Seagate Personal Storage 5000DV Installation Guide (Windows) - Page 31

4 Troubleshooting and FAQs This chapter provides troubleshooting tips and answers frequently asked questions about installing your Maxtor Chapter Contents Personal Storage 5000 drive. General Troubleshooting You can find additional information in the Maxtor Knowledge 1. Drive does not appear on my system 28 Base at www.maxtorkb.com or contact Maxtor at www.maxtor.com. 2. My drive appears to read files significantly faster than it writes files 29 3. My computer shows less drive capacity than on the box label 29 4 4. Maxtor OneTouch function does not work 30 5. My drive is not copying or backing up a network drive 30 6. My system reports the drive is "unreadable" (Mac OS 9) 30 7. I want to install the Windows 98SE Storage Supplement 31 USB Troubleshooting 8. My applications run slowly using the USB 1.1 interface 31 9. I get a message stating that I have a high-speed device 31 connected to a low-speed port (Windows XP) 31 10. I'm having data transfer performance problems with my 31 USB 2.0 adapter card Application Troubleshooting 11. Applications installed on the drive stopped running 32 12. My Retrospect backup files seem to be limited to 4GB 32 13. My computer drops frames when I capture video from my 32 Canon camcorder 14. Administrator Privilege for Windows 32 Troubleshooting and FAQs 27