Brother International 9870 Service Manual - Page 171

3.13 Output of Transmission Log to the Telephone Line (Not applicable to machines w/o fax) n Function This function outputs the transmission log (that the machine has stored about the latest transmission) to the telephone line. It allows the service personnel to receive the transmission log of the user's machine at a remote location and use it for analyzing problems arising in the user's machine. n Operating Procedure (1) If the user's machine has a transmission-related problem, call the user's machine at a remote location from your machine. (2) If the line is connected, have the user perform the following: 1) American models: Press the Function, Resolution, and 0 keys in this order. European models: Press the Menu, Resolution, and 0 keys in this order. 2) Press the 8 and 7 keys. The above operation makes the user's machine send CNG to your machine for sending the transmission log. (3) If you hear the CNG sent from the user's machine, press the Start key of your machine. Your machine will start to receive the transmission log from the user's machine. 3.14 Cancellation of the Memory Security Mode (Not applicable to the American versions and machines w/o fax) n Function This procedure can cancel the memory security mode. Use this procedure if the user forgets his/her password entered when setting the memory security mode so as not to exit from the memory security mode. NOTE: Carrying out this procedure will lose passwords previously entered but retain FAX messages received in the memory security mode. n Operating Procedure (1) When the SECURE MODE is displayed on the LCD, hold down the Menu key and press the # key. Within two seconds, start to press the 2, 7, 9, 0, and 0 keys. The memory security mode will be canceled and the machine returns to the calendar clock screen. V - 59