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2011 Mercedes R-Class Owner's Manual - Page 162

2011 Mercedes R-Class Manual

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160 Refueling Problems with the transmission Problem Possible causes/consequences and M Solutions The acceleration ability The transmission is in emergency mode. is deteriorating. It is only possible to shift into 2nd gear and reverse gear. The transmission no X Stop the vehicle. longer changes gear. X Shift the transmission to position P. X Switch off the engine. X Wait at least 10 seconds before restarting the engine. X Shift the transmission to position D or R. If D is selected, the transmission shifts into 2nd gear; if R is selected, the transmission shifts into reverse gear. X Have the transmission checked at a qualified specialist workshop immediately. Driving and parking Transfer case The vehicle has permanent 4-wheel drive (4MATIC). Power is always transmitted to both axles. Refueling Important safety guidelines G Warning! Gasoline and diesel fuels are highly flammable and poisonous. They burn violently and can cause serious injury. Never allow sparks, flames or smoking materials near gasoline or diesel fuel! Turn off the engine before refueling. Whenever you are around gasoline or diesel fuel, avoid inhaling fumes and any skin or clothing contact. Extinguish all smoking materials. Direct skin contact with fuels and the inhalation of fuel vapors are damaging your health. ! Performance tests may only be carried out on a 2-axle dynamometer. The brake system or transfer case could otherwise be damaged. Contact an authorized Mercedes-Benz Center for a performance test. Mercedes-Benz recommends that you use an authorized Mercedes-Benz Center for this purpose. ! If the parking brake is being tested on a brake dynamometer, the ignition must be switched off (SmartKey or Start/Stop button in position 0 or 1), as ESP® will otherwise automatically intervene. The test must last a maximum of 10 seconds. The brake system could otherwise be damaged. G Warning Overfilling of the fuel tank may create pressure in the system which could cause a gas discharge. This could cause the gasoline to spray back out when removing the fuel pump nozzle, which could cause personal injury.

