Brother International ADS-3000N Users Guide - Page 254
Change Scan Type to Gray or Color and then
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Troubleshooting Difficulty Cause Suggestions The order of the output The Output Tray has been positioned Carefully position the Output Tray so that it document pages will so that it does not match the size of the matches the size of the document. change. document. The scan quality is poor. Paper dust has accumulated on the surface of the Pick Up Roller or Reverse Roller. Paper dust has accumulated on the surface of the glass strips inside the machine. The resolution is too low. Clean the Reverse Roller and Pick Up Roller. To clean the Reverse Roller, see Replace the Reverse Roller on page 222 for how to pull the Reverse Roller out of the machine, clean the rubber side of the Reverse Roller with a soft lint-free cloth moistened with water, and then attach the Reverse Roller in the machine. To clean the Pick Up Roller, see Clean the Scanner and Rollers on page 209. Clean the glass strips inside the machine. See Clean the Scanner and Rollers on page 209. Increase the scanner resolution. The machine pauses for about 3 seconds between each page when scanning. The machine has entered Motor Save mode. If you scan continuously, the internal temperature of the machine may increase, causing the machine to enter Motor Save mode. This is normal and you may continue to scan. If you scan continuously, the internal temperature of the machine may increase, causing the machine to enter Motor Save mode. NOTE The length of the pause may vary depending on the scanning conditions. 10 Bleedthrough is seen in the scanned data. Colors in the scanned data are dark. A page that is not a blank page is skipped. The settings are not appropriate for the type of document being scanned. The settings are not appropriate for the type of document being scanned. The document is too light. Skip Blank Page is set to On. Select the Remove Bleed-through / Pattern / Remove Background Color check box. Do one of the following: Select the Remove Bleed-through / Pattern / Remove Background Color check box and then scan from your computer. Change Brightness higher and then scan from your computer. Change Contrast higher and then scan from your computer. Change Scan Type to Gray or Color and then scan from your computer. Set Skip Blank Page to Off. Alternatively, adjust the Skip Blank Page sensitivity so that it is lower. 238