2011 Mercedes R-Class Owner's Manual - Page 55
2011 Mercedes R-Class Manual
Page 55 highlights
Occupant safety Resetting triggered NECK-PRO head restraints Important safety guidelines G Warning For reasons of safety, have the NECK-PRO head restraints/NECK-PRO luxury head restraints checked at an authorized Mercedes-Benz Center after a rear-end collision. X 53 NECK-PRO luxury head restraints i If you have difficulty resetting the NECKPRO luxury head restraints, have this work carried out at a qualified specialist workshop, e.g. a Mercedes Benz Service center. G Warning When pushing back the NECK-PRO head restraint cushion, make sure your fingers do not become caught between the head restraint cushion and the cover. Failure to observe this could result in injuries. NECK-PRO head restraints i Resetting the NECK-PRO head restraints requires a lot of strength. If you have difficulty resetting the NECK-PRO head restraints, have this work carried out at a qualified specialist workshop, e.g. an authorized Mercedes-Benz Center. X X Tilt the top of the NECK-PRO head restraint cushion forwards in the direction of arrow :. X Push the NECK-PRO head restraint cushion down in the direction of arrow ; as far as it will go. Remove resetting tool : from the vehicle document wallet. X Slide resetting tool : into guide ; between the NECK-PRO luxury head restraint and the rear cover of the head restraint. X Push resetting tool : downwards until you hear the head restraint deployment mechanism engage. X Pull out resetting tool :. X Firmly press the NECK-PRO luxury head restraint cushion back = until it engages. X Repeat this procedure for the second NECK-PRO luxury head restraint. X Put resetting tool : back into the vehicle document wallet. Z Safety Firmly push the NECK-PRO head restraint cushion back in the direction of arrow = until the cushion engages. X Repeat this procedure for the second NECK-PRO head restraint.