Arlo Q User Manual - Page 70

Check the Rules Settings for Armed Modes, Check the Arlo App Settings on an iOS Device

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Troubleshooting Check the Rules Settings for Armed Modes Check the rules in your modes. Make sure that Push Notification is enabled in the Armed mode or in a custom mode if you created one. ¾¾ To check push notification when you use an Armed mode: 1. Tap the Arlo icon on your mobile device. If you are using a computer, enter https://my.arlo.com/#/login in the address bar of a browser. The Devices page displays. 2. Tap or click the Mode button. A list of cameras displays. 3. Select the Arlo Q camera. A list of modes displays. 4. Tap or click the Edit icon next to Armed. The Edit Rule page displays. 5. Under Alert, make sure that the Push Notification check box is selected. 6. Save your changes. Check the Arlo App Settings on an iOS Device Make sure that you allow the Arlo app to receive push notifications. The Arlo app push notifications can be disabled on iOS and Android devices. ¾¾ To allow Arlo push notifications on iOS devices: 1. Tap the Settings icon for your iOs device. 2. Tap Notifications > Arlo. The Arlo notification settings display. 3. Make sure that Allow Notification is selected. 70

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70
Troubleshooting
Check the Rules Settings for Armed Modes
Check the rules in your modes. Make sure that Push Notification is enabled in the
Armed mode or in a custom mode if you created one.
¾
To check push notification when you use an Armed mode:
1. Tap the
Arlo
icon
on your mobile device.
If you are using a computer, enter
in the address bar
of a browser.
The Devices page displays.
2.
Tap or click the
Mode
button.
A list of cameras displays.
3.
Select the Arlo Q camera.
A list of modes displays.
4.
Tap or click the
Edit
icon
next to Armed.
The Edit Rule page displays.
5.
Under Alert, make sure that the
Push Notification
check box is selected.
6. Save your changes.
Check the Arlo App Settings on an iOS Device
Make sure that you allow the Arlo app to receive push notifications. The Arlo app
push notifications can be disabled on iOS and Android devices.
¾
To allow Arlo push notifications on iOS devices:
1. Tap the
Settings
icon for your iOs device.
2. Tap
Notifications > Arlo
.
The Arlo notification settings display.
3. Make sure that
Allow Notification
is selected.