Asus M5NP M5N Software Manual - English Version - Page 54

Trend Micro Technical Support, Before Contacting Technical Support

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Software Reference Trend Micro Technical Support Email: [email protected] URL: www.antivirus.com To speed up your problem resolution, when you contact our staff please provide as much of the following information as you can: • Product serial number • PC-cillin program, scan engine, pattern file, version number • OS name and version • Internet connection type • Exact text of any error message given • Steps to reproduce the problem Before Contacting Technical Support While our technical support staff is always pleased to handle your inquiries, there are a couple things you can do to quickly find the answer you are seeking. • Check the documentation: the manual and online help provide comprehensive information about PC- cillin. Search both documents to see if they contain your solution. • Visit our technical support Web site: our technical support Web site contains the most up-to-date information about all Trend Micro products. Other inquiries that were already answered are also posted on the support Web site. 53

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53
Software Reference
Trend Micro Technical Support
URL: www.antivirus.com
To speed up your problem resolution, when you contact our staff please provide as much of the following
information as you can:
•
Product serial number
•
PC-cillin program, scan engine, pattern file, version number
•
OS name and version
•
Internet connection type
•
Exact text of any error message given
•
Steps to reproduce the problem
Before Contacting Technical Support
While our technical support staff is always pleased to handle your inquiries, there are a couple things you can
do to quickly find the answer you are seeking.
•
Check the documentation: the manual and online help provide comprehensive information about PC-
cillin. Search both documents to see if they contain your solution.
•
Visit our technical support Web site: our technical support Web site contains the most up-to-date
information about all Trend Micro products. Other inquiries that were already answered are also
posted on the support Web site.