Brother International Quattro 2 6700D Users Manual - English - Page 345

TROUBLESHOOTING TROUBLESHOOTING If you have a minor problem with your sewing machine, check the following solutions. If the solutions suggested do not correct the problem, contact your authorized dealer. Press → → for advice about minor sewing problems during sewing. Press at any time to return to the original screen. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at " http://solutions.brother.com ". If the problem persists, contact your dealer or the nearest authorized service center. Problem The thread is tangled on the wrong side of the fabric. The upper thread is too tight. Cannot thread the needle Cannot lower the presser foot with the presser foot lever Thread tension is incorrect Upper thread breaks Cause Upper threading is incorrect. Using improper needle or thread for the selected fabric. The bobbin thread is incorrectly installed. Solution Check the steps for threading the machine and rethread the machine. Check the "Fabric/Thread/Needle Combinations" chart. Correctly install the bobbin thread. Needle is not in the correct position. Press the "Needle Position" button to raise the needle. Needle is installed incorrectly. Reinstall the needle correctly. Needle is turned, bent or the point is dull. Replace the needle. Presser foot was raised using the "Presser Foot Press the "Presser Foot Lifter" button to lower Lifter" button. the presser foot. Upper threading is incorrect. Check the steps for threading the machine and rethread the machine. Bobbin is set incorrectly. Reset the bobbin. (If needle plate was removed, reinstall needle plate and tighten screws prior to installing bobbin case.) Using improper needle or thread for the selected fabric. Check the "Fabric/Thread/Needle Combination" chart. Presser foot holder is not attached correctly. Reattach the presser foot holder correctly. Thread tension is set incorrectly. Adjust the thread tension. Bobbin thread is incorrectly wound. Use a correctly wound bobbin. Needle is turned, bent or the point is dull. Replace the needle. Machine is not threaded correctly (used the Rethread the machine correctly. wrong spool cap, spool cap is loose, the thread did not catch the needle bar threader, etc.) Needle is turned, bent or the point is dull. Replace the needle. There are scratches on the race. Replace the race, or consult your authorized dealer. Upper thread tension is too strong. Adjust the thread tension. Using improper needle or thread for the selected fabric. Check the "Fabric/Thread/Needle Combinations" chart. Thread is twisted. Use scissors, etc., to cut the twisted thread and remove it from the race, etc. There are scratches near the hole of the needle Replace the needle plate, or consult your plate. authorized dealer. There are scratches near the hole in the presser Replace the presser foot, or consult your foot. authorized dealer. Needle is installed incorrectly. Reinstall the needle correctly. Thread is knotted or tangled. Rethread upper and lower thread. A bobbin designed specifically for this machine Incorrect bobbins will not work properly. Only is not used. use a bobbin designed specifically for this machine. Page 57 69 54 15 67 67 15 57 54 69 66 79, 233 48 67 57 67 338 79, 233 69 - 97 65 67 54, 57 54 9 Appendix 343