Section	Page
Introduction	21
Product information	21
Operator's Manual	21
Notes on the Operator's Manual	21
Vehicle equipment	21
Service and vehicle operation	21
Service and literature	21
Information for customers in California	22
Maintenance	22
Roadside Assistance	22
Change of address or ownership	23
Vehicle operation outside the USA and Canada	23
Sport Utility Vehicle	23
Operating safety	23
Safety notes	23
Problems with your vehicle	24
Reporting malfunctions relevant to safety	25
Limited Warranty	25
Data stored in the vehicle	25
Information regarding electronic recording devices	25
At a glance	28
Exterior view	28
Cockpit	29
Instrument cluster	30
Overview	30
Warning and indicator lamps	31
Multifunction steering wheel	32
Center console	33
Overhead control panel	34
Door control panel	35
Safety	38
Vehicle equipment	38
Occupant safety	38
Overview of occupant safety	38
SRS (Supplemental Restraint System)	38
Air bags	40
Occupant classification system (OCS)	44
BabySmart™ air bag deactivation system	50
PRE-SAFE® system	53
NECK-PRO head restraints/NECK-PRO luxury head restraints	54
Resetting triggered NECK-PRO head restraints	55
Seat belts	56
Children in the vehicle	61
Important safety guidelines	61
Child restraint systems	61
Child-proof locks	68
Panic alarm	68
Driving safety systems	69
Overview of driving safety systems	69
Important safety guidelines	69
ABS (Anti-lock Braking System)	69
BAS (Brake Assist)	70
ESP® (Electronic Stability Program)	70
EBD	72
Distance warning function (vehicles with DISTRONIC)	72
Anti-theft systems	73
Immobilizer	73
ATA (Anti-Theft Alarm system)	73
Opening and closing	76
Vehicle equipment	76
SmartKey	76
Important safety guidelines	76
General notes	76
SmartKey functions	76
KEYLESS-GO	77
Changing the settings of the locking system	79
Restoring the factory settings	79
Mechanical key	79
SmartKey battery	79
Problems with the SmartKey	81
Doors	82
Important safety guidelines	82
Unlocking and opening doors from the inside	83
Centrally locking and unlocking the vehicle from the inside	83
Automatic locking	83
Unlocking the driver's door (mechanical key)	84
Locking the vehicle	84
Tailgate	84
Important safety guidelines	84
Opening and closing from the outside	85
Automatic opening and closing from the outside	86
Opening the tailgate from the inside	87
Automatic opening and closing from the inside	87
Limiting the opening angle of the tailgate	88
Side windows	88
Important safety guidelines	88
Opening and closing the side windows	89
Opening and closing the hinged side windows	90
Resetting the side windows	90
Convenience opening	91
Convenience closing	91
Problems with the side windows	92
Sliding sunroof	93
Important safety guidelines	93
Operating the sliding sunroof	94
Operating the panorama sliding sunroof	95
Operating the roller sunblinds of the panorama sliding sunroof	95
Problems with the sliding sunroof/panorama sliding sunroof	96
Seats, steering wheel and mirrors	100
Vehicle equipment	100
Correct driver's seat position	100
Seats	101
Important safety guidelines	101
Adjusting the seats	102
Adjusting the head restraints	103
Adjusting the seats in the 2nd and 3rd row	105
EASY-ENTRY/EXIT feature (3rd row of seats)	107
Adjusting the multicontour seat	109
Adjusting the 4-way lumbar support	109
Switching the seat heating on/off	110
Switching the seat ventilation on/off	110
Steering wheel	111
Important safety guidelines	111
Adjusting the steering wheel manually	111
Adjusting the steering wheel electrically	112
Steering wheel heating	112
Steering wheel EASY-ENTRY/EXIT feature	112
Mirrors	113
Rear-view mirror	113
Exterior mirrors	114
Automatic anti-glare mirrors	115
Parking position for the exterior mirror on the front-passenger side	115
Memory functions	116
Storing settings	116
Calling up a stored setting	116
Lights and windshield wipers	118
Vehicle equipment	118
Exterior lighting	118
Important safety guidelines	118
Notes on driving abroad	118
Light switch	118
Combination switch	121
Hazard warning lamps	121
Headlamp cleaning system	121
Headlamps fogged up on the inside	122
Interior lighting	122
Overview of interior lighting	122
Automatic interior lighting control	123
Manual interior lighting control	123
Crash-responsive emergency lighting	123
Changing bulbs	123
Important safety guidelines	123
Overview: changing bulbs/bulb types	124
Changing the front bulbs	125
Changing the rear bulbs	127
Windshield wipers	128
Important safety guidelines	128
Switching the windshield wipers on/off	128
Switching the rear window wiper on/off	129
Replacing the wiper blades	129
Problems with the windshield wipers	131
Climate control	134
Vehicle equipment	134
Overview of climate control systems	134
Important safety guidelines	134
Control panel for the dual-zone automatic climate control	135
Control panel for the multi-zone automatic climate control	136
Operating climate control systems	140
Switching climate control on/off	140
Switching cooling with air dehumidification on/off	141
Setting climate control to automatic	142
Setting the temperature	143
Setting the air distribution	144
Setting the airflow	144
Switching the MONO function on/off	144
Defrosting the windshield	144
Defrosting the windows	145
Rear window heating	145
Activating/deactivating air-recirculation mode	145
Switching the residual heat on/off	146
Setting the air vents	146
Important safety guidelines	146
Setting the center air vents	147
Setting the side air vents	147
Setting the rear-compartment air vents	147
Driving and parking	150
Vehicle equipment	150
Notes on breaking-in a new vehicle	150
The first 1000 miles (1500 km)	150
Driving	150
Important safety guidelines	150
SmartKey positions	151
Starting the engine	152
Pulling away	153
Switching off the engine	154
Problems with the engine	156
Automatic transmission	157
Important safety guidelines	157
DIRECT SELECT lever	157
Transmission position display	158
Transmission positions	159
Gearshifting	159
Driving tips	159
Program selector button	160
Steering wheel paddle shifters	160
Automatic drive program	160
Shift ranges	160
Problems with the transmission	162
Transfer case	162
Refueling	162
Important safety guidelines	162
Gasoline	163
Diesel	163
Refueling	164
Emergency fuel filler flap release	164
Problems with the fuel and fuel tank	166
AdBlue®	167
Parking	169
Important safety guidelines	169
Parking brake	169
Parking up the vehicle	170
Driving tips	170
General driving tips	170
Engine oil	171
Brakes	172
Driving on wet roads	173
Winter driving	174
Driving abroad	175
Driving systems	175
Cruise control	175
DISTRONIC	177
Rear axle level control	184
AIRMATIC package	185
PARKTRONIC	188
Rear view camera	191
Blind Spot Assist	193
Towing a trailer	195
Notes on towing a trailer	195
Coupling up a trailer	195
Towing a trailer	196
Decoupling a trailer	197
Permissible trailer load and drawbar noseweight	198
Trailer power supply	198
On-board computer and displays	200
Vehicle equipment	200
Important safety guidelines	200
Displays and operation	200
Tachometer	200
Outside temperature display	200
Speedometer with segments	201
Operating the on-board computer	201
Multifunction display	201
Menus and submenus	203
Menu overview	203
Standard display menu	204
Audio menu	205
Navigation menu	206
AIRMATIC/compass menu	206
Settings menu	207
Additional functions menu	212
Trip computer menu	212
Telephone menu	213
Display messages	215
Hiding display messages	215
Message memory menu	215
Safety systems	216
Apply the brakes.	221
Lights	223
Engine	226
Driving systems	230
Tires	232
Vehicle	235
SmartKey	237
Warning and indicator lamps in the instrument cluster	238
Apply the brakes.	238
Seat belt	239
Safety systems	241
Engine	244
Driving systems	245
Tires	245
Loading, stowing and features	248
Vehicle equipment	248
Loading guidelines	248
Stowage compartments	248
Important safety guidelines	248
Stowage compartments in the front	249
Stowage compartments in the rear	250
Stowage areas	251
Parcel nets	251
Center console in the 2nd row of seats	251
Enlarging the luggage compartment	252
Securing cargos	257
Luggage compartment cover	258
Safety net	260
Roof carrier	261
Features	262
Cup holder	262
Sun visors	264
Roller sunblinds for the rear side windows	265
Ashtray	265
Cigarette lighter	266
mbraceThe system is called TELEAID in Canada.	269
Garage door opener	274
Compass	278
Floormat on the driver's side	278
Infrared-reflecting windshield	278
Maintenance and care	280
Vehicle equipment	280
Engine compartment	280
Hood	280
Radiator	281
Engine oil	281
Checking and adding other service products	283
Service	284
Service interval display	284
Care	285
Notes on care	285
Exterior care	286
Interior care	289
Roadside Assistance	294
Vehicle equipment	294
After an accident	295
Where will I find...?	295
First-aid kit	295
Vehicle tool kit	296
Collapsible spare wheel	297
Flat tire	298
Preparing the vehicle	298
TIREFIT kit	299
Changing a wheel and mounting the spare tire	303
MOExtended run-flat system	309
Battery	310
Important safety guidelines	310
Charging the battery	312
Jump-starting	313
Towing away	315
Important safety guidelines	315
Installing the towing eye	315
Removing the towing eye	316
Towing the vehicle	316
Recovering a vehicle that has become stuck	317
Transporting the vehicle	317
Fuses	317
Important safety guidelines	317
Before changing a fuse	317
Fuse box in the cockpit	318
Fuse box in the engine compartment	318
Fuse box in the cargo compartment	318
Engine emergency off	319
Tires and wheels	322
Vehicle equipment	322
Important safety guidelines	322
Directives to be observed	323
Maintenance and care of wheels and tires	323
Checking wheels and tires	323
Service life of tires	323
Tire tread	323
Storing tires	324
Cleaning tires	324
Tire pressures	324
Tire pressure specifications	324
Important notes on tire pressures	325
Potential problems caused by overinflated/underinflated tires	326
Checking tire pressures	327
Tire pressure loss warning system (Canada only)	327
Tire pressure monitoring system (USA only)	329
Maximum tire pressures	332
Loading the vehicle	332
Instruction labels for tires and loads	332
Maximum permissible gross vehicle weight rating	333
Number of seats	333
Steps for determining the maximum cargo	334
Vehicle identification plate	335
Trailer load/noseweight	336
Maximum tire load	336
Direction of rotation	336
Uniform Tire Quality Grading Standards	336
Overview of tire quality standards	336
Tread wear	337
Traction	337
Temperature	337
Interchanging the wheels	338
Tire labeling	338
Overview of tire labeling	338
Tire size designation, load-bearing capacity and speed index	339
Load identification	341
DOT, Tire Identification Number (TIN)	341
Characteristics of the tire	342
Definitions for tires and loading	342
Structure and condition of the tire	342
Bar	342
DOT (Department of Transportation)	342
Average weight of the vehicle occupants	342
Uniform Tire Quality Grading Standards	342
Recommended tire pressure	342
Increased vehicle weight due to optional equipment	342
Wheel rim	343
GAWR (Gross Axle Weight Rating)	343
Speed index	343
GTW (Gross Trailer Weight)	343
GVW (Gross Vehicle Weight)	343
GVWR (Gross Vehicle Weight Rating)	343
Maximum weight of the laden vehicle	343
Kilopascal (kPa)	343
Load index	343
Unladen weight	343
Maximum tire load	343
Maximum permissible tire pressure	343
Maximum load on one tire	344
PSI (pounds per square inch)	344
Aspect ratio	344
Tire pressure	344
Tire tread	344
Tire bead	344
Sidewall	344
Weight of optional extras	344
TIN (Tire Identification Number)	344
Load bearing index	344
Traction	344
TWR (permissible trailer drawbar noseweight)	344
Wear indicator	344
Distribution of the vehicle occupants	345
Maximum permissible payload weight	345
Wheel/tire combinations	345
Points to remember	345
Tires of the same dimensions	347
Spare tire	348
Technical data	350
Vehicle equipment	350
Genuine Mercedes-Benz parts	350
Warranty	350
Vehicle identification plates	351
Vehicle identification plate with vehicle identification number (VIN) and paint code number	351
Vehicle identification number (VIN)	351
Engine number	352
Service products and capacities	352
Important safety guidelines	352
Capacities	353
Fuel	354
AdBlue®	355
Engine oil	356
Refrigerant of the air-conditioning system	357
Brake fluid	357
Coolant	357
Windshield and headlamp cleaning system	359
Vehicle data	359
Vehicle data, R 350 BlueTEC (251.125)	359
Vehicle data, R 350 (251.165)	360
Internet	363

Match case Limit results 1 per page

Problems with the transmission

Problem

Possible causes/consequences and

Solutions

The acceleration ability

is deteriorating.

The transmission no

longer changes gear.

The transmission is in emergency mode.

It is only possible to shift into

2nd

gear and reverse gear.

Stop the vehicle.

Shift the transmission to position

Switch off the engine.

Wait at least 10 seconds before restarting the engine.

Shift the transmission to position

is selected, the transmission shifts into

2nd

gear; if

selected, the transmission shifts into reverse gear.

Have the transmission checked at a qualified specialist

workshop immediately.

Transfer case

The vehicle has permanent 4-wheel drive

(4MATIC). Power is always transmitted to

both axles.

Performance tests may only be carried

out on a 2-axle dynamometer. The brake

system or transfer case could otherwise be

damaged. Contact an authorized

Mercedes-Benz Center for a performance

test. Mercedes-Benz recommends that you

use an authorized Mercedes-Benz Center

for this purpose.

If the parking brake is being tested on a

brake dynamometer, the ignition must be

switched off (SmartKey or Start/Stop

button in position

), as ESP

will

otherwise automatically intervene. The test

must last a maximum of 10 seconds. The

brake system could otherwise be damaged.

Refueling

Important safety guidelines

Warning!

Gasoline and diesel fuels are highly flammable

and poisonous. They burn violently and can

cause serious injury.

Never allow sparks, flames or smoking

materials near gasoline or diesel fuel!

Turn off the engine before refueling.

Whenever you are around gasoline or diesel

fuel, avoid inhaling fumes and any skin or

clothing contact. Extinguish all smoking

materials.

Direct skin contact with fuels and the

inhalation of fuel vapors are damaging your

health.

Warning

Overfilling of the fuel tank may create

pressure in the system which could cause a

gas discharge. This could cause the gasoline

to spray back out when removing the fuel

pump nozzle, which could cause personal

injury.

160

Refueling

Driving and parking