5000DV and 5000XT drive using the FireWire cable. For more information - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 14
driver. The Completing the Found Hardware Wizard screen appears with the message that it has finished installing software. Click Finish. " When you connect your drive to a Windows XP system a window other storage devices connected to your computer. If you're running Windows 2000 or XP, Maxtor - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 15
Your Drive" on page 14. the Maxtor OneTouch feature to automatically make a backup Mac OS 9:Your new drive appears on your desktop with copy of your selected files each time you press the button. 2 the name untitled. If you receive a message: "This disk is Windows XP: you may see an alert box - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 16
product updates, special offers, and important information about other data storage solutions from Maxtor. "W From the pull-down File menu, select Exit , select the drive to copy files from and click Next. 6. The Step 2 screen is displayed. Choose the type of files to copy and click Next. Just - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 17
system, registry (Windows) files, or Internet cache files. Each time you touch the button, Retrospect Express makes a copy of the folders and files on your source drive exactly as they exist at that time. 7. The Step 3 screen is displayed. Select the Maxtor Personal Storage 5000 drive or other - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 18
to format your drive with the Your Maxtor Personal Storage 5000 drive was formatted at the NTFS file system for Windows 2000 or XP. 2 factory with the Windows FAT32 file system.This file system is compatible with Mac OS 9 and recent versions of the Windows operating system. Formatting the drive - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 19
contained on that drive. Make a backup copy of all your data before formatting. To format the drive for Mac OS 9 1. Plug the drive into the Macintosh computer using either the FireWire or USB cable. The drive icon appears on your desktop. 2. Disable the File Exchange control panel. a. From the Apple - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 20
the Drive 5. Select the Erase tab at the top of the window. 6. Select Mac OS Extended from the Volume Format drop-down list. 7. Enter a name for your drive in the Name field. 8. Select the check box next to Install Mac OS 9 Drivers. This will allow your disk to be recognized if you start your - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 21
Retrospect Express software. • Open the folder titled Drivers located on the Maxtor " The Maxtor OneTouch button feature will not function if you choose to install under this option. Install CD and select the USB folder inside this folder. Click the OK button at the bottom of this window. • Now - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 22
a Later Time If you wish to install a complete copy of Retrospect Express software and the Maxtor OneTouch feature at a later time, you can do so by following the original installation instructions provided in this guide - Steps 1 - 3 on pages 5 - 13. You may see a message "Connect and search for - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 23
of the basic ways you can use your new drive are: Your Maxtor Personal Storage 5000 drive includes a full copy of the Dantz Retrospect Express software.The Retrospect 3 Express software includes many powerful and convenient • Move or copy files or folders from your other drives, CD- features. In - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 24
data. 2. This electronic guide requires the Acrobat Reader from Adobe. If you do not have Acrobat installed on your system, a free copy is available at: www.adobe.com 3. Open the Retrospect Express User's Guide file located on your Maxtor CD-ROM with the Acrobat software. 20 Using Your Drive - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 25
1. Start the Retrospect Express software. 2. Click on the Automate tab and click the Scripts button. 3. Select the Maxtor OneTouch script. Connecting and Disconnecting the Drive The FireWire and USB interfaces allow you to hot swap your new Maxtor Personal Storage 5000 drive; that is, connect - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 26
FAT32 file system.Windows 2000 and XP Connecting your computer to a drive that is not powered support both the FAT32 and NTFS file systems. on can cause your computer to behave erratically or freeze. If you leave the drive in the FAT32 format, you can 2. Insert either the FireWire or USB cable - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 27
and edit video recorded with a Personal Storage 5000 drive like any other drive on your digital camcorder is quickly becoming popular. Digital video system. files are typically very large, using about 13 GB per hour of If you connect the drive to your system using a USB 1.1 interface, the data - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 28
on your Maxtor Personal Storage 5000 drive.A popular web site to learn more about these audio applications is at http:// www.mp3.com. To use your drive to store your audio library, you need to specify a folder on the drive as the default location for audio files in your audio jukebox software. This - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 29
can take advantage of the power • Leave the drive plugged in all the time.The device is designed to run with the power on at all times. management feature supported on the FireWire interface and • Plug the drive's power supply into a power strip with an on/ Windows 2000, XP, and Mac OS. Table - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 30
an incorrect disk size on the screen. A similar problem can occur with Windows Me at larger disk sizes (starting above 80 GB). Further information is available on Microsoft's Web site at http://support.microsoft.com. Search their Support Knowledge Base for articles Q263044 and Q263045. Note 2: FDISK - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 31
Storage Supplement 31 USB Troubleshooting 8. My applications run slowly using the USB 1.1 interface 31 9. I get a message stating that I have a high-speed device 31 connected to a low-speed port (Windows XP) 31 10. I'm having data transfer performance problems with my 31 USB 2.0 adapter - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 32
on the drive and power adapter are securely plugged in. If the drive is plugged into a If not, refer to "I want to install the Windows 98SE Storage Supplement" on page 31 for details. power strip, try plugging it directly into the wall outlet. • Is your FireWire or USB interface card recognized - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 33
the most current Maxtor software? 3. My computer shows less drive capacity than on the If not, visit the Product Support area at: box off. Both Windows and Mac OS use the binary numbering system. 4 If, after rebooting, the drive still does not mount, try cycling the drive's power again. When - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 34
. If you do not see this file, follow the instructions in "Step 3. Setting Up the Maxtor OneTouch Feature" on page 11. 5. My drive is not copying or backing up a network drive Your Maxtor Personal Storage 5000 drive and Retrospect Express software are not supported for the purpose of copying or - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 35
this Windows update as instructed. g. Later, when you connect the drive to your computer, a window will appear three (3) times called "Version Conflict." Click Yes each time to keep the existing files. USB Troubleshooting If the icon is not displayed, you need to install the 1394 Storage Supplement - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 36
Application Troubleshooting 11. Applications installed on the drive stopped running See "Installing Applications onYour Drive" on page 23 for an explanation of possible reasons for and solutions to this problem. W 14. Administrator Privilege for Windows During software installation, the Windows - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 37
98SE and Me, and is supported under Windows 2000 and XP.A single file is limited Capacity - The amount of information, measured in bytes, in size to 4 GB. that can be stored on a drive.Also known as storage capacity. FDISK - A software utility included with the Windows 98 and Daisy chain - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 38
the devices are running. External drives, such as the Maxtor Personal Storage 5000 can be hot-swapped. Script - A saved backup le system for Windows 2000 and XP operating system that organizes files on your computer. 5 Supports large capacity hard drives up to 2 TB. Operating System - Software - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 39
Index Symbols F M S symbols 4 FAQs 27 Mac OS Service and Support Numerics FAT32 file system extended format 14 Dantz 4 1394 (FireWire) interface considerations 14 formatting with OS 9.x 15 Maxtor 4 connecting 9 files Macintosh software restoring 20 format considerations 14 - Seagate Personal Storage 5000DV | Installation Guide (Windows) - Page 40
trademarks of Maxtor Corporation. Maxtor Personal Storage and Maxtor OneTouch are trademarks of Maxtor Corporation. Dantz, the Dantz logo, and Retrospect are registered trademarks and Retrospect Express is a trademark of Dantz Development Corporation. Mac, the Mac logo, iMac, Power Macintosh