Toshiba Portege R500 Maintenance Manual - Page 54

Troubleshooting Procedures, 3 Power Supply Troubleshooting

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2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Check 1 Compare the patterns in the hexadecimal error code to the tables below. ‰ AC Adaptor Error code Meaning 10h AC Adaptor output voltage is over 16.5V. 11h Express Port Replicator voltage is over 16.5V. 12h Current from the DC power supply is over 6.60A. 13h Current from the DC power supply is over 0.5A when there is no load. 14h The compensation value of [0A] is not within the limits from design data (+/- 481mA). ‰ 1st Battery Error code Meaning 22h 1st battery discharge current over 0.5A when there is no load. 23h 1st battery charge current is over 3.5A in charging. 24h The compensation value of [0A] is not within the limits from design data (+/- 400mA). 25h 1st battery charge current is over 0.3A in not charging. ‰ 2nd Battery Error code Meaning 32h 2nd battery discharge current is over 0.5A when there is no load. 33h 2nd battery charge current is over 2.7A in charging. 34h The compensation value of [0A] is not within the limits from design data (+/- 400mA). 35h 2nd battery charge current is over 0.3A in not charging. ‰ S3V output Error code Meaning 40h S3V voltage is over 3.47V when the computer is powered on/off. 45h S3V voltage is under 3.14V in normal conditions. 46h S3V voltage is under 3.14V when the computer is booting up. 2-8 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)

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2
Troubleshooting Procedures
2.3 Power Supply Troubleshooting
2-8
[CONFIDENTIAL]
PORTEGE R500 Maintenance Manual (960-634)
Check 1
Compare the patterns in the hexadecimal error code to the tables below.
AC Adaptor
Error code
Meaning
10h
AC Adaptor output voltage is over 16.5V.
11h
Express Port Replicator voltage is over 16.5V.
12h
Current from the DC power supply is over 6.60A.
13h
Current from the DC power supply is over 0.5A when there is no load.
14h
The compensation value of [0A] is not within the limits from design
data (+/- 481mA).
1st Battery
Error code
Meaning
22h
1st battery discharge current over 0.5A when there is no load.
23h
1st battery charge current is over 3.5A in charging.
24h
The compensation value of [0A] is not within the limits from design
data (+/- 400mA).
25h
1st battery charge current is over 0.3A in not charging.
2nd Battery
Error code
Meaning
32h
2nd battery discharge current is over 0.5A when there is no load.
33h
2nd battery charge current is over 2.7A in charging.
34h
The compensation value of [0A] is not within the limits from design
data (+/- 400mA).
35h
2nd battery charge current is over 0.3A in not charging.
S3V output
Error code
Meaning
40h
S3V voltage is over 3.47V when the computer is powered on/off.
45h
S3V voltage is under 3.14V in normal conditions.
46h
S3V voltage is under 3.14V when the computer is booting up.