Canon 455X RE-455X_manual.pdf - Page 42

Troubleshooting

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5 TROUBLESHOOTING If the RE-455X does not function properly, check the following points before contacting your dealer. Problem No image appears on the monitor Possible cause Reference page • The lens cap has not been removed. 8 • The power of the RE-455X or other equipment has not been 11 turned ON. • Connection may be incorrect. 15 • The input source is not selected correctly. 16 The image cannot be • The document may be too dark or glowing. 12 focused correctly • Strong light may be reflected on the screen. 12 • The object has low contrast. 12 • Focusing has been set in manual mode. 12 • The image is frozen. 13 The zoom function • The image is frozen. 13 doesn't work Images appear • The white balance has been adjusted manually. 13 reddish/bluish • The color tone of the video monitor is not correct. - Images are too bright/dark • The WHITE PAPER button is on. 14 • Exposure of the RE-455X or monitor has not been adjusted 14 correctly. • The object is not illuminated properly. - The input source cannot be changed • The power of the RE-455X or other equipment has not been 11 turned ON. • Connection may be incorrect. 15 The screen doesn't • The image is frozen. 13 change The illumination lamps • To protect the lamps, the system preheats for 3 seconds, do not light up then the lamps light up. During preheating, the LIGHT immediately when the indicator flashes. This is not a malfunction. - LIGHTS button is pressed The RE-455X cannot be • The power of the RE-455X or other equipment has not been 11 controlled by a turned ON. computer • Connection may be incorrect. 15 • Incorrect operation may be the cause. - If the problem cannot be solved after checking the above points, please contact your dealer. The fluorescent illumination lamps are consumables. Replace with a new lamp if a lamp starts flickering or becomes dark. For details of replacement, please consult your dealer. 19

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19
The fluorescent illumination lamps are consumables. Replace with a
new lamp if a lamp starts flickering or becomes dark. For details of
replacement, please consult your dealer.
If the RE-455X does not function properly, check the following points before contacting your dealer.
Problem
Possible cause
Reference
page
If the problem cannot be solved after checking the above points, please contact your dealer.
TROUBLESHOOTING
5
No image appears on
the monitor
The image cannot be
focused correctly
The zoom function
doesn’t work
Images appear
reddish/bluish
Images are too
bright/dark
The input source
cannot be changed
The screen doesn’t
change
The illumination lamps
do not light up
immediately when the
LIGHTS button is
pressed
The RE-455X cannot be
controlled by a
computer
•
The lens cap has not been removed.
8
•
The power of the RE-455X or other equipment has not been
11
turned ON.
•
Connection may be incorrect.
15
•
The input source is not selected correctly.
16
•
The document may be too dark or glowing.
12
•
Strong light may be reflected on the screen.
12
•
The object has low contrast.
12
•
Focusing has been set in manual mode.
12
•
The image is frozen.
13
•
The image is frozen.
13
•
The white balance has been adjusted manually.
13
•
The color tone of the video monitor is not correct.
—
•
The WHITE PAPER button is on.
14
•
Exposure of the RE-455X or monitor has not been adjusted
14
correctly.
•
The object is not illuminated properly.
—
•
The power of the RE-455X or other equipment has not been
11
turned ON.
•
Connection may be incorrect.
15
•
The image is frozen.
13
•
To protect the lamps, the system preheats for 3 seconds,
then the lamps light up. During preheating, the LIGHT
indicator flashes. This is not a malfunction.
—
•
The power of the RE-455X or other equipment has not been
11
turned ON.
•
Connection may be incorrect.
15
•
Incorrect operation may be the cause.
—