2009 Mercedes CL-Class Owner's Manual - Page 408

Controls in detail Useful features test, a malfunction in the system has been detected. If a malfunction is indicated as outlined above, the system may not operate as expected. In case of an emergency, help will have to be summoned by other means. Have the system checked at the nearest Mercedes-Benz Center or contact the Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada) as soon as possible. An emergency call can also be initiated manually (Y page 407). Once the emergency call is in progress, the indicator lamp in the SOS button will begin to flash. The message Connecting Call appears in the multifunction display. Emergency Call Activated appears in the COMAND display and the audio system is muted. When the connection is established, the message Call Connected appears in the multifunction display. Emergency Call Activated appears in the COMAND display. All information relevant to the emergency, such as the location of the vehicle (determined by the GPS satellite location system), vehicle model, identification number and color are generated. provided they can speak to an occupant of the vehicle. i If no vehicle occupant responds, an ambulance will be sent to the vehicle immediately. G Warning! If the indicator lamp in the SOS button is flashing continuously and there was no voice connection to the Response Center established, then the Tele Aid system could not initiate an emergency call (e.g. the relevant cellular phone network is not available). The message Call Failed appears in the multifunction display for approximately 10 seconds. Should this occur, assistance must be summoned by other means. i During the emergency call the telephone is switched off automatically and must be switched back on to make a call. i The "911" emergency call system is a public service. Using it without due cause is a criminal offense. Emergency calls ! In order to activate the Tele Aid system, a subscriber agreement must be completed. To ensure your system is activated and operational, please press the ¡ button to perform the acquaintance call. Failure to complete either of these steps may result in a system that is not activated. If you have any questions regarding activation, please call the Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada). An emergency call is initiated automatically following an accident in which the Emergency Tensioning Devices (ETDs) or air bags deploy. i During the emergency call message Emergency Call Activated is displayed, operation from audio system or COMAND system is not possible. The climate control can be still adjusted using the switches on the climate control panel. A voice connection between the Response Center and the occupants of the vehicle will be established automatically soon after the emergency call has been initiated. The Response Center will attempt to determine more precisely the nature of the emergency 406