Seagate Personal Storage 5000DV Installation Guide (Windows) - Page 36

Application Troubleshooting

Page 36 highlights

Application Troubleshooting 11. Applications installed on the drive stopped running See "Installing Applications onYour Drive" on page 23 for an explanation of possible reasons for and solutions to this problem. W 14. Administrator Privilege for Windows During software installation, the Windows operating system may display a message regarding a requirement for Administrator Privilege to install and run the Retrospect software.To check if you have Administrator Privilege 12. My Retrospect® backup files seem to be limited to 4GB Backup files created by Retrospect Express may be limited to a for the account you use to "Logon" into Windows, follow these steps: file size of 4GB.This limitation is due to the file size restriction imposed by the FAT32 file system.You can remove this limitation for Windows 2000 / XP and the Macintosh by a. Click the Windows Start button, choose Control Panel. b. Double click the User Accounts icon. reformatting your drive to another file system. See "Formatting Your Drive" on page 14 for additional 4 information. 13. My computer drops frames when I capture video from my c. If your account Logon is displayed at the bottom of this window with the description: Computer Administrator, you have the correct administrator privileges to install and run this software. Canon camcorder Some models of Canon camcorders produced in 1998 and 1999 have trouble transferring DV data over the 1394 interface. If your system shows another type of account status, contact your IS / Computer Manager for further assistance. For the latest information and a solution for this problem, search the Maxtor Knowledge Base at www.maxtorkb.com with the key word "Canon." 32 Troubleshooting and FAQs

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32
Troubleshooting and FAQs
4
Application Troubleshooting
11.
Applications installed on the drive stopped running
See “Installing Applications on Your Drive” on page 23 for an
explanation of possible reasons for and solutions to this problem.
12.
My Retrospect
®
backup files seem to be limited to 4GB
Backup files created by Retrospect Express may be limited to a
file size of 4GB.This limitation is due to the file size restriction
imposed by the FAT32 file system.You can remove this
limitation for Windows 2000 / XP and the Macintosh by
reformatting your drive to another file system. See
“Formatting Your Drive” on page 14 for additional
information.
13.
My computer drops frames when I capture video from my
Canon camcorder
Some models of Canon camcorders produced in 1998 and
1999 have trouble transferring DV data over the 1394 interface.
For the latest information and a solution for this problem,
search the Maxtor Knowledge Base at www.maxtorkb.com
with the key word “Canon.”
14.
Administrator Privilege for Windows
During software installation, the Windows operating system
may display a message regarding a requirement for
Administrator Privilege
to install and run the Retrospect
software. To check if you have
Administrator Privilege
for the account you use to “Logon” into Windows, follow
these steps:
a.
Click the Windows
Start
button, choose
Control Panel
.
b.
Double click the
User Accounts
icon.
c.
If your account Logon is displayed at the bottom of this
window with the description:
Computer Administrator
,
you have the correct administrator privileges to install and
run this software.
If your system shows another type of account status, contact
your IS / Computer Manager for further assistance.
W