Brother International PT18R Users Manual - English and Spanish - Page 62

Problem, Cause, Solution, The label is not, printed after pressing, printed correctly. - troubleshooting

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TROUBLESHOOTING Problem Cause Solution The label is not printed after pressing the key. Has text been entered? Is the tape cassette installed correctly, and is there enough tape remaining? A label will not be printed if there is no text entered. Check that the tape cassette is installed correctly, and that there is enough tape remaining. Is the end of the tape bent? If bent, cut the bent section of tape with scissors and thread the tape through the tape exit slot correctly. Is the tape jammed? If jammed, remove the tape cassette, carefully pull out the jammed tape, and then cut the tape with scissors. Check that the end of the tape passes through the tape guide, and reinstall the tape cassette. The label is not printed correctly. Is the tape cassette installed When installing a cassette, correctly? press firmly until it clicks into place. Is the print head clean? If not, clean the print head using a cotton swab or optional print head cleaning cassette (TZ-CL4). Is Cut Option set to Chain or No Cut? When these options are set, the tape is not fed after printing the label. Check the Cut Option setting, or press the key to feed and cut the tape. Is the rechargeable battery If the message "Recharge charged sufficiently? Battery!" is displayed, charge the battery. 56 What to do when...

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TROUBLESHOOTING
56
What to do when...
The label is not
printed after pressing
the
key.
Has text been entered?
A label will not be printed if
there is no text entered.
Is the tape cassette installed
correctly, and is there
enough tape remaining?
Check that the tape cassette
is installed correctly, and
that there is enough tape
remaining.
Is the end of the tape bent?
If bent, cut the bent section
of tape with scissors and
thread the tape through the
tape exit slot correctly.
Is the tape jammed?
If jammed, remove the tape
cassette, carefully pull out
the jammed tape, and then
cut the tape with scissors.
Check that the end of the
tape passes through the
tape guide, and reinstall the
tape cassette.
The label is not
printed correctly.
Is the tape cassette installed
correctly?
When installing a cassette,
press firmly until it clicks into
place.
Is the print head clean?
If not, clean the print head
using a cotton swab or
optional print head cleaning
cassette (TZ-CL4).
Is Cut Option set to Chain or
No Cut?
When these options are set,
the tape is not fed after
printing the label. Check the
Cut Option setting, or press
the
key to feed and cut
the tape.
Is the rechargeable battery
charged sufficiently?
If the message “Recharge
Battery!” is displayed,
charge the battery.
Problem
Cause
Solution