2011 Mercedes R-Class Owner's Manual - Page 274
2011 Mercedes R-Class Manual
Page 274 highlights
272 Features The system calculates the route and subsequently starts the route guidance with the address entered. The SOS button flashes and the Call Connected message appears in the multifunction display to confirm that the command for vehicle remote unlocking has been received. If you pull the tailgate handle for more than 20 seconds before receiving authorization for remote unlocking from the Response Center, you must wait 15 minutes before you can pull on the handle of the tailgate again. Loading, stowing and features i If you select No, the address can be stored in the address book. i The Destination Download function is available if the corresponding cellular phone network is available and data transfer is possible. Search & Send "Search & Send" is a destination entry service. You can find further information on "Search & Send" in the separate COMAND operating instructions. Stolen Vehicle Recovery Services If your vehicle has been stolen: X Vehicle remote opening If you have unintentionally locked your vehicle (e.g. the SmartKey is inside the vehicle) and a replacement key is not available: X Contact the following service hotlines: RUSA: Response Center under the number 866-990-9007 RCanada: Customer Service under 1-888-923-8367 You will be asked for your password. X Return to your vehicle at the time arranged with the Response Center. X Pull the tailgate handle for at least 20 seconds until the indicator lamp in the SOS button (Y page 268) flashes. The Connecting Call message appears in the multifunction display. Alternatively, the vehicle can also be opened via the Internet in the "Owners Online" section using your ID number and password39. Contact the police. The police will issue an incident report. This report has a number. X This number will be forwarded to the Response Center together with your PIN. The Response Center will then attempt to covertly contact the mbrace system. The Response Center contacts you and the local law enforcement authority if the vehicle is located. However, only the law enforcement authority is informed of the location of the vehicle. i If the anti-theft alarm system remains activated for longer than thirty seconds, mbrace is automatically connected to the Customer Assistance Center. Garage door opener Important safety guidelines Up to three different door and gate systems can be operated using the remote control integrated in the overhead control panel. i Vehicle remote unlocking is only possible if the corresponding cellular phone network is accessible. 39 USA only.