Brother International MFC-J870DW Basic Users Guide - Page 108
Ink Low, Cannot Print, Low Temperature, Media Error, Media is Full., No Caller ID, No File
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Error Message Ink Low Low Temperature Media Error Media is Full. No Caller ID No File No Ink Cartridge Cause One or more of the ink cartridges are near the end of their life. If one of the color ink cartridges is near the end of its life and someone is sending you a color fax, your machine's "handshake" will ask that the fax be sent as black & white. If the sending machine has the ability to convert it, the color fax will be printed at your machine as a black & white fax. The room temperature is too low. The memory card is either corrupted, incorrectly formatted, or there is a problem with the memory card. The memory card or USB Flash drive you are using already contains 999 files. The memory card or USB Flash drive you are using does not have enough free space to scan the document. There is no incoming call history. You did not receive calls or you have not subscribed to the Caller ID service from your telephone company. The memory card or USB Flash drive in the media drive does not contain a .JPG file. An ink cartridge is not installed correctly. Action Order a new ink cartridge. You can continue printing until the Touchscreen shows Cannot Print. (See Ordering accessories and supplies on page ii and Replacing the ink cartridges on page 80.) After warming the room, allow the machine to warm up to room temperature. Try again later. Remove the memory card from the media drive (slot) of the machine and format it correctly. Put the card firmly into the slot again to make sure it is in the correct position. If the error remains, check the media drive (slot) of the machine by putting in another memory card that you know is working. Your machine can only save to your memory card or USB Flash drive if it contains less than 999 files. Delete unused files and try again. Press . Delete unused files from your memory card or USB Flash drive to make some free space, and then try again. If you want to use the Caller ID feature, call your telephone company. (See Advanced User's Guide: Caller ID.) Put the correct memory card or USB Flash drive into the slot again. Take out the new ink cartridge and re-install it slowly and firmly until it latches. (See Replacing the ink cartridges on page 80.) 94