Brother International MFC-J870DW Basic Users Guide - Page 115
Paper Size, Loading, paper and other print media, Change, the Paper Size Windows
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Page 115 highlights
Error Message Wrong Paper Troubleshooting Cause The Paper Size setting does not match the size of paper in the tray. Or, you did not set the paper guides in the tray to the indicators for the paper size you are using. Action 1 Check that the paper size you choose matches the size of paper in the tray. (See Paper Size on page 25.) 2 Make sure you loaded the paper in a Portrait position, by setting the paper guides at the indicators for your paper size. (See Loading paper and other print media on page 17.) 3 After you have checked the paper size and the paper position, press OK on the Touchscreen. If you are printing from your computer, make sure the paper size you choose in the printer driver matches the size of paper in the tray. For more information, see Software and Network User's Guide: Change the Paper Size (Windows®) or Change the Paper Size (Macintosh). B 101
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