Brother International PT18R Users Manual - English and Spanish - Page 61

TROUBLESHOOTING, What to do when

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TROUBLESHOOTING TROUBLESHOOTING What to do when... Problem Cause Solution The screen 'locks', or the P-touch does not respond normally. Refer to "Resetting the P-touch" on page 53 and reset the internal memory to the initial settings. If resetting the P-touch does not solve the problem, disconnect the AC adapter and remove the rechargeable battery for more than 5 minutes. The display remains blank after turning on the power. Is the AC adapter connected correctly? Check that the AC adapter designed exclusively for your P-touch is connected correctly. Are you using the correct AC adapter? Make sure that you are using the AC adapter designed exclusively for your P-touch (included in package). Is the rechargeable battery Remove and re-fit the fitted correctly? rechargeable battery. Is the rechargeable battery charged sufficiently? The battery's charge may be low. Charge the battery. (The battery's charge may run low even when you are not using the P-touch.) The battery cannot be Is the AC adapter connected Check that the AC adapter is charged. to the battery charger connected to the battery correctly? charger correctly. 1 Are the charging terminals If they are not clean, turn off clean? the P-touch and wipe the 2 charging terminals with a dry cloth or cotton swab. 3 4 5 6 7 8 9 55 What to do when...

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What to do when...
TROUBLESHOOTING
TROUBLESHOOTING
What to do when...
Problem
Cause
Solution
The screen ‘locks’, or
the P-touch does not
respond normally.
Refer to “Resetting the P-touch” on page 53 and reset the
internal memory to the initial settings. If resetting the P-touch
does not solve the problem, disconnect the AC adapter and
remove the rechargeable battery for more than 5 minutes.
The display remains
blank after turning on
the power.
Is the AC adapter connected
correctly?
Check that the AC adapter
designed exclusively for
your P-touch is connected
correctly.
Are you using the correct AC
adapter?
Make sure that you are using
the AC adapter designed
exclusively for your P-touch
(included in package).
Is the rechargeable battery
fitted correctly?
Remove and re-fit the
rechargeable battery.
Is the rechargeable battery
charged sufficiently?
The battery’s charge may be
low. Charge the battery.
(The battery’s charge may
run low even when you are
not using the P-touch.)
The battery cannot be
charged.
Is the AC adapter connected
to the battery charger
correctly?
Check that the AC adapter is
connected to the battery
charger correctly.
Are the charging terminals
clean?
If they are not clean, turn off
the P-touch and wipe the
charging terminals with a dry
cloth or cotton swab.