Canon Color imageCLASS 8180c imageCLASS MF8180c Basic Guide - Page 151

Print Quality Problems

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Print Quality Problems Troubleshooting The print quality is not what you expect; print is not clear, has missing dots or white streaks. Q Are the size, thickness and type of the paper you are using within the specifications of the machine? A Check that the paper you are using is supported by the specifications of the machine. (See "Print Media Requirements," on p. 2-1.) Q Are the cartridges installed correctly? A Make sure the cartridges are installed correctly. (Refer to the Quick Start Guide.) Q Is any toner left in a cartridge? A See "Replacing the Cartridges," on p. 8-5, and replace the toner cartridges if necessary. Q Is the exposure adjusted correctly? A Adjust the exposure correctly using [Exposure]. (See "Adjusting the Exposure (Density)," on p. 5-6.) Copies are dirty. Q Is the platen glass or the platen glass cover clean? 9 A Clean the platen glass or the platen glass cover. (See "Cleaning the Scanning Area," on p. 8-2.) Q Is the cartridge free of damage? A If there is a scratch on the cartridge, replace with a new one. (See "Replacing the Cartridges," on p. 8-5.) Q Is the machine adjusted to room temperature? If not, condensation might build up inside the machine. A Allow at least 2 hours for the machine to adjust to room temperature before attempting to use it. Q Is the machine installed in a stable location? A Install the machine in a proper location. (See "Installation," on p. xiv.) Print Quality Problems 9-33

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Print Quality Problems
9-33
Troubleshooting
9
Print Quality Problems
The print quality is not what you expect; print is not clear, has missing dots or white streaks.
Q
Are the size, thickness and type of the paper you are using within the
specifications of the machine?
A
Check that the paper you are using is supported by the specifications of the
machine. (See "Print Media Requirements," on p. 2-1.)
Q
Are the cartridges installed correctly?
A
Make sure the cartridges are installed correctly. (Refer to the
Quick Start Guide
.)
Q
Is any toner left in a cartridge?
A
See "Replacing the Cartridges," on p. 8-5, and replace the toner cartridges if
necessary.
Q
Is the exposure adjusted correctly?
A
Adjust the exposure correctly using [Exposure]. (See "Adjusting the Exposure
(Density)," on p. 5-6.)
Copies are dirty.
Q
Is the platen glass or the platen glass cover clean?
A
Clean the platen glass or the platen glass cover. (See "Cleaning the Scanning
Area," on p. 8-2.)
Q
Is the cartridge free of damage?
A
If there is a scratch on the cartridge, replace with a new one. (See "Replacing
the Cartridges," on p. 8-5.)
Q
Is the machine adjusted to room temperature? If not, condensation might build
up inside the machine.
A
Allow at least 2 hours for the machine to adjust to room temperature before
attempting to use it.
Q
Is the machine installed in a stable location?
A
Install the machine in a proper location. (See "Installation," on p. xiv.)