Toshiba Portege R500 Maintenance Manual - Page 84

2 Troubleshooting Procedures 2.6 HDD Troubleshooting Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnostics Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information about the HDD test program. If an error is detected during the HDD test, an error code and status will be displayed. Replace the HDD with a new one following the instructions in Chapter 4, Replacement Procedures. The error codes and statuses are listed in Table 2-7. If an error code is not generated or the problem still exists, go to Procedure 5. Table 2-7 HDD error code and status Code 01h 02h 04h 05h 07h 08h 09h 0Ah 0Bh 10h 11h 12h 20h 40h 80h AAh BBh CCh E0h EEh DAh Status Bad command error Address mark not found Record not found HDC not reset Drive not initialized Overrun error (DRQ ON) DMA boundary error Bad sector error Bad track error ECC error ECC recover enable DMA CRC error HDC error Seek error Time out error Drive not ready Undefined error Write fault Status error Access time error No HDD 2-38 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)