2011 Mercedes R-Class Owner's Manual - Page 272

270 Features your vehicle to be transported to the nearest authorized Mercedes-Benz Center. You may be charged for services such as repair work and/or towing. Further details are available in your mbrace manual. Loading, stowing and features X Press and hold Roadside Assistance button : for more than two seconds. A call to a Mercedes-Benz Roadside Assistance Representative is initiated. The indicator lamp in Roadside Assistance button : flashes while the call is active. The Connecting Call message appears in the multifunction display and COMAND is muted. i If the indicator lamp in Roadside Assistance button : flashes continuously and no voice connection to the Response Center has been established, then the mbrace system has failed to initiate a roadside assistance call (e.g. the corresponding mobile phone network is not available). The Call Failed message appears in the multifunction display. X To end a call: press the ~ button on the multifunction steering wheel. Press the corresponding button for ending a phone call on COMAND. or X If a connection can be established, the Call Connected message appears in the multifunction display. If a mobile phone network is available and there is sufficient GPS reception, the mbrace system transmits data to the Response Center, for example: Rcurrent i Sign and Drive services37: you are not charged for services such as jump-starting, providing a few gallons of fuel for a fuel tank that has been run dry or changing a flat tire with the vehicle's own spare tire. MB Info call button X location of the vehicle Rvehicle identification number Rvehicle model Rvehicle color The stowage compartment under the armrest (Y page 248). i The COMAND display shows that an mbrace call is active. You can switch to the navigation menu by pressing the NAVI button on COMAND during the call. Spoken commands are not available. A voice connection is established between the Mercedes-Benz Roadside Assistance Representative and the vehicle occupants. X Describe the type of assistance needed. The Mercedes-Benz Roadside Assistance Representative either sends a qualified Mercedes-Benz technician or organizes for 37 USA only